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Added 6 mins ago
DS
Regional Sales Manager - Farm Retail
DLF Seeds Australia - Careers
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Regional Sales Manager is a senior leadership role responsible for driving sales growth, managing key customer relationships, and developing market strategies within an assigned…
Added 6 mins ago
CC
Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NB · New Brunswick, Canada
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 7 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Mississauga, ON
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 7 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Ottawa, ON · Bells Corner Thrift Store
- Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 36 mins ago
PM
Account Manager
Prime Material Handling Equipment Limited
Dartmouth, NS
- $80,000 to $300,000 CAD / year
- Full-time
Prime Material Handling is looking for a driven Account Manager who wants to build a successful career in equipment sales. This isn't a desk job. We're looking for someone who wants to get…
Added 51 mins ago
T
Personal Banking Associate - Ile des Soeurs (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
Added 51 mins ago
T
Customer Service Officer I, Business Banking
TD
Victoria, BC · Nanaimo, BC
- Full-time
The Customer Service Officer (CSO) position supports teams of Relationship Managers/Analysts and/or Account Managers in meeting the day to day needs of the customers of those portfolios, as…
Added 51 mins ago
T
Professional Wealth Branch Manager
TD
Burlington, ON
- Full-time
Registered with CIRO as a Registered Representative and Supervisor, including but not limited to Option & Derivatives Supervisor, Portfolio Manager
Added 1 hour ago
DN
Regional Sales Manager - Farm Retail
DLF North America
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Regional Sales Manager is a senior leadership role responsible for driving sales growth, managing key customer relationships, and developing market strategies within an assigned…
Added 1 hour ago
C
Home & Farm Sales Advisor (Full-time) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
Assist in developing marketing and promotion strategies for the territory.
Added 1 hour ago
BH
Account Manager - Downstream Chemicals
Baker Hughes
Leduc, AB
- Full-time
As an Account Manager - Downstream Chemicals, you will leverage your sales expertise, relationship management skills, and commercial acumen to support customer success and business growth.…
Added 1 hour ago
N
National Sales Manager (Toronto )
Nichiha
Toronto, ON
- Full-time
Territory: Eastern Canada (Manitoba, Ontario, Quebec, Newfoundland and Labrador, Prince Edward Island, New Brunswick)
Added 1 hour ago
T
Customer Experience Associate
TD
Qualicum Beach, BC
- Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
T
Personal Banking Associate - Conception Bay South
TD
Conception Bay South, NL
- Full-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
T
Senior Personal Banker Trainee - Investing
TD
Toronto, ON
- Full-time
Added 1 hour ago
T
Senior Personal Banker Trainee - Investing
TD
Toronto, ON
- Full-time
Added 1 hour ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations,…
Added 1 hour ago
T
Personal Banker Trainee
TD
Sherwood Park, AB
- Full-time
Added 2 hours ago
Regional Sales Manager - Farm Retail
DLF Seeds
Kawartha Lakes, ON · Lindsay, ON
The Regional Sales Manager is a senior leadership role responsible for driving sales growth, managing key customer relationships, and developing market strategies within an assigned…
Added 2 hours ago
Account Manager, Physician Relations
Prenuvo
Vancouver, BC
We are looking for an Account Manager, Physician Physician Partnerships based in the the Vancouver, BC area to join our Physician Partnerships Sales Team. This is a hunter-and-farmer role:…
Added 2 hours ago
LS
Key Account Manager
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Key Account Manager (KAM) is responsible for developing and executing strategic account plans that drive sustainable growth, formulary access, and appropriate utilization within…
Added 3 hours ago
FS
Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Vaughan, ON
- Full-time
Relevant experience may include; Product Support Manager, Refuse Equipment Specialist, Parts Technician, Parts Advisor, Territory Sales Representative, Refuse Repair Mechanic etc.
Added 3 hours ago
T
Personal Banking Associate
TD
Winnipeg, MB
- Full-time
Added 3 hours ago
T
Portfolio Management Consultant, FP
TD
Toronto, ON
- Full-time
Interpret managed product research from TD’s internal investment manager research team.
Added 3 hours ago
T
Regional Manager, Financial Planning-Edmonton
TD
AB
- Full-time
Are you a seasoned industry professional and team manager, excited to take a team of high-performing financial planners to the next levels of sales and service delivery at TD Wealth? If so,…

Customer Experience Associate

Niagara Falls, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 4, 2026

Original job description

Work Location:

Niagara Falls, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
Detail oriented
MS Office
Problem solving
Relationship building
Banking solutions
Confidentiality

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Customer Service
Retail Banking
Commercial Banking
Relationship Management
Operational Excellence
Compliance
Code of Conduct

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