Jobs in Canada

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Added 1 month ago
B
Pricing Product Manager
BMO
Toronto, ON · YNG
- Full-time
The successful candidate will partner closely with Commercial Banking leaders, Relationship Managers, Credit teams, and Technology partners to support commercial loan pricing strategies,…
Added 1 month ago
PS
Vice President of Sales
Persistent Systems
Toronto, ON
- Full-time
Demonstrates a strong commitment to client success through collaboration and continuous improvement, with a proactive approach to partnering with clients to enhance business outcomes and a…
Added 1 month ago
CM
Business Risk Management Manager
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Business Risk Management Manager is responsible for ensuring robust and consistent oversight of business management risk aligned with the Client Services Delivery (CSD) Operational…
Added 1 month ago
Analyst, Institutional Portfolio Operations
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
…the opportunity to advance your skills for future growth and development within Connor, Clark & Lunn (CC&L). Our offices currently operate on a hybrid model with a combination of in-office…
Added 1 month ago
CI
Account Executive - Emerging & Commercial Acc
CloudKettle Inc
Toronto, ON
- Up to $120,000 CAD / year
- Full-time
This is an excellent opportunity for a Business Development Manager, Sales Development Manager or other person in a quota carrying role to take the next step in their career. The role is…
Added 1 month ago
PC
Intermediate Bridge Engineer
Parsons Corporation
Halifax, NS
- Full-time
…providing opportunities to design innovative solutions and grow in client relations, project management, and business development. As a member of the team, you will report to the Bridge…
Added 1 month ago
Business Advisor-Ste-Julie
Scotiabank
Sainte-Julie, QC
You demonstrate excellent business development techniques and are conversant with business legal structures and life cycles, competitor offerings and alternate sources of financing
Added 1 month ago
T
Customer Experience Associate
TD
Thunder Bay, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 month ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 month ago
T
Personal Banker Trainee
TD
Langley (District), BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 month ago
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Associate, Correspondent Banking - Global Transaction Banking
CIBC
Toronto, ON
- Full-time
…franchise. Working closely with the Head of CAD Clearing & Client Management and senior members of the Correspondent Banking team, you will help identify, pursue, and onboard new financial…
Added 1 month ago
HI
Commercial Lines Account Assistant, SME
HUB International
Oakville, ON
- Full-time
This position includes working on a book of business in a supportive team and management environment in which knowledge is shared and development encouraged!
Added 1 month ago
WM
Vice President, PMO
Wyse Meter Solutions Inc
Vaughan, ON
- $185,000 to $215,000 CAD / year
- Full-time
Define and maintain standardized business processes across functions, ensuring clear ownership, handoffs, and adoption. Partner with IT on Security controls, technical change control, and…
Added 1 month ago
OM
Social Strategist
Omnicom Media
Montreal, QC
- Full-time
Growth & Innovation: Identify opportunities to expand client relationships and evolve Creo's organic social, community management and social listening capabilities. Contribute to new…
Added 1 month ago
OM
Social Strategist
Omnicom Media
Toronto, ON
- Full-time
Growth & Innovation: Identify opportunities to expand client relationships and evolve Creo's organic social, community management and social listening capabilities. Contribute to new…
Added 1 month ago
H
Technical Delivery Lead
Hays
Toronto, ON
- $120 to $135 CAD / hour
- Contract
Partner with senior technology and business leaders
Added 1 month ago
S
Technical Presales
Survalent
Mississauga, ON
- Full-time
Delivering solutions and value presentations to a mixed audience of technical, management staff, and business users
Added 1 month ago
S
Technical Presales
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Delivering solutions and value presentations to a mixed audience of technical, management staff, and business users
Added 1 month ago
S
Technical Presales
Survalent
Toronto, ON · Etobicoke, ON
- Full-time
Delivering solutions and value presentations to a mixed audience of technical, management staff, and business users
Added 1 month ago
S
Technical Presales
Survalent
Oakville, ON
- Full-time
Delivering solutions and value presentations to a mixed audience of technical, management staff, and business users
Added 1 month ago
vCIO - Virtual Chief Information Officer
F12.net
ON
The vCIO is naturally inquisitive and will analyze how various technology enhancements can benefit a client, providing suggestions for optimal solutions. They oversee the client’s entire IT…
Added 1 month ago
Senior UX Designer
Equitable
Waterloo, ON
…testing, and refinement. You will translate user insights, business requirements and technical considerations into client journeys, user flows, wireframes, prototypes and polished designs,…
Added 1 month ago
Human Resources Business Partner
University of Windsor
Windsor, ON
The HR Business Partner provides proactive and client centric human resource (HR) services which enables assigned departments to anticipate, plan and manage their HR initiatives. This…
Added 1 month ago
MD
Advisor, Full-cycle Revenue Growth (Hardware and Hard-tech)
MaRS Discovery District
Toronto, ON
- Contract
…repeatable commercial revenue while navigating the realities of long development cycles, manufacturing and deployment, capital intensity and complex…
Added 1 month ago
MD
Advisor, Biotech/Life Sciences
MaRS Discovery District
Toronto, ON
- Contract
…navigated the journey from scientific discovery and technology development through product and clinical development, strategic partnerships and company growth. You understand what it takes…

Customer Experience Associate

Thunder Bay, ON, Canada

$22.00 - $27.21 CAD · Part-time

Apply on td.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Thunder Bay, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply on td.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as necessary.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Client Facing

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Work requirements

Jobs in Canada