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Added 4 mins ago
O
restaurant manager
Osmow's
Huntsville, ON
- Full-time
Added 4 mins ago
WC
Directs Store Delivery Associate
Walmart Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 4 mins ago
WC
(CAN) Cosmetics Associate
Walmart Canada
Waterloo, ON
- Contract
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
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WC
(CAN) Manager, Production (Days)
Walmart Canada
Maple, ON
- Full-time
Position Summary...Reporting to the Assistant General Manager, this position is responsible for optimizing product flow through the DC, resulting in timely, accurate store fulfillment.…
Added 4 mins ago
WC
(CAN) Cosmetics Associate
Walmart Canada
Waterloo, ON
- Contract
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 4 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Flin Flon, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 4 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Bracebridge, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 mins ago
WC
(CAN) Pharmacy Manager
Walmart Canada
Bridgewater, NS
- Full-time
Position Summary...The Pharmacy Manager is responsible for all day-to-day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also see…
Added 4 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Dryden, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 mins ago
WC
(CAN) Cosmetics Associate (Part Time - Temporary)
Walmart Canada
London, ON
- Part-time
- Contract
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 4 mins ago
WC
(CAN) Relief Pharmacist, Full Time
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 5 mins ago
AO
Project Coordinator - Eagle's Nest - Competition 2026-094
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
Manitoba BEST (retail customer service Excellence of Service Excellence)
Added 5 mins ago
LT
Shipper/Receiver
LMI Technologies
Burnaby, BC
- $45,899 to $57,370 CAD / year
- Full-time
Communication: Strong communication skills to coordinate with Sales, Customer Service, Purchasing, and Production.
Added 5 mins ago
Fraud Officer (6 Months contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
Provides input and develops recommendations for process and customer service improvements.
Added 5 mins ago
TC
Restaurant Management | Leadership Roles
The Canadian Brewhouse
Kitchener, ON
- $80,000 to $100,000 CAD / year
- Full-time
…strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do…
Added 5 mins ago
DG
Portfolio Specialist, Operations, 12-Month Contract
DLL Group
Burlington, ON
- Full-time
…ensure the accurate completion of documentation while meeting customer expected turnaround-timing…
Added 5 mins ago
YO
Lifeguard/ Swim Instructors (Mornings - Part Time)
YMCA of Hamilton|Burlington|Brantford
Burlington, ON
- Part-time
The Lifeguard/Swim Instructors (Morning) positions will report to Aquatics Manager of Ron Edwards Family YMCA. In this position, you will work morning till noon shifts (5:30 am - 3:00 pm).…
Added 5 mins ago
MB
Assistant Taproom Manager
Muskoka Brewery
Bracebridge, ON
- Full-time
Assist the Taproom Manager in coaching all taproom team members and providing meaningful development opportunities, including product knowledge and customer-centric service training.…
Added 5 mins ago
HS
Territory Sales Manager
Hercules SLR
Truro, NS
- Full-time
We are looking for a motivated, relationship-driven Territory Sales Manager to join our team at Hercules – Fundy MMS in Truro, Nova Scotia. This is an excellent opportunity for someone with…
Added 5 mins ago
SR
Sales Associate
Staples Retail
Cold Lake, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 19 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Halifax, NS
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 19 mins ago
WC
Overnight Lead Department Manager
Walmart Canada
Dartmouth, NS
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 19 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 19 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 19 mins ago
AS
Warehouse Worker / Customer Service
Aptico Supply
Flesherton, ON
- Full-time
Job Description –Warehouse Worker / Customer Service

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Personal Banking
Commercial Banking

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