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Added 11 mins ago
TP
Analyst, Aviation Forecasting and Analytics
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 11 mins ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the Surgical Clinical Reviewer’s (SCR) primary responsibility is to collect and submit reliable data to the American…
Added 11 mins ago
PC
Scheduler
Parkland Corporation
Calgary, AB
- Full-time
At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest…
Added 11 mins ago
J
Manufacturing Engineer
Jamesway
Cambridge, ON
- $75,000 to $85,000 CAD / year
- Full-time
Reporting to the Manufacturing Engineer Manager, the Manufacturing Engineer is responsible for implementing, documenting and improving production processes relating to Safety, Quality,…
Added 11 mins ago
OG
Coordonnateur(trice) logistique / Logistics Coordinator
OEC Group (Canada)
Montreal, QC
- Full-time
…management of our key accounts. Reporting to the Key Accounts Manager, you will be responsible for coordinating international shipments, monitoring key performance indicators (KPIs), and…
Added 11 mins ago
L
Assistant Manager, Guest Experience | Pine Centre Mall
lululemon
Prince George, BC
- Full-time
…in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every…
Added 12 mins ago
C
Produce Clerk (Casual) - Lacombe - Central Alberta Co-op
Co-op
Lacombe, AB
- Part-time
Are you enthusiastic about delivering outstanding customer service? Do you excel in fast-paced environment? Our Lacombe Food Store is offering an excellent opportunity for you! We’re…
Added 12 mins ago
CK
Enterprise Performance Management Lead System Administrator
Circle K
Laval, QC
- Full-time
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 12 mins ago
Assistant Manager Deli-FT
Sobeys
Mill Bay, BC
Reporting to the Deli Manager, you will assist in managing the daily operations of the Department while providing outstanding service to our customers. An ability to work with the public in…
Added 12 mins ago
Manager, Customer Care - E-Customer Experience
Scotiabank
Toronto, ON
…Support teams within the Client Experience Centre, ensuring customer-focused, high-performing teams deliver high-quality customer outcomes while business strategies, plans, and initiatives…
Added 12 mins ago
BG
Auto Body Estimator (North Bay)
Boyd Group Services
North Bay, ON
- Full-time
The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers…
Added 12 mins ago
C&EM Program Manager, Community Engagement
FortisBC
Surrey, BC
…tied behind your back. That's because you know how to tailor customer-centric programs and can build effective, collaborative relationships that feed into evergreen…
Added 12 mins ago
B
SENIOR MANAGER, SECURITY AND DISBURSEMENT - Montreal, St. Laurent, Laval, Moncton, Quebec City (Temporary 12 months)
BDC
Moncton, NB · Montreal, QC · Quebec, QC · Laval, QC
- Full-time
The Senior Manager, Security and Disbursement, is responsible for ensuring that all due diligence and verifications are completed prior to the disbursement of loans. He or she works on the…
Added 12 mins ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER - Montreal
BDC
Montreal, QC
- Full-time
We are looking for a Senior Commercial Account Manager who will leverage his or her interpersonal strengths and network to generate new business opportunities while managing a portfolio of…
Added 12 mins ago
M
Manager, Fund Expenses and Reporting
Manulife
Montreal, QC
- Full-time
…robust reporting are essential to maintaining the integrity and success of our asset management operations. As part of GWAM Operations, our team plays a critical role in delivering accurate…
Added 12 mins ago
R
Gestionnaire de comptes (chef d’équipe), Services de pièces de rechange / Account Manager (Team Lead), Spare Parts Services
RTX
Longueuil, QC
- Full-time
Added 12 mins ago
NG
Talent Acquisition Specialist
NFI Group Inc.
Remote, Canada
- Full-time
- Remote
Customer-service mindset with a commitment to delivering a positive candidate and hiring manager experience.
Added 12 mins ago
Key Account Manager, Out of Home
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
…professionals to meet Nestlé's sales and distribution goals. Success in this role is achieved through strong collaboration with internal departments and the development of relationships…
Added 27 mins ago
MC
Financial Services Representative - Full Time - 16 Month Contract
Meridian Credit Union
St. Catharines, ON
- $50,000 to $53,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 27 mins ago
GT
Senior Representative, Passenger Care (Term Opportunity - One Year)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 27 mins ago
GT
Analyst, Aviation Forecasting and Analytics
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 27 mins ago
MR
Part-Time Sales Associate (Oakville, ON)
Match Retail
Oakville, ON
- $22 CAD / hour
- Part-time
…If you're passionate about high-end products and thrive in customer-facing roles, this part-time opportunity offers the perfect blend of flexibility, competitive pay, and personal…
Added 27 mins ago
J
Account Executive, Full Cycle
Jobber
Remote, Canada
- Full-time
- Remote
Reporting to the Manager, Sales, this Account Executive, Full Cycle will play a significant role in developing relationships and trust with small businesses in our journey to power the…
Added 27 mins ago
TS
Budtender
Tokyo Smoke
Cambridge, ON
- Part-time
Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer…
Added 27 mins ago
S
Software Engineer Co-op, Apps
Solink
Remote, Canada
- $55,000 to $68,000 CAD / year
- Full-time
- Remote
You have a passion for technical challenges, a drive for success, and the ability to multitask and prioritize effectively.

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 12, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Conflict resolution
Relationship building
Data entry
Cash handling

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Customer Service
Administration
Time Management
Relationship Management
Compliance
Code of Conduct
Operational Excellence

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