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Added 1 min ago
S
Director, Deployment Operations
Solink
Remote, Canada
- $156,696 to $195,870 CAD / year
- Full-time
- Remote
…operating model, from the moment a deal closes to the point a customer is live, supported and generating recurring revenue. Our Deployment function has grown in scale, complexity and…
Added 15 mins ago
R
Senior Manager, Treasury Solutions, Capital Markets
RBC
Toronto, ON
- Full-time
As the Senior Manager, Treasury Solutions, with RBC’s Treasury Solutions Capital Markets Coverage team, you will be responsible to proactively provide advice and enable clients to leverage…
Added 15 mins ago
Y
Client Onboarding Specialist - SaaS
YuJa
Toronto, ON · North York, ON
- $50,000 to $60,000 CAD / year
- Full-time
YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success, client…
Added 15 mins ago
R
Project Manager - Dealer Services Quebec
RONA
Boucherville, QC
- Full-time
We are seeking a highly organized and detail-oriented Project Manager - Retail Specialist to join our team in the affiliate retail industry. The ideal candidate will possess a strong…
Added 15 mins ago
T
Retail Floor Team Member - Hamilton (Part-Time)
Talize
Hamilton, ON
- Part-time
Who You Are – A Customer Champion With a Can-Do Spirit
Added 15 mins ago
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AI Deployment Manager, Enterprise
Gorgias
Toronto, ON
- $123,000 to $136,000 CAD / year
- Full-time
As the AI Deployment Manager, your role is to manage the entire onboarding process for your book of business, beginning to end - from sales handover through configuration, training, and…
Added 15 mins ago
SP
Sales Manager
Sirius Personnel
Montreal, QC
- $84,000 to $110,000 CAD / year
- Full-time
Profile: Our client sells payroll solutions to businesses across Quebec and is looking for a hands-on Sales Manager to manage a team of sales reps. You come from the industry, are a strong…
Added 16 mins ago
Retail Experience Lead
Fire & Flower Inc.
Guelph, ON
…supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean…
Added 16 mins ago
E-Commerce Specialist
Trudell Medical Group
London, ON
…BigCommerce, or equivalent. You have proficiency in GA4, Google Tag Manager, and Google Search Console as well as basic SEO knowledge (on-page optimization, keyword research, internal…
Added 16 mins ago
TI
Retail Floor Team Member - Hamilton (Part-Time)
Talize Inc / Recycling Rewards
Hamilton, ON
- Part-time
Who You Are – A Customer Champion With a Can-Do Spirit
Added 31 mins ago
Q
Field Enablement Manager
Quandri
Vancouver, BC
- Full-time
Build role specific onboarding and ongoing training curriculum for AE, BDR, IM, CSM, and Support from the ground up, working with each team's manager to define what good looks like
Added 45 mins ago
M
General Manager - Edmonton South MEC
MEC
AB · Edmonton, AB
- $89,500 to $112,200 CAD / year
- Full-time
5+ years of senior retail leadership experience (e.g., General Manager or equivalent) in a complex, customer-facing environment
Added 45 mins ago
ND
Deskside Technician - FTR - Vancouver
NTT DATA North America
Vancouver, BC
- Full-time
Alerts Manager to current or potential problems with systems, applications, or customer service requirements.
Added 45 mins ago
KL
Human Resources Generalist
KTI Limited
Aurora, ON
- $60,000 to $70,000 CAD / year
- Contract
Prepare employment offers and complete onboarding
Added 46 mins ago
Assistant General Manager
Five Guys
Ottawa, ON · Nepean, ON
Deploy consistent customer practices that focus on food, service and atmosphere.
Added 46 mins ago
Assistant General Manager
Five Guys
Ottawa, ON · Stittsville, ON
Deploy consistent customer practices that focus on food, service and atmosphere.
Added 46 mins ago
Senior Regional Insurance Manager, HFA - SMA, Ottawa (English/French)
Scotiabank
Ottawa, ON
The Senior Regional Insurance Manager, Creditor Distribution contributes to the overall success of Creditor Insurance distribution within an assigned region. This role is responsible for…
Added 46 mins ago
TI
Sales Manager
Thorens Inc.
Marieville, QC
- Full-time
…leveraging its technical expertise, product quality, and long-term customer relationships across Canada and the United…
Added 1 hour ago
Software Development Manager, AWS Transactional Services
Amazon
Toronto, ON
Distributed systems such as Kinesis, S3, and DynamoDB need to durably and correctly commit customer writes at high scale and with high availability. For this, many such systems use Journal.…
Added 1 hour ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Full-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 1 hour ago
TC
Restaurant Management | Leadership Roles
The Canadian Brewhouse
Kitchener, ON
- Full-time
…strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do…
Added 1 hour ago
Produce Overnight - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
A day in the life of a Produce Clerk: As a customer yourself, you know how important it is to find exactly the produce you are looking for. Maintaining a well-stocked department so that the…
Added 1 hour ago
IT Support Technician
R W Tomlinson
Ottawa, ON
Complete account and access tasks such as onboarding and offboarding, password and MFA resets, and group or license changes in Microsoft Entra ID, following approved procedures.
Added 1 hour ago
TC
Restaurant Management | Leadership Roles
The Canadian Brewhouse
Kitchener, ON
- $80,000 to $100,000 CAD / year
- Full-time
…strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do…
Added 1 hour ago
BM
Key Holder - Mississauga, ON
Brand Momentum
Mississauga, ON
- $18.7 to $19.1 CAD / hour
- Full-time
…experience. If you're a strong leader with a love for chocolate and customer service, we’d love to meet…

Customer Experience Associate

Kamloops, BC, Canada

$22.00 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 18, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Kamloops, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Client Relations
Operational Excellence
Code of Conduct
Ethics
Administration
Time Management
Communication Skills

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