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Added 22 mins ago
W
Senior Analyst, Ancillary Revenue - 18 Month Term
WestJet
Calgary, AB
- Full-time
…Senior Analyst, Ancillary Revenue, you will be the business owner and subject matter expert for one of our ancillary revenue streams. This is more than an analytics role. You will manage a…
Added 23 mins ago
O
Business Architect, Level 3 – Product Owner & Business Transformation Lead
Orangutech
Remote, Canada
- Temporary
- Remote
Orangutech is looking for a senior Product Owner and Business Transformation Lead to support a federal marine safety modernization initiative.
Added 39 mins ago
Q
Field Enablement Manager
Quandri
Vancouver, BC
- Full-time
…specialize in either sales or CX. You'll partner closely with Product Enablement on release specific training, but the core of this job is behavioral and…
Added 54 mins ago
Product Manager Senior - Supply Chain Technology
Acuity Inc.
Brossard, QC
Serve as the Product Management owner for enterprise technology capabilities supporting the assigned supply chain domain
Added 1 hour ago
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Business Development Representative (BDR) - Industrial B2B
Glowtify
Montreal, QC
- Full-time
The ability to hold your own with a 58-year-old plant owner who has zero interest in digital marketing. SaaS jargon does not work here.
Added 1 hour ago
C
Senior Business Systems Analyst
CGI
Halifax, NS
- Full-time
Collaborate with business, development, product and QA teams throughout solution delivery.
Added 1 hour ago
CT
Product Owner
Connex Telecommunications Inc.
Toronto, ON
- $75 to $85 CAD / hour
- Contract
Product Owner - Technology & Digital Transformation
Added 1 hour ago
YG
Quality Control Coordinator
York Group
Edmonton, AB
- Full-time
Create field instructions and manage sign-offs from consultants, the owner, and the client, including utility, lighting, cable tray, crane block, and device locations, and handrail…
Added 1 hour ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
As Product Owner, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of products and services…
Added 1 hour ago
TT
Business Analyst - Capital Markets Applications
Tech Talent International
Montreal, QC
- $75,000 to $80,000 CAD / year
- Full-time
Act as Product Owner by challenging requirements, negotiating priorities, and building consensus among stakeholders.
Added 1 hour ago
C
Senior Director, Group Product Owner - Enterprise Governance, Risk & Compliance (eGRC)
CIBC
Toronto, ON
- Full-time
As Senior Director, Group Product Owner – Enterprise Governance, Risk & Compliance (eGRC), you'll shape how CIBC identifies, manages, and responds to operational risk. You will shift our…
Added 1 hour ago
C
Client Service Manager, Trade Finance Operations
CIBC
Toronto, ON
- Full-time
…ownership of all client enquires related to operating services and product fulfillment from beginning to end, ensuring that issues are addressed and responded to in a timely, professional…
Added 2 hours ago
RB
Lead Product Owner - Salesforce
Royal Bank of Canada
Toronto, ON
- Full-time
As Product Owner of the Client 360 Platform, this role will be responsible for the business needs and capabilities required in the implementation and enhancement of the new Salesforce.com…
Added 2 hours ago
Senior or Staff Software Engineer, Backend
League Inc.
Canada
As a Senior or Staff Software Engineer, Backend on our Product Engineering team, you bring deep technical expertise to the design and delivery of the foundational services and developer…
Added 2 hours ago
T
Personal Banker (Manager, Personal Financial Services) - Montreal, Viau & Lavoisier
TD
Montreal, QC
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 2 hours ago
T
Personal Banker
TD
Dauphin, MB
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 2 hours ago
T
Personal Banking Associate Trainee (Korean Language Skills an Asset)
TD
Langley (District), BC
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 2 hours ago
T
Customer Experience Associate
TD
Kamloops, BC
- Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 2 hours ago
T
Customer Experience Associate
TD
Welland, ON
- Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 2 hours ago
T
personal banking associate
TD
Erin, ON
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 2 hours ago
T
Customer Experience Associate
TD
Canmore, AB
- Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 2 hours ago
C
Mobile Financial Services Representative
CIBC
Kirkland, QC · Pointe-Claire, QC · Montreal, QC · Vaudreuil-Dorion, QC
- Full-time
…Investor’s Edge, registered products) within the scope of the agreed product mix with Costco. You’ll refer clients for non-deposit account advice and servicing conversations to the…
Added 2 hours ago
IF
Senior Data Developer
Intact FC
Montreal, QC
- Full-time
As a key member of the initial product squad, you will play a hands-on role in profiling, cleansing, migrating and integrating legacy data. You will also help embed data quality, governance…
Added 2 hours ago
B
Entrepreneur in Residence (EIR) | Contractor
Birg
Remote, Canada
- Other
- Remote
…business. You work with a small cross-functional team across product, growth, sales and engineering, test quickly with real customers, form the company, and hand it to a long-term CEO once…
Added 3 hours ago
BS
Solutions Architect
Brainhunter Systems Ltd
Toronto, ON
- Contract
Accountable for soliciting and documenting the operational requirements and obtaining sign-off from the Product Owner/Sponsor.

Customer Experience Associate

Canmore, AB, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Canmore, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong organizational skills, proficiency in MS Office, and excellent communication abilities.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Personal Banking
Commercial Banking

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