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Added 11 mins ago
ED
(Sr.) Partnerships Manager - 557 EN
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $84,698 to $128,743 CAD / year
- Full-time
The Partnerships Senior manager/Manager will support the partnerships strategy, build credibility with senior decision-makers and coordinate with internal teams around shared objectives.…
Added 11 mins ago
NA
Clinical Support Worker - Community Residential Resources
NHS Ayrshire & Arran
SK
- Full-time
…of Clinical Support Worker within our community residential services for adults with a learning disability. We provide a range of supported living services throughout Forth…
Added 11 mins ago
O
Customs Regulatory Compliance Consultant
Omnitrans
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Omnitrans , part of a Fastfrate Group, is currently searching for a Bilingual Customs Regulatory Compliance Consultant to join our Technical & Consulting Services .
Added 11 mins ago
YR
Elementary Long Term Occasional (LTO) 100% Grade 6/7 Homeroom
York Region District School Board
Richmond Hill, ON
- Full-time
Added 11 mins ago
AG
Product Developer
ALDO Group
Montreal, QC
- Full-time
ALDO Product Services (APS) partners with major global retailers to deliver branded wholesale, private label, and sourcing solutions. As Product Developer, you’ll support communication…
Added 11 mins ago
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Senior Manager, Data Governance Implementation
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
We're looking to fill an opening for a Senior Manager, Data Governance Implementation, to join our Technology Partners team.
Added 11 mins ago
SH
Senior Development Officer, Community Events & Initiatives
Sinai Health Foundation
Toronto, ON
- $80,804 to $87,804 CAD / year
- Full-time
Reporting to the Manager, Community Events & Initiatives, the Senior Development Officer, Community Events & Initiatives will help guide, facilitate and support volunteers who lead third…
Added 11 mins ago
DG
JANITOR - Northern Manitoba Remote Camp Operations
Dexterra Group
Winnipeg, MB
- Full-time
…cleanliness of site. Janitors work with the Lead Housekeeper, Camp Manager, and the Recruitment Coordinator to follow the company standards for quality and site…
Added 11 mins ago
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HSE Manager (FIFO)
Lycopodium
Prince George, BC
- Full-time
…high quality professional engineering and project delivery services globally, across the resources, infrastructure and industrial processes sectors. By joining our global team and learning…
Added 11 mins ago
GF
Group Fitness Instructor - Zumba - St John's Torbay Road
GoodLife Fitness
St. John's, NL
- Part-time
Shares guidance, recommendations and information about all Club services to best serve the needs of the Members, by staying informed of information they can be speaking to during their…
Added 11 mins ago
NB
Private Relationship Banker
National Bank of Canada
Rouyn-Noranda, QC
- Full-time
A career as a Private Banking Relationship Manager with the Private Banking 1859 team at National Bank means acting as a credit professional and providing financial planning advice to a…
Added 11 mins ago
FC
Fit4Less Host - Brantford Lynden Road
Fit4Less Canada
Brantford, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 11 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Bromont, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 11 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 11 mins ago
TU
Senior Project Manager – App Mod Program
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
…office. The Program Delivery office is seeking a Senior Project…
Added 11 mins ago
RG
Carpenter
Restruction Group
Vancouver, BC · Metro Vancouver A, BC
- Full-time
Company Description Restruction Group is a building envelope restoration company that provides full-scope services as both a General Contractor and Construction Manager, offering clients a…
Added 11 mins ago
VR
Supervisor Mechanical and Maintenance
VIA Rail Canada
Mission, BC
- Full-time
Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our…
Added 11 mins ago
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Finance Manager (Part Time Contract Bookkeeper)
International China Concern
Burnaby, BC
- Part-time
- Contract
Added 11 mins ago
TC
Technical SDM (Network Delivery Lead)
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
…the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and…
Added 11 mins ago
FC
Fit4Less Host - Scarborough Milner
Fit4Less Canada
Toronto, ON · Scarborough, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 11 mins ago
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Senior Manager, Finance and Administration
Edmonton Southside Primary Care Network
AB · Edmonton, AB
- Full-time
The Senior Manager, Finance and Administration monitors emerging funding models, funder requirements, compensation trends, and broader financial pressures to assess their impact on…
Added 11 mins ago
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Landscape Technical Coordinator
Webuild
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Contract
We are hiring a Landscape Technical Coordinator to step into an existing role on our Design team on the Hazel McCallion project. This position reports to the Senior Technical Manager.
Added 11 mins ago
SC
Manager, People & Culture
SiriusXM Canada
Toronto, ON
- Full-time
The Manager, People & Culture works with the Human Resources management team to support key HR programs and services, including employee relations, recruitment, onboarding and offboarding,…
Added 11 mins ago
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Manager, Data Governance
Deloitte
Toronto, ON
- Full-time
…as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 11 mins ago
NC
Kubernetes Platform Developer
NAV CANADA
Ottawa, ON
- Full-time
You will be working on software that supports air navigation and air traffic management services. You will primarily work developing and maintaining our Container Orchestration Platform…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 12, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Conflict resolution
Relationship building
Data entry
Cash handling

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Customer Service
Administration
Time Management
Relationship Management
Compliance
Code of Conduct
Operational Excellence

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