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Added 29 mins ago
ME
Retail Sales Associate (Advisor) - Whistler
Mountain Equipment Company
Whistler, BC
- $19.35 to $20.2 CAD / hour
MEC is more than a store - we're a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. As an Advisor, you'll help members plan their next…
Added 44 mins ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 1 hour ago
C
Quality Assurance Associate
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
…determined by the Alliance of Credential Evaluation Services of Canada (ACESC) such as…
Added 1 hour ago
TH
Nurse Practitioner (Casual) - M TDB Virt Care
Trillium Health Partners
ON · ON, Canada
- Part-time
Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities…
Added 1 hour ago
GC
Technician, MiningNew
Glencore Canada
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 1 hour ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Added 1 hour ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Added 3 hours ago
A
Facilities Technician
Actalent
Calgary, AB
- $25 to $30 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 3 hours ago
A
Gestionnaire De Programme / Program Manager
Actalent
Dorval, QC
- $45 to $70 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 3 hours ago
TC
Chief Engineer
The CSL Group Inc.
Montreal, QC
- Full-time
The CSL Group Inc . (“CSL”), based in Montreal, Canada is a world-class provider of complex marine solutions with a rich history dating back to 1845. We are the world’s largest owner and…
Added 3 hours ago
D
Manager, Web Product Ownership and Digital Platform Strategy
Deloitte
Toronto, ON
- Full-time
The Digital team sits within Deloitte Canada's Marketing Team and is responsible for delivering connected, data-driven digital experiences across channels. Working at the intersection of…
Added 3 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 3 hours ago
S
Senior Manager, Content & Brand (CAN/USA)
Solink
Remote, Canada
- Full-time
- Remote
…narrative and content engine that establishes Solink as the leader of our category - and to arm our Sales and Marketing teams with the content assets that drive demand. You'll own our…
Added 4 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 4 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 5 hours ago
FH
Clinical Learning and Development Specialist
Fraser Health
Surrey, BC
- Full-time
…external partners to establish Fraser Health as a provincial leader in development, implementation and evaluation of clinical learning programs. Provides leadership in the design, planning,…
Added 5 hours ago
NZ
Office Manager and Consular Adviser, Vancouver
New Zealand Trade and Enterprise
Vancouver, BC
- Full-time
…New Zealand. Our Vancouver office leads NZTE’s work across Canada and is also the New Zealand Consulate in Vancouver. The team works closely with colleagues across North America, New…
Added 5 hours ago
PH
Administrative Assistant 2
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Administrative Assistant provides confidential administrative and secretarial support to the designated Senior Leader and assists with the activities of the program/service. Triages…
Added 5 hours ago
NZ
Office Manager and Consular Adviser, Vancouver
New Zealand Trade and Enterprise
Vancouver, BC
- Full-time
…New Zealand. Our Vancouver office leads NZTE’s work across Canada and is also the New Zealand Consulate in Vancouver. The team works closely with colleagues across North America, New…
Added 5 hours ago
SI
SAP iXp Intern – Sustainability Go-To-Market
SAP IT Business Systeme
Toronto, ON
- $21 to $38 CAD / hour
- Full-time
…developing your business and AI foundations - and you take initiative to deliver results. You bring emotional intelligence and cultural awareness to your work and your…
Added 6 hours ago
D
Cloud Solutions Architect Manager
Deloitte
Ottawa, ON
- Full-time
Business Address: 100 Queen Street, Suite 1600, Ottawa, Ontario K1P 5T8, Canada
Added 6 hours ago
A
Operations Manager
ABB
Mississauga, ON
- Full-time
…expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll…
Added 6 hours ago
T
Personal Banking Associate - Ile des Soeurs (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 6 hours ago
T
Senior Manager, Engineering
TD
Toronto, ON
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 6 hours ago
V
Branch Manager - West End
Vancity
Vancouver, BC
- Full-time
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300…

Customer Experience Associate

Welland, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Oct 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Welland, Ontario, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

22 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

EA:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns using standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Banking solutions
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Retail Banking
Compliance
Code of Conduct
Operational Excellence
Client Facing

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