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Added 14 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 14 hours ago
T
Personal Banking Associate
TD
Brampton, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 14 hours ago
M
Représentant(e) du service à la clientèle – Santé animale / Customer Service Representative – Animal Health
MSD
Kirkland, QC
- Full-time
Excellentes aptitudes en communication orale et écrite, avec une approche centrée sur le client.
Added 14 hours ago
C
Associate, Correspondent Banking - Global Transaction Banking
CIBC
Toronto, ON
- Full-time
As an Associate, Correspondent Banking, you will play a key role in supporting the growth of CIBC's global Correspondent Banking franchise. Working closely with the Head of CAD Clearing &…
Added 14 hours ago
C
Data Center Business Operations Coordinator
Carrier
AB
- $71,500 to $121,500 CAD / year
- Full-time
Execute client billing for completed billable work and submit warranty claims.
Added 14 hours ago
T
Construction Estimator - ICI
TreowGroup
St. Catharines, ON
- Full-time
TreowGroup Recruitment, on behalf of our Niagara-based client in the construction industry, is hiring an ICI Construction Estimator.
Added 14 hours ago
ZC
Securities Lawyer
ZSA Canada
Vancouver, BC
- Full-time
Our client, a highly regarded boutique business law firm in Vancouver, is looking to add a securities associate to its growing team.
Added 14 hours ago
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Advisor Onboarding Associate
Manulife
Toronto, ON · Burlington, ON
- Full-time
…coordinates onboarding activities, maintains accurate advisor and client information, supports regulatory documentation, and partners with internal teams to deliver a seamless and positive…
Added 14 hours ago
Retail Sales Associate, Sandro, Sherway Gardens
SMCP NORTH AMERICA (US, CANADA)
Toronto, ON
As a Sales Associate, you’ll be at the heart of delivering an exceptional client experience, making every shopping moment memorable. You’ll build strong relationships with customers, curate…
Added 14 hours ago
ST
Senior Associate, Investor Services
SS&C Technologies
Toronto, ON · Mississauga, ON
- Full-time
Overtime may be required to meet Client and Department deliverables
Added 14 hours ago
ZC
Labour and Employment Associate
ZSA Canada
Calgary, AB
- Full-time
Our client, a leading law firm, is looking to add a talented Labour & Employment Associate to its growing Calgary office. This is a unique opportunity to join a close-knit team supporting…
Added 14 hours ago
ZC
Personal Injury Lawyer
ZSA Canada
Calgary, AB
- Full-time
…law firm, busier than ever in Alberta, and looking for a new associate to join their team! If you’re anywhere from a new call up to about 5 years of experience, this is a terrific…
Added 14 hours ago
TS
Senior Associate - Relocation to Edmonton (Relocation Bonus)
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Senior Associate/Principal – Mechanical Engineering
Added 14 hours ago
SG
Assurance - Senior Associate
Segal GCSE LLP
Toronto, ON · North York, ON
- $70,000 to $100,000 CAD / year
- Full-time
The Assurance, Senior Associate is responsible to apply sound practices and methodologies to conduct audits and review engagements. Reporting to Partners, Principals and Managers, the…
Added 14 hours ago
ZC
Financial Services Lawyer
ZSA Canada
Calgary, AB
- Full-time
Our client, a leading national law firm is seeking a mid-level associate to join its top-tier Financial Services group. The successful candidate will work on sophisticated lender and…
Added 14 hours ago
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AI Solution Architect
Hays
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is a leading Canadian financial services organization undergoing significant digital transformation and AI-driven innovation. As the organization expands its AI capabilities,…
Added 14 hours ago
KL
Associate Lawyer
KPA Lawyers Professional Corporation
Sault Ste. Marie, ON
- Full-time
At KPA Lawyers Professional Corporation, we are seeking a motivated and client-focused Associate Lawyer to join our growing team in Sault Ste. Marie, Ontario. This is an excellent…
Added 14 hours ago
K
Seasonal Sales Associate (Newmarket)
Knix
Newmarket, ON
- $19.7 CAD / hour
- Temporary
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 14 hours ago
CA
Collateral Management Associate - Middle Office
Crédit Agricole CIB
Montreal, QC
- Full-time
Producing MTM Client reporting and reports for NY time zone counterparties (daily, weekly or monthly reports)
Added 14 hours ago
BW
Family Lawyer(s) - 3 years+
Branion Williams Recruiting
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Family Law Associate(s) – 3+ Years | GTA North / Hybrid
Added 14 hours ago
P
Associate VIP Account Manager
Punt
Vancouver, BC
- Full-time
We are seeking a motivated and relationship-driven Associate VIP Account Manager to join our VIP team. In this role, you are an individual contributor, and own and manage a dedicated book…
Added 15 hours ago
K
Seasonal Sales Associate (Newmarket)
Knix
Newmarket, ON
- $19.7 CAD / hour
- Part-time
- Contract
- Temporary
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 15 hours ago
T
Customer Experience Associate - Deux Montagne (Part-time, 15h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 15 hours ago
MM
Senior Associate, Change Management Consulting
Marsh McLennan
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
Mercer’s Career Consulting Team is seeking a Senior Associate, Change Management Consulting.
Added 15 hours ago
PB
Litigation Associate
Perlin Bal Figol LLP
Toronto, ON
- Full-time
We are seeking a Litigation Associate to join our litigation practice group. You will be working with a team of three lawyers, one paralegal and support staff and students.

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Personal Banking
Commercial Banking

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