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Added 8 mins ago
T
Director, Education Design & Intelligence
TVO
Toronto, ON
- Full-time
…and Production functions, with direct accountability for the Manager, Learning Experience Design and the Production…
Added 8 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Orillia, ON
- $45,000 to $49,900 CAD / year
- Part-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 8 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Vineland, ON
- $45,000 to $49,900 CAD / year
- Part-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 8 mins ago
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Senior Manager, Market Access & Government Affairs
Eisai US
Canada
- Full-time
Reporting to the Associate Director of Market Access & Government Affairs, the Senior Manager, Market Access & Government Affairs is responsible for building and leveraging relationships…
Added 8 mins ago
S
Sales Consultant II
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Thunder Bay, ON · Sysco Thunder Bay
- Full-time
Utilizes PMT & Deal Manager to support territory and market share growth
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Account Manager - Plumbing
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- Full-time
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Budtender
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- Part-time
Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer…
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Central Staff Scheduler
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Toronto, ON · Greater Toronto, ON
- Other
Reporting Relationship: Manager, Program Support Services
Added 23 mins ago
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Port Hawkesbury, NS
- Full-time
Reporting On-campus To The Manager Of Student Supports, And Functionally To The Manager Of Libraries And Learning Commons, You Will Support The Delivery Of Services By
Added 23 mins ago
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Manager Occupational Therapy, Physiotherapy and Recreational Therapy
St. Joseph's Healthcare Hamilton
Hamilton, ON
- $66.33 to $76.9 CAD / hour
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Reporting to the Director of Interprofessional Practice, the Manager, Occupational Therapy, Physiotherapy and Recreational Therapeutic Services provides strategic, clinical, operational,…
Added 23 mins ago
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Montreal, QC
- Full-time
The Finance Transformation project manager benefits of coaching and support from the team leader, to deliver its portfolio, and manage relationship with project sponsors and stakeholders.
Added 23 mins ago
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Business Development Manager
Ahria Consulting
Waterloo, ON
- Full-time
Ahria Consulting is delighted to partner with Tube Pro Inc. in their search for a Business Development Manager.
Added 24 mins ago
Outside Sales Associate - Ottawa
State Industrial - Recruiting
Ottawa, ON
Added 24 mins ago
Outside Sales Associate - Toronto
State Industrial - Recruiting
Toronto, ON
Added 24 mins ago
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Maintenance Coordinator
Penske
Mississauga, ON
- Full-time
Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
Added 24 mins ago
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Manager, Fund Accounting
Trident Trust
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
This is a hands-on leadership role for a manager who enjoys solving complex fund issues, reviewing high-quality work, improving how teams operate and building trusted client relationships.…
Added 37 mins ago
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Sales Consultant
Sysco Canada Inc.
Vaughan, ON
- $65,000 to $75,000 CAD / year
- Full-time
Utilizes PMT & Deal Manager to support territory and market share growth
Added 38 mins ago
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Product Advisor - OpenRoad Honda
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Part Time Shuttle Driver - Toyota Town
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Wireless Sales Supervisor
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- Full-time
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads…
Added 53 mins ago
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Advisor, Talent and Culture
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Added 53 mins ago
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Gestionnaire de Projet ERP / ERP Project Manager
Solutions GURUS (GURUS Solutions)
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- Full-time
Added 53 mins ago
MA
Program Manager
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- Full-time
The Program Manager is responsible for overseeing the execution of the assigned programs, ensuring the contract obligations are duly fulfilled.
Added 53 mins ago
MS
Business Development Manager
Marberg Staffing
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
Business Development Manager - Strategic Partnerships, for longstanding, well regarded boutique personal injury firm client, North York.
Added 53 mins ago
A
Logistics Coordinator
Altis
Toronto, ON
- Full-time
Excellent written and verbal communication skills with strong interpersonal and relationship-building abilities.

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Personal Banking
Commercial Banking

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