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Added 13 mins ago
S
Full-Time Licensed Optician: Coquitlam, BC
Specsavers
Port Coquitlam, BC · Coquitlam, Brit
- Full-time
Have at least 2 years of previous customer service experience, preferably in an optical dispensary environment
Added 13 mins ago
S
Full-Time Licensed Optician: Calgary, AB
Specsavers
Calgary, AB
- Full-time
Have at least 2 years of previous customer service experience, preferably in an optical dispensary environment
Added 13 mins ago
SC
Universal Financial Associate - Blackfalds
Servus Credit Union
Blackfalds, AB
- Full-time
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal Financial…
Added 13 mins ago
CC
Account Representative 3 - RC - Union
Coastal Community
Nanaimo, BC
- Full-time
As an Account Representative, under limited supervision you will provide a full range of member service with respect to all credit union services and are a primary developer of enhanced…
Added 13 mins ago
CC
Account Representative 3 - RC - Union
Coastal Community
BC · Nanaimo, BC · Courtenay, BC
- Full-time
As an Account Representative, under limited supervision you will provide a full range of member service with respect to all credit union services and are a primary developer of enhanced…
Added 13 mins ago
PN
Event Security Officer
Pacific National Exhibition
Vancouver, BC
- Other
…the Public Safety team will work under the direction of the Manager, Public Safety & Guest…
Added 13 mins ago
LD
Store Systems and Administration
London Drugs Limited
Chilliwack, BC
- $18.25 to $21.58 CAD / hour
- Other
Provide prompt and efficient customer service based on 10/10 Sales Challenge philosophy
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
Red Deer, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 13 mins ago
RB
Relationship Manager Intern, Commercial Financial Services
Royal Bank of Canada
Richmond, BC
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 13 mins ago
RB
Senior Specialist, CA Milvus Payment Processing
Royal Bank of Canada
Toronto, ON
- Full-time
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management
Added 13 mins ago
IW
Warehouse/Yard Associate
ICONIX Waterworks
Calgary, AB
- Other
Strong customer service skills and a professional attitude
Added 13 mins ago
D
Lead Cook
Dexterra
Vancouver, BC
- $20 to $26 CAD / week
- Full-time
As a Cook, reporting to the Manager, you will be responsible for the proper and timely preparation of meals including, but not limited to, food service, food safety.
Added 28 mins ago
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Recruiter
Sunbelt Modular Inc.
Burlington, ON
- Full-time
Provide outstanding customer service to candidates, hiring managers, and internal business partners
Added 28 mins ago
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Heavy Duty Technician - Fort McMurray Rotation
Wajax
Regina, SK
- Full-time
Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and…
Added 28 mins ago
AD
Process Development Engineer
Active Dynamics Group
Toronto, ON
- Full-time
…solutions for multiple systems and multiple industries. This full-service, end-to-end capabilities are paired with a collaborative, creative approach, global reach, and agile structure to…
Added 28 mins ago
IL
LIS Application Specialist
In-Common Laboratories (ICL)
Toronto, ON · North York, ON
- Full-time
Work with cutting-edge IT tools and systems that shape service delivery.
Added 28 mins ago
PH
Food Service Supervisor, Patient or Retail Food Services, C&W (Casual)
Provincial Health Services Authority
Vancouver, BC
- Part-time
Supervise Food Service Workers, Cook I, Dietary Clerks and/or Lead Hand, Food Service Workers by coordinating work assignments, maintaining staff records, evaluating employee performance,…
Added 28 mins ago
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Lead Implementation Manager
Quandri
Vancouver, BC
- Full-time
We’re looking for a customer-obsessed, systems-minded Enterprise Implementation Manager to join our growing team. You’ll be the quarterback for onboarding strategic brokerage/agency…
Added 28 mins ago
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Senior Manager, Living Plan Portal - Canada
IG Wealth Management
MB · Manitoba, Canada
- Full-time
We are looking for a Living Plan Portal specialist (Senior Manager) to join our Advanced Financial Planning team. We are open to considering candidates located in all provinces. Although…
Added 28 mins ago
IW
Coordinator, Region Office Operations (12 Months Contract) - North York, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
Administrative Support: Offering additional administrative assistance to the Manager, Region Office Operations as needed.
Added 28 mins ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
ON · Ontario, Canada
- Full-time
We are looking for a Living Plan Portal specialist (Senior Manager) to join our Advanced Financial Planning team. We are open to considering candidates located in all provinces. Although…
Added 28 mins ago
A
Operations Manager
ABB
Mississauga, ON
- Full-time
Collaborates with Customer Service, Sales & Applications to review solutions, identify risks, and implement plans to ensure profitability.
Added 28 mins ago
AC
Front Line Manager – Property Claims
Aviva Canada
AB · Edmonton, AB
- Full-time
Create an environment dedicated to exceptional customer outcomes and champion continuous improvement in service delivery.
Added 28 mins ago
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Software Implementation Specialist
CATALIS
AB · Edmonton, AB
- Full-time
Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal…
Added 28 mins ago
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Sales Manager - Heavy Equipment Mining
The Headhunters Recruitment
AB · Edmonton, AB
- Full-time
…construction industries. Known for its commitment to innovation, customer service, and operational excellence, the company has built a strong reputation as a trusted partner within the…

Customer Experience Associate

Canmore, AB, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Canmore, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong organizational skills, proficiency in MS Office, and excellent communication abilities.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Personal Banking
Commercial Banking

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