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Added 11 mins ago
WC
(CAN) Pharmacy Manager
Walmart Canada
Bridgewater, NS
- Full-time
…functional and collaborative with the Prof Services District Manager. Develop a functional and collaborative relationship with the Store Management team and the Store…
Added 11 mins ago
M
Assistant General Manager
Mandrake
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…promotion to President role when needed. The Assistant General Manager is responsible for all sales and commercial activities required to meet sales & growth goals while complying with all…
Added 11 mins ago
MR
Senior Project Manager
MPA Recruitment
Moncton, NB
- Full-time
…Senior Project Managers in NB. As an experienced Senior Project Manager in the Building Operations team, you will manage large-scale building and infrastructure projects - ranging from $50…
Added 11 mins ago
WC
(CAN) Relief Pharmacist, Full Time
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 12 mins ago
CI
Geotechnical Engineer/Project Manager
Cambium Inc.
Barrie, ON · Whitby, ON
- Full-time
Added 12 mins ago
Fraud Officer (6 Months contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
Proven ability to build customer loyalty through active listening, relationship building and professionalism
Added 12 mins ago
JH
Caseworker [Community Outreach] - (Term, Full-time) #2026082
John Howard Society Of Saskatchewan
Saskatoon, SK
- Full-time
Under the supervision of the Program Manager, or designate, the Caseworker will assist in case management and connecting with participants in the community.
Added 12 mins ago
YO
Centre Manager
YMCA of Hamilton|Burlington|Brantford
Hamilton, ON
- Full-time
Reporting to the Manager of Early Learning and Child Care, the Centre Manager provides leadership and stability in the development and direct delivery of program, as well as being an…
Added 12 mins ago
YO
Before & After School Program Lead
YMCA of Hamilton|Burlington|Brantford
Burlington, ON
- Full-time
Reporting to the Manager, Early Learning & Child Care, the Before and After School Program Lead is responsible for providing out-of-ratio support to the day-to-day operation of a designated…
Added 12 mins ago
MB
Assistant Taproom Manager
Muskoka Brewery
Bracebridge, ON
- Full-time
Reporting to the Taproom Experience Manager, the Assistant Taproom Experience Manager will be responsible for day-to-day management of our taproom with a focus on exceptional consumer…
Added 12 mins ago
HS
Territory Sales Manager
Hercules SLR
Truro, NS
- Full-time
We are looking for a motivated, relationship-driven Territory Sales Manager to join our team at Hercules – Fundy MMS in Truro, Nova Scotia. This is an excellent opportunity for someone with…
Added 26 mins ago
TS
Dietary Aide
The Salvation Army in Canada
Ottawa, ON
- Part-time
Under the supervision of the Food Service manager or Food service Supervisor, the Dietary Aide will perform a variety of duties related to the setting up and serving of meals, the…
Added 26 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 26 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 26 mins ago
TS
Program Analyst
The Salvation Army in Canada
Ottawa, ON
- Full-time
This position reports directly to Manager of Outreach and Housing Services
Added 26 mins ago
PL
Business Development Manager – Transportation & Logistics.
Phantom Logistics
Bolton, ON
- Full-time
🚛 WE’RE HIRING | Business Development Manager – Transportation & Logistics
Added 26 mins ago
TJ
Development & Community Engagement Manager
The Jewish Seniors Alliance of British Columbia
Vancouver, BC
- Full-time
Added 26 mins ago
TS
Dishwasher/Kitchen Helper
The Salvation Army in Canada
London, ON
- Part-time
Reports directly to the __Food Services Manager___.
Added 26 mins ago
LA
Sales Consultant (Yorkdale Volkswagen)
Leeder Automotive Inc.
Toronto, ON · North York, ON
- Full-time
Strong interpersonal, communication, negotiation, and relationship-building skills.
Added 26 mins ago
TS
Store Associate
The Salvation Army in Canada
Vancouver, BC
- Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 26 mins ago
MS
Business Development Manager
MacDonald Search Group
Mississauga, ON
- Full-time
Relationship-based sales style with strong questioning skills
Added 28 mins ago
C
Manager, Finance Governance & Controls (12 months)
CIBC
Toronto, ON
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 28 mins ago
C
Client Service Manager, Trade Finance Operations
CIBC
Toronto, ON
- Full-time
…Global Transaction Banking (GTB) Trade Finance Sales (TF Sales) Relationship Managers who have responsibility for the origination activities related to delivery of CIBC’s trade finance…
Added 28 mins ago
B
Manager, Media Partnerships
BMO
Toronto, ON · YNG
- Full-time
Blue Rewards Media is looking for a highly motivated, results-driven Manager, Media Sales. This unique hybrid "hunter" role is designed for an experienced media sales professional who…
Added 28 mins ago
B
Associate Director, Deposits
BMO
Toronto, ON · FCP
- Full-time
…position combines business management, deposit pricing strategy, relationship management, and strategic project leadership to drive deposit growth, enhance client and advisor experiences,…

Customer Experience Associate

Niagara Falls, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 4, 2026

Original job description

Work Location:

Niagara Falls, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
Detail oriented
MS Office
Problem solving
Relationship building
Banking solutions
Confidentiality

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Customer Service
Retail Banking
Commercial Banking
Relationship Management
Operational Excellence
Compliance
Code of Conduct

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