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Added 10 mins ago
CS
General Manager - Community Futures South Fraser
Connext Staffing Solutions Inc.
Mission, BC
- Full-time
Post-secondary education in business, commerce, economic development, finance, public administration, or a related field, or equivalent experience.
Added 10 mins ago
H
Expansion Controller
H&M
Toronto, ON
- Full-time
This on-site role reports into our Expansion Manager and is based out of Toronto Support
Added 10 mins ago
GZ
Gestionnaire Immobilier/Property Manager
Gestion Zagora
Quebec, QC
- Full-time
Diplôme collégial ou universitaire en gestion immobilière, administration, gestion ou domaine connexe.
Added 10 mins ago
SD
Store Administrator, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Sturgeon Falls, ON
- Part-time
Review timesheets against payroll posting and advise the manager of any discrepancies.
Added 14 mins ago
A
Senior Project Manager
Ameresco
AB · Canada - Alberta - Edmonton
- Full-time
Ameresco has an immediate opening for a Senior Project Manager, ESPC. The Senior Project Manager, ESPC is a senior leadership role responsible for delivering complex energy performance and…
Added 14 mins ago
Project Manager II (SAP Focused)
Halton Region
Oakville, ON
The Project Manager II is a project management professional, working within the Digital Transformation-Project Management Office (PMO), responsible for leading the planning, execution, and…
Added 14 mins ago
Grant Advisor
Government of Alberta
AB
As a Grant Advisor, you will support the implementation, administration, and continuous improvement of capital grant programs throughout the full grant lifecycle. You will provide expert…
Added 25 mins ago
IF
Client Relationship Manager, Group Savings and Retirement
iA Financial Group (Industrial Alliance)
Montreal, QC
- Full-time
…in group insurance? If so, the role of Client Relationship Manager (CRM) in Group Benefits & Retirement Solutions at iA Financial Group could be the perfect fit for…
Added 25 mins ago
B
Manager, Portfolio Management Group, Private Wealth
BMO
Toronto, ON
- Full-time
…Banking Canada’s Investment Counselors (ICs) with the effective administration and implementation and monitoring of client investment accounts which are to be in line with BMO Privates…
Added 25 mins ago
MG
Assistant Vice President – Company Secretarial / Vice-président adjoint, Secrétariat d’entreprise
Maples Group
Montreal, QC
- Full-time
…compliance and maintain dialogue with legal counsel, the investment manager and directors of the client…
Added 25 mins ago
ME
Controller
MNP Executive Search & Professional Recruitment
Nanaimo, BC
- Full-time
…lead a team of four and work closely with the CFO, General Manager, Human Resources, project managers and other members of the organization. The role will also serve as an active member of…
Added 25 mins ago
MI
Financial Controller
Make It Real LLC
Canada
- Full-time
Recent, hands-on US GAAP experience is required, with significant progressive accounting experience in a Controller, Assistant Controller, Accounting Manager, or comparable role.
Added 25 mins ago
C
Specialist Marketing
CN
Brampton, ON
- Full-time
Assist the Market Manager with the creation of Price Volume Mix Division (PVMD) for major contract renewals
Added 25 mins ago
TP
Senior Project Manager
The Princess Margaret Cancer Foundation
Toronto, ON
- $100,000 to $120,000 CAD / year
- Contract
Seeking an experienced Senior Project Manager to lead the end-to-end implementation and launch of multiple lottery programs, including the development and coordination of detailed launch…
Added 28 mins ago
MI
Manager, Global Internal Audit & Controls
Mondelēz International
Toronto, ON · Business Unit Head Office Gladstone - Toronto, Canada
- Full-time
Under the leadership of the Senior Manager, Audit, you will perform audits of financial accounting, internal processes and internal operational controls to ascertain compliance with…
Added 28 mins ago
TM
Material Sourcing Manager
Thyssen Mining
Regina, SK · ON
- Full-time
…Working closely with Operations, Maintenance, Project Management, Finance, and other internal stakeholders, the Material Sourcing Manager ensures material requirements are effectively…
Added 28 mins ago
LS
Supervisor, Trust Safety (Audit and Compliance)
Law Society of Alberta
Calgary, AB
- Full-time
The Supervisor works closely with the Manager, Trust Safety, and partners with other regulatory departments to identify emerging risks, prioritize oversight activities, support strategic…
Added 28 mins ago
F
Recruiter, Healthcare
Felix
Remote, Canada
- Full-time
- Remote
Partner with Finance and Payroll to communicate new-hire and contractor updates.
Added 40 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Hamilton, ON
- $18.42 to $27.02 CAD / hour
- Full-time
Added 40 mins ago
PC
ServiceNow Specialist
Payments Canada
ON · Ontario, Canada
- $73,500 to $122,500 CAD / year
- Full-time
Reports to: Manager, IT Service Management Platform and Process Services
Added 40 mins ago
MS
Group Manager, Strategic Programs (Merchandising)
Medline Sinclair
Mississauga, ON
- Full-time
…Working cross-functionally with Sales, Marketing, Operations, Finance, and Supply Chain, the Group Manager ensures strategic business initiatives align with organizational objectives and…
Added 40 mins ago
SR
Receivables Associate
SmartCentres REIT
Vaughan, ON
- Full-time
Liaise with Accounting, Revenue, Tenant Administration, Property Management, and Accounts Receivable to ensure all teams are working seamlessly and in conjunction with each other to build a…
Added 40 mins ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER - Montreal
BDC
Montreal, QC
- Full-time
We are looking for a Senior Commercial Account Manager who will leverage his or her interpersonal strengths and network to generate new business opportunities while managing a portfolio of…
Added 42 mins ago
BL
Director of Operations and Human Resources
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
Oversee salary, payroll and benefits administration.
Added 42 mins ago
LS
Supervisor, Trust Safety (Audit and Compliance)
Law Society of Alberta
Calgary, AB
- Full-time
The Supervisor works closely with the Manager, Trust Safety, and partners with other regulatory departments to identify emerging risks, prioritize oversight activities, support strategic…

Customer Experience Associate

Niagara Falls, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 4, 2026

Original job description

Work Location:

Niagara Falls, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
Detail oriented
MS Office
Problem solving
Relationship building
Banking solutions
Confidentiality

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Customer Service
Retail Banking
Commercial Banking
Relationship Management
Operational Excellence
Compliance
Code of Conduct

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