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Added 7 mins ago
TT
Senior Creative Director / Directeur(trice) principal(e) de la création
Transformer Table
Montreal, QC
- Full-time
Ensure all creative is produced in French and English and meets Quebec language requirements (Charter of the French Language)
Added 8 mins ago
T
Business Systems Analyst II
TD
Toronto, ON
- Full-time
Added 8 mins ago
T
PIA Client Service Associate
TD
Kamloops, BC
- Full-time
Added 8 mins ago
T
Quality Engineer II (VMS)
TD
Toronto, ON
- Full-time
Added 8 mins ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Added 8 mins ago
T
Business Systems Analysis Specialist
TD
Toronto, ON
- Full-time
Added 8 mins ago
MU
Laboratory Technician
McGill University
Brown Student Serv.
- Full-time
…authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based /…
Added 8 mins ago
MU
Case Manager
McGill University
Brown Student Serv.
- Full-time
Must be a Master’s-level licensed Mental Health professional within the province of Quebec.
Added 8 mins ago
MU
Wellness Advisor (Athletics & Recreation)
McGill University
Brown Student Serv.
- Full-time
Added 8 mins ago
C
Respiratory Therapist, Ambulatory Care – Temporary Full-Time (1.0) (until April, 2028)
CHEO
Ottawa, ON
- Full-time
…than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern…
Added 8 mins ago
C
Pharmacy Technician, Pharmacy - Temporary Part-Time (0.5) (until August 2027)
CHEO
Ottawa, ON
- Part-time
…than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern…
Added 8 mins ago
C
Respiratory Therapist, Ambulatory Care – Temporary Part-Time (0.4) (until February, 2028)
CHEO
Ottawa, ON
- Part-time
…than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern…
Added 8 mins ago
C
Clinical Assistant, Genetics Clinic – Temporary Full-Time (1.0) (until August, 2027)
CHEO
Ottawa, ON
- Full-time
…than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern…
Added 8 mins ago
C
Clinical Nurse Practitioner – Hematology, Oncology, Medical Day Unit - Temporary Full Time (1.0) (until September 2027)
CHEO
Ottawa, ON
- Full-time
…than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern…
Added 23 mins ago
Gestionnaire des opérations éoliennes - Dégélis, QC
Vestas
Dégelis, QC
Wind Site Operations Manager - Degelis (3 hours from Quebec)
Added 37 mins ago
J
Account Manager
JobsMedia.io
Montreal, QC
- Full-time
Build and maintain trusting relationships within large companies in the Montreal area, including some accounts in Quebec City.
Added 37 mins ago
J
Senior Transmission Line Engineer
JobsMedia.io
Laval, QC
- Full-time
Member of the Ordre des ingénieurs du Québec (OIQ)
Added 37 mins ago
AI
Cleaning Staff L1
Air Inuit
QC
- Full-time
…living and doing business in the enchanting region of Northern…
Added 53 mins ago
CR
GEO26-04 Mine Geologist
CANADIAN ROYALTIES INC.
Salluit, QC
- Temporary
The geologist must be a member in good standing of the Quebec Order of Geologists or Engineers
Added 1 hour ago
EL
ELYSIS - Stagiaire génie procédé / Process engineer (Hiver 2027)Intern
ELYSIS LP
Saguenay, QC
- Full-time
…afin de créer la coentreprise ELYSIS avec le gouvernement du Québec. Bénéficiant du soutien du gouvernement du Canada et d’Apple, la technologie progresse et elle est actuellement conçue…
Added 1 hour ago
T
Business Systems Analyst II
TD
Toronto, ON
- Full-time
Added 1 hour ago
DG
Sales Lot
Dilawri Group of Companies
North Vancouver, BC
- Full-time
…brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington,…
Added 1 hour ago
CC
Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
New Brunswick
- Full-time
For roles based in Quebec, French is required. Knowledge of another language may be required depending on job responsibilities and business needs.
Added 1 hour ago
A
Plastic Surgery Specialist - (12 Months Contract) Montreal and Surrounding Areas
AbbVie
Montreal, QC
- Full-time
We strive to provide a French working environment for its employees in Quebec. Although as part of its francization program AbbVie has taken all reasonable steps to avoid imposing the…
Added 1 hour ago
R-
Fashion Associate (Part time) - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Toronto, ON · Etobicoke, ON
- Part-time
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands -…

Customer Experience Associate

Thunder Bay, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Thunder Bay, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as necessary.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Client Facing

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