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Added 13 mins ago
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Associate, Financial Planning (Colin Ryan Wealth Management)
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Senior Portfolio Manager & Senior Wealth Advisor at Colin Ryan Wealth Management, the Associate, Financial Planning, supports the delivery of personalized financial…
Added 13 mins ago
SE
Equipment Sales Representative
SMS Equipment Inc.
Winnipeg, MB
- Full-time
Monitor market trends and collaborate with the Regional Sales Manager to establish targets and support territory strategy.
Added 13 mins ago
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Gestionnaire de cas Infirmière de terrain bilingue/ Bilingual Senior Field Nurse Case Manager (Montreal, QC)
Sentrex Health Solutions
Markham, ON · Montreal, QC
- Full-time
Added 13 mins ago
BC
Commercial Relationship Manager
Beem Credit Union
Prince George, BC
- Full-time
The Commercial Relationship Manager supports Beem’s vision of promoting financial wellness by developing long-term relationships with members, proactively identifying and fulfilling their…
Added 13 mins ago
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Financial Consultant - Provencher Branch
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Reporting to the Branch Manager, Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of…
Added 13 mins ago
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Manager, Lease Documentation
BGO Real Estate
ON · Mississauga, ON
- Full-time
We are looking for someone to join our Lease Documentation team as a Manager, Lease Documentation.
Added 13 mins ago
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Unit Manager
Group Compass Ltee
Peterborough, ON
- Full-time
Think you have what it takes to be our Unit Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Added 13 mins ago
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Customer Success Manager- 1 Year Term
Assent
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
Actively manage the client relationship and the lifetime value of each assigned account, helping clients realize the economic value of their subscriptions to preserve and grow revenue.
Added 13 mins ago
RB
Financial Planner, Relationship Manager
Royal Bank of Canada
Barrie, ON
- Full-time
Actively grow, expand and maintain your portfolio of clients using value-based relationship management practices, achieving performance targets
Added 13 mins ago
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Financial Planner, Relationship Manager
Royal Bank of Canada
ON · GEORGINA, Ontario
- Full-time
Actively grow, expand and maintain your portfolio of clients using value-based relationship management practices, achieving performance targets
Added 13 mins ago
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IT SR&ED, Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
As a Manager acting as an expert, you'll work with a team of professionals to help our clients with the preparation of their tax incentive claims. Responsibilities include but are not…
Added 27 mins ago
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Project Manager
Clearspace
Toronto, ON
- $80,000 to $160,000 USD / year
- Full-time
This is a hands-on project delivery role. As a Project Manager, you are accountable for leading commercial interior projects from start to finish - delivering an exceptional client…
Added 27 mins ago
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Real Estate Sales Executive
EcoSquare Real Estate
Park, MB · River Drive Park, ON
- Full-time
Choose Real Estate Sales Executive Property Manager Real Estate Marketing Specialist Real Estate Legal Advisor Leasing Consultant
Added 27 mins ago
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Senior User Experience Designer
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Toronto, ON
- Contract
…organizational requirements and at the discretion of the Hiring…
Added 27 mins ago
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Event and Conference Services Manager - Hotel (relocation to Victoria, BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- $70,000 to $75,000 CAD / year
- Full-time
…ask. We are seeking an experienced Event & Conference Services Manager to lead the events function within a respected full-service waterfront hotel in Victoria. This role oversees a…
Added 27 mins ago
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Legal Aid Ontario
Toronto, ON
- Full-time
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Added 27 mins ago
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Partnerships Manager
Infotek Consulting Inc.
Toronto, ON
- $50 to $57 CAD / hour
- Contract
We are seeking a strategic and execution-oriented Partnerships Manager to develop and grow retail partnerships. This role will drive initiatives from concept through execution, develop…
Added 27 mins ago
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Development Associate, Campaign
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Toronto, ON
- Full-time
Support relationship managers and the Senior Manager, Campaign Operations in coordinating donor and volunteer engagement activities.
Added 27 mins ago
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Community Engagement Manager
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Victoria, BC
- Contract
The Community Engagement Manager will play a key role in identifying new business opportunities, building strategic partnerships, and supporting revenue growth initiatives. This role…
Added 27 mins ago
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Sales Consultant Energy-Montreal Area
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Added 27 mins ago
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Run Rate Programs Senior Manager
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Toronto, ON
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Added 27 mins ago
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Project Manager - Ground Improvement - Geotechnical
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Vancouver, BC
- Full-time
Reporting to the Director, we are looking for a Senior Project Manager to join our client in their Vancouver, BC office. Due to strong relationships and active growth plans, they are seeing…
Added 27 mins ago
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Office Manager
Jameson Offices
Vancouver, BC
- Full-time
We are seeking a dedicated, organized, and customer service-oriented Office Manager to oversee the efficient day-to-day operation of our office. This role requires a highly proactive…
Added 27 mins ago
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Bilingual Payroll Specialist
Altis
Montreal, QC
- $55,000 to $60,000 CAD / year
- Full-time
Excellent relationship-building and client service skills, with the ability to thrive in a fast-paced, results-oriented environment.
Added 27 mins ago
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Commercial Property Manager
Hays
Montreal, QC
- Full-time
A growing real estate owner, manager, and developer specializing in residential and commercial urban properties is seeking a Commercial Property Manager to join its operations team. This is…

Customer Experience Associate

Thunder Bay, ON, Canada

$22.00 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Thunder Bay, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as necessary.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Client Facing

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