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Added 10 mins ago
S
Client Solution and Delivery Manager
SLB
Edmonton, AB
- Full-time
SLB is seeking an experienced Client Solution and Delivery Manager to join our team in Edmonton, Alberta. In this role you will manage Process Systems projects supporting oil and gas…
Added 25 mins ago
SF
Coordonnateur de projet
Soletanche Freyssinet
Vancouver, BC
- Full-time
…requirements, under the supervision of the Project Implementation Manager and the Director of…
Added 25 mins ago
D
Manager, Web Product Ownership and Digital Platform Strategy
Deloitte
Toronto, ON
- Full-time
As the Manager, Web Product Ownership and Digital Platform Strategy, you will lead the evolution of Deloitte.ca, helping to strengthen the Deloitte brand, generate eminence, engage priority…
Added 25 mins ago
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Personal Banking Officer
Altis
Toronto, ON
- $53,000 to $67,000 CAD / year
- Full-time
Our client, a leading credit union, is seeking a relationship-focused Personal Banking Officer to join their collaborative financial services team. In this permanent role, you’ll help…
Added 25 mins ago
T
Senior Manager, Finance, Global Controls Office (Policies, SOX)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 25 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 38 mins ago
LE
Engineering Project Manager in the field of Hydropower or Transportation Infrastructure
Lombardi Engineering Group
Toronto, ON
- Full-time
Support business build-out and business development of the local office: mentor staff, contribute to proposals and represent Lombardi’s design office in Canada.
Added 38 mins ago
CC
Account Manager / Outside Sales - Aftermarket Heavy Duty Truck Parts
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
Transaxle, part of Crane Carrier Canada (Limited), is seeking an Account Manager-Outside Sales who is responsible for promoting and selling heavy duty truck parts to customers in a…
Added 38 mins ago
T
PLM Project Manager – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Techso is looking for a PLM Project Manager – 3DEXPERIENCE to lead a large-scale project based in America.
Added 38 mins ago
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Territory Manager - Healthcare
Linde
Fredericton, NB
- Full-time
The Territory Manager identifies and develops sales opportunities by visiting key (targeted) physicians and referral sources to promote the company's products and services, conduct product…
Added 38 mins ago
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VP, Theatrical Subtitling
Deluxe
SK
- Full-time
REPORTS TO: EVP and General Manager, Cinema Worldwide
Added 39 mins ago
C
Field & Infusion Nurse (RPN/LPN)
Cencora
Belleville, ON · Bowmanville, ON · ON
- Part-time
Participate regularly in team web-based meetings/training sessions with the Business Area Manager, RNE and Nurse Champion to maintain and enhance professional practice standards.
Added 54 mins ago
PM
Administrative Secretary 2
Prairie Mountain Health
Brandon, MB
- Full-time
Responsible for client appointment scheduling, cancelling, reminders and documentation as per program requirements
Added 54 mins ago
PM
Community Mental Health Worker
Prairie Mountain Health
Brandon, MB
- Full-time
…application of therapeutic skills that promote and build on client’s strengths, the CMHW assists the client/family to maximize independence, self-responsibility and promotes personal…
Added 54 mins ago
PM
Community Mental Health Worker
Prairie Mountain Health
Dauphin, MB
- Full-time
…application of therapeutic skills that promote and build on client’s strengths, the CMHW assists the client/family to maximize independence, self-responsibility and promotes personal…
Added 54 mins ago
O
Principal Product Manager (Healthcare Solutions)
OpenText
Richmond Hill, ON
- Full-time
Job Title: Principal Product Manager (OpenText Business Network - Healthcare Solutions)
Added 54 mins ago
AG
Business Development & Marketing Manager
Aeolus Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Aeolus Staffing Solutions is recruiting a Business Development & Marketing Manager on behalf of a Fortune 500 client with an established Canadian healthcare business.
Added 54 mins ago
TT
Field Service Representative - Trainee
TransCanada Turbines
Airdrie, AB
- Full-time
Report on business development and field service issues/progress on a regular basis, as defined by the Manager, Field Service Canada.
Added 1 hour ago
T
Office & Operations Manager, Agri-Biotech
Talencore
London, ON
- Full-time
Our client, a pioneering biotechnology company based at Western Research Parks in London, Ontario, is seeking a hands-on Office & Operations Manager to keep our London facility and…
Added 1 hour ago
PI
Director of Quality
Promart Industrial
Sarnia, ON
- Full-time
…looking for an experienced Quality Assurance / Quality Control Manager to lead our quality department and help prepare the company for the increasingly complex work…
Added 1 hour ago
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Plant Operator, Processing Facilities
GFL - Sewer Technologies Division
Pickering, ON
- Full-time
…liquids division. Under general direction from the Operations Manager, the Plant Operator is responsible for day-to-day operations with respect to waste receiving, handling, processing and…
Added 1 hour ago
TA
Senior Technologist
Thinkspace Architecture Planning Interior Design Ltd.
Surrey, BC
- $85,000 to $100,000 CAD / year
- Full-time
…projects, guided by five core values - curiosity, collaboration, client focus, commitment, and…
Added 1 hour ago
AP
Spécialiste thérapeutique, Santé des femmes – Estrie, Mauricie & Est du Québec
Astellas Pharma
Quebec, QC
- Full-time
Added 1 hour ago
SM
Sales Manager
Swish Maintenance Limited
Delta, BC
- Full-time
The Sales Manager is responsible for leading the branch’s sales and customer service functions, driving revenue growth across new and existing accounts, and executing the company’s…
Added 1 hour ago
PA
Audit Manager
PKF ANTARES
Toronto, ON
- Full-time
We’re looking for an experienced, dynamic Audit Manager to lead audit engagements, mentor our talented team, and ensure our clients meet regulatory and compliance requirements. In this…

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Personal Banking
Commercial Banking

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