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Added 12 mins ago
RO
Quality Assurance Technician (Hope, BC)
Rubicon Organics™
Hope, BC
- $45,000 to $55,000 CAD / year
- Full-time
…at our Hope facility and reporting to the Quality Assurance Manager, you will ensure the quality, safety, and full traceability of all cannabis batches and finished products. You’ll play a…
Added 12 mins ago
CL
Residence Life Manager
Campus Living Centres
Toronto, ON
- Full-time
The Residence Life Manager (RLM) is responsible for creating a safe, inclusive and enriching student experience in residence. The RLM is responsible for the development and implementation…
Added 12 mins ago
SC
Department Manager, Softgoods, McKeown Commons
Sport Chek
North Bay, ON
- Full-time
As a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle.
Added 12 mins ago
F
Food Safety Team Member – General Labor (Night) - Richmond
Fortrex
BC · British Columbia, Canada
- Full-time
…member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring…
Added 12 mins ago
IR
Caretaker/ Resident Manager
Impact Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
We are actively looking for a Caretaker/ Resident Manager to provide ongoing support to the on-site management team. This role is a live on site role in the Greater Vancouver region.
Added 12 mins ago
UW
Manager, Research and Evaluation
United Way Greater Toronto
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
United Way Greater Toronto is currently seeking a Manager, Research and Evaluation to join our team.
Added 12 mins ago
MG
Pharmacist
Michael Garron Hospital
Toronto, ON
- Full-time
Meets with Nurse Manager of assigned units to review the drug distribution system to improve effectiveness. This includes supervision of regular medication roomaudits.
Added 12 mins ago
OH
Payroll Administrator
Ontario Health atHome
Toronto, ON
- $60,840 to $72,658 CAD / year
- Full-time
Reporting to the Payroll Manager, this position is responsible for ensuring a secure and fiscally accurate comprehensive pay service for the Ontario Health atHome Toronto Central.
Added 12 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
St. Catharines, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 12 mins ago
TI
Operations Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
Process, manage and maintain client and credit limit data in various systems for new and existing clients
Added 12 mins ago
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Client Onboarding Specialist - SaaS
YuJa
Toronto, ON · North York, ON
- $50,000 to $60,000 CAD / year
- Full-time
YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success, client…
Added 12 mins ago
K
Buyer
Kinectrics
Toronto, ON
- Contract
Added 12 mins ago
AC
Warehouse Manager
Aosom Canada
Calgary, AB
- Full-time
We are seeking an experienced and hands on Warehouse Manager to join our team ahead of the warehouse launch. This individual will play a critical role in setting up warehouse operations,…
Added 12 mins ago
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Department Manager - Customer Experience
RONA
Nanaimo, BC
- Full-time
Carry out merchandising duties according to the Store Manager’s directions
Added 12 mins ago
RG
Shift Supervisor
ROCKWOOL Group
Grand Forks, BC
- Full-time
The shift supervisor will report to the Operations Manager and have around 12-15 direct reports.
Added 12 mins ago
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Charge De Projet / Project Manager
Actalent
Montreal, QC
- $30 to $60 CAD / hour
- Contract
Project Manager Infrastructure and Industrial Layout
Added 12 mins ago
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Temporary Payroll Analyst
Monks
Toronto, ON
- Full-time
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of…
Added 12 mins ago
M
Temporary Payroll Analyst
Monks
Toronto, ON
- Full-time
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of…
Added 12 mins ago
DS
Manager of Procurement and Risk Management Services
District School Board of Niagara
ON · Ontario, Canada
- Full-time
…and industry leading practices and current legislation. The Manager is also responsible for the Board's Enterprise Risk Management (ERM) program and insurance policy…
Added 12 mins ago
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LTO - Grade 7 French Immersion (English) (1.00 FTE)
Halton Catholic District School Board
Milton, ON
- Full-time
…Intelligence (AI)‑assisted tools during the recruitment and selection process, including to help review applications based on job‑related criteria and to support interview administration.…
Added 12 mins ago
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Project Manager
OPTEL Group
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- Full-time
The Project Manager will be accountable for meeting the agreed project scope of work, including project schedule and budget. In addition, the project Manager will support the ongoing…
Added 12 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Mississauga, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 12 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Burlington, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 12 mins ago
BT
Senior Tax Specialist / Reviewer
Baker Tilly Canada
Iqaluit, NU
- Full-time
Identify recurring errors and recommend refresher training or process changes.
Added 12 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…

Customer Experience Associate

Thunder Bay, ON, Canada

$22.00 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Thunder Bay, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as necessary.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Client Facing

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