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Added 1 min ago
BC
Manager, School Operations
British Columbia Institute of Technology
Burnaby, BC
- $100,739 to $138,516 CAD / year
- Contract
…operational reporting and related analysis, working closely with the Associate Director…
Added 1 min ago
VP
Retail Sales Associate, Southgate
Virgin Plus
AB · Edmonton, AB
- Internship
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 1 min ago
GC
Field Operations Associate (1-Year Fixed-Term Contract)
Grainger Canada
Winnipeg, MB
- Full-time
The Field Operations Associate will focus on sales/service opportunities, creating customer loyalty, and exceeding customer expectations by using guidance, knowledge, computer acumen, and a…
Added 18 mins ago
JI
Yard Associate
J.D. Irving, Limited
Halifax, NS
- Part-time
…customers with picking and loading their products. To offer these services, we need associates who enjoy manual handling and physical…
Added 18 mins ago
T
Customer Experience Associate
TD
Thunder Bay, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 18 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 18 mins ago
T
Personal Banking Associate
TD
Brampton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 18 mins ago
GF
Fit4Less Host - London Oakridge
GoodLife Fitness
London, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 18 mins ago
GF
Fit4Less Host - Fredericton Smythe Street
GoodLife Fitness
Fredericton, NB
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 18 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Brantford, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 18 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Brantford, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 18 mins ago
SI
Sales Associate
Staples Inc.
North Bay, ON
- Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 18 mins ago
C
Associate, Correspondent Banking - Global Transaction Banking
CIBC
Toronto, ON
- Full-time
As an Associate, Correspondent Banking, you will play a key role in supporting the growth of CIBC's global Correspondent Banking franchise. Working closely with the Head of CAD Clearing &…
Added 31 mins ago
SP
Warehouse Associate
Spark Power ⚡
Mississauga, ON
- Contract
Spark Power, a trusted partner in energy in North America, is looking for a Part time Warehouse Associate reporting directly to the Regional Operations Manager and indirectly to the Asset…
Added 32 mins ago
M
Advisor Onboarding Associate
Manulife
Toronto, ON · Burlington, ON
- Full-time
Minimum of 1-3 years of experience in operations, advisor support, or financial services.
Added 32 mins ago
TT
Associé(e) Temps Partiel Temporaire Winners-Homesense - Carrefour de L'Estrie
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Sherbrooke, QC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 32 mins ago
R
Spécialiste, Ingénierie Logicielle / Specialist, Software Engineering
RTX
Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 32 mins ago
Seasonal Retail Sales Associate, Spruce Grove
Bell
Spruce Grove, AB
We recognize your hard work through incentives and employee discounts on services
Added 32 mins ago
Retail Sales Associate, Southgate
Bell
Edmonton, AB
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 32 mins ago
Seasonal Retail Sales Associate, Market Mall
Bell
Calgary, AB
Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is…
Added 32 mins ago
Retail Sales Associate, Medicine Hat Mall
Bell
Medicine Hat, AB
We recognize your hard work through incentives and employee discounts on services
Added 32 mins ago
ST
Senior Associate, Investor Services
SS&C Technologies
Toronto, ON · Mississauga, ON
- Full-time
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded…
Added 47 mins ago
H
AI Solution Architect
Hays
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is a leading Canadian financial services organization undergoing significant digital transformation and AI-driven innovation. As the organization expands its AI capabilities,…
Added 48 mins ago
FT
General Labourer, Cold Lake
Fountain Tire
Cold Lake, AB
- Other
Fountain Tire Cold Lake (4001 50 St.), an established automotive repair shop, is looking for a responsible, safe, and dedicated associate to join our team as a General Labourer!
Added 48 mins ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · St. Laurent, Gloucester, ON
- $17.6 to $18.5 CAD / hour
- Part-time
Greet customers and discuss type, quality, and quantity of merchandise or services required

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 12, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Conflict resolution
Relationship building
Data entry
Cash handling

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Customer Service
Administration
Time Management
Relationship Management
Compliance
Code of Conduct
Operational Excellence

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