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Added 1 min ago
MR
Senior Project Manager
MPA Recruitment
Moncton, NB
- Full-time
…Senior Project Managers in NB. As an experienced Senior Project Manager in the Building Operations team, you will manage large-scale building and infrastructure projects - ranging from $50…
Added 2 mins ago
CU
Account Coordinator
CHEIL USA
Mississauga, ON
- $45,000 to $50,000 CAD / year
…collaborate closely with cross-functional teams to ensure the success of campaigns and maintain strong client…
Added 16 mins ago
MS
Business Development Manager
MacDonald Search Group
Mississauga, ON
- Full-time
As supply issues for aluminum beverage cans and lids continue across North America and globally, our client secured price-competitive, superior-quality products from Asia that can be…
Added 16 mins ago
MS
Plant Manager / Director Operations
MacDonald Search Group
Vancouver, BC
- Full-time
Our client is a food manufacturing company in the Vancouver area.
Added 18 mins ago
C
Manager, Finance Governance & Controls (12 months)
CIBC
Toronto, ON
- Full-time
Reporting to the Director-Governance and Controls, the Manager, Governance and Controls, will play a significant role in the implementation of Finance governance, compliance and control…
Added 18 mins ago
B
Manager, Media Partnerships
BMO
Toronto, ON · YNG
- Full-time
Negotiation: Lead complex negotiations with media planners, buyers and marketers to deliver value, maximize revenue and ensure campaign success and client satisfaction.
Added 18 mins ago
B
Associate Director, Deposits
BMO
Toronto, ON · FCP
- Full-time
…strategic project leadership to drive deposit growth, enhance client and advisor experiences, and support the overall success of the…
Added 18 mins ago
Design Quality Manager
Mott MacDonald
Toronto, ON · Vancouver, BC · Calgary, AB
…this growth, our team will be seeking a Project Design Quality Manager with demonstrated experience implementing and managing design quality on major projects, as well as lead project…
Added 33 mins ago
RB
2027 Winter – GRM, AI Business Analyst Intern – Innovation & AI Centre of Excellence (4 Months)
Royal Bank of Canada
Toronto, ON
- Full-time
At RBC’s 2025 Investor Day, we reaffirmed our strategic ambition to become a client-centric, future-ready leader by harnessing data, digital innovation, and AI to deliver unparalleled…
Added 33 mins ago
RB
Client Advisor
Royal Bank of Canada
Lunenburg, NS
- Full-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 33 mins ago
CF
Personal Trainer
Crunch Fitness Canada
Hamilton, ON
- $18 to $20 CAD / hour
- Part-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 47 mins ago
CT
Customer Success Manager
Corporate Traveller Canada
Calgary, AB
- Full-time
Role Description The Customer Success Manager role is a full-time, on-site position based in Calgary, BC. This role focuses on building strong relationships with business clients,…
Added 47 mins ago
DI
Senior Applied Intelligence Platform Engineer
Dawn InfoTek
Toronto, ON
- Contract
We are currently seeking a Senior Applied Intelligence Platform Engineer to join our dynamic team and work with one of client.
Added 47 mins ago
CF
Human Resources Manager-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON · Nepean, ON
- $85,980 to $101,190 CAD / year
- Full-time
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do.…
Added 1 hour ago
UO
Intermediate Medical Office Administrator
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
…increase health literacy for optimal student wellness and academic success. Through collaborative efforts, we design and offer innovative programs, initiatives, and services tailored to…
Added 1 hour ago
CI
Food Services Assistant (2026-1079)
Carewest Innovative Healthcare
Calgary, AB
- Full-time
- Temporary
Reporting to the Manager, Food Services this position is responsible for providing excellent customer service to clients, families, visitors and staff in accordance with established…
Added 1 hour ago
T
Personal Banker (Manager, Personal Financial Services) - Montreal, Viau & Lavoisier
TD
Montreal, QC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Financial Crime Risk Investigator I (5512, 5513)
TD
Toronto, ON
- Full-time
Generally, reports to a Team Manager and do not have direct reports but may be required to influence outcomes indirectly.
Added 1 hour ago
T
Personal Banker
TD
Dauphin, MB
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Personal Banking Associate Trainee (Korean Language Skills an Asset)
TD
Langley (District), BC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Customer Experience Associate
TD
Kamloops, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Customer Experience Associate
TD
Welland, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
personal banking associate
TD
Erin, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Customer Experience Associate
TD
Canmore, AB
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
HR
Commercial Leasing Manager
Hamilton Recruiting
Ottawa, ON
- $70,000 to $85,000 CAD / year
- Full-time
Our client, a highly respected, family-owned commercial real estate company with over 65 years of history in development, construction, leasing, and property management, is seeking a…

Customer Experience Associate

Thunder Bay, ON, Canada

$22.00 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Thunder Bay, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as necessary.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Client Facing

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