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Added 6 mins ago
Prepared Foods - Clerk Department Second Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
…Deli/A La Carte Department and staff in the absence of the Manager. Actively contribute to an environment of employee and customer…
Added 6 mins ago
EH
Supervisor, Adoptions
Edmonton Humane Society
Edmonton, AB
- $55,428 to $69,310.5 CAD / year
- Full-time
Reporting to the Manager of Customer Experience, the Adoptions Supervisor oversees daily adoption operations to ensure successful matches and provides education to adopters regarding animal…
Added 20 mins ago
T
Senior Personal Banker Trainee – Home Borrowing - Korean, Mandarin or Cantonese Language Skills an Asset
TD
Surrey, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 20 mins ago
SM
Assistant Sales Manager
Steve Marshall Group
Surrey, BC
- $90,000 to $120,000 CAD / year
…automotive organization that values teamwork, accountability, customer service, and the development of its people. The Assistant Sales Manager will work closely with the Sales Manager and…
Added 20 mins ago
Senior Manager, Banking Execution Capital Markets, International Banking - GBM
Scotiabank
Toronto, ON
The Senior Manager will become the primary service contact for the onboarding, credit execution and maintenance of these IB GBM relationships for the assigned portfolio.
Added 35 mins ago
SI
Human Resources Assistant
Skyjack Inc.
Guelph, ON
- Full-time
Reporting to the HR Manager you will assist the facility HR team in an entry level position supporting all areas of Human Resources including employee relations, staffing, recruitment,…
Added 48 mins ago
D
Administration and Commissary Coordinator - Remote Camp
Dexterra
Edmonton, AB
- Up to $23 CAD / hour
- Full-time
Reports to: Lodge Manager/ Operations Managers
Added 49 mins ago
CB
Manager, Merchandising (underwear)
Centric Brands
SK
- Full-time
Provide onboarding training for new vendors, ensuring they understand necessary guidelines and procedures.
Added 1 hour ago
SC
Produce - Part Time Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
London, ON
- Part-time
A day in the life of a Produce Clerk: As a customer yourself, you know how important it is to find exactly the produce you are looking for. Maintaining a well-stocked department so that the…
Added 1 hour ago
SC
Produce - Full Time Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
London, ON
- Full-time
A day in the life of a Produce Clerk: As a customer yourself, you know how important it is to find exactly the produce you are looking for. Maintaining a well-stocked department so that the…
Added 1 hour ago
T
Personal Banking Associate - Monkland (18.75 hours)
TD
Montreal, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Personal Banking Associate - Saint-Hyacinthe (Full Time)
TD
Saint-Hyacinthe, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Personal Banking Associate
TD
Brockville, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Customer Experience Associate - Fixed Term Contract
TD
Calgary, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
FP Client Service Associate
TD
Toronto, ON · Calgary, AB
- Full-time
Added 1 hour ago
T
Personal Banker
TD
Toronto, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
A
Customer Success Manager (AMER)
ApprovalMax
Toronto, ON
- Full-time
ApprovalMax is on the lookout for a motivated Customer Success Manager to join its dedicated Toronto team. In this role, you will act as a trusted advisor to our customers, helping them…
Added 1 hour ago
TC
Human Resources Generalist
TNG Community Services
Toronto, ON
- Full-time
GENERAL DESCRIPTION: The HR Generalist reports to the Senior Manager HR and provides support to general department functions. This is a dynamic role whereby the incumbent is responsible for…
Added 1 hour ago
PI
Business Assistant
Pivotal Integrated HR Solutions
Guelph, ON · Greater Guelph Metropolitan Area
- $25 to $28 CAD / hour
- Full-time
Manage and track company expenses, vendor bills and customer receipts. Responsible for bi-weekly bank payment application, review and submit payment requests accurately following company…
Added 1 hour ago
GF
Fit4Less Manager - Halifax Clayton Park - Term Position
GoodLife Fitness
Halifax, NS
- Full-time
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Added 1 hour ago
GF
Fit4Less Manager - Toronto Castlefield
GoodLife Fitness
Toronto, ON
- Full-time
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Added 1 hour ago
GF
Fit4Less Region Manager - Halifax Regional Municipality (HRM) Based
GoodLife Fitness
Bedford, NS
- Full-time
The Region Manager leads a team of managers and clubs to run financially healthy clubs focused on clean, friendly and automated experiences for both members and associates. The Region…
Added 1 hour ago
BS
Spécialiste principal(e) – Fidélisation et CRM/Senior Loyalty & CRM Specialist
Browns Shoes
Montreal, QC
- Full-time
Added 1 hour ago
B
Customer Success Manager
BlueCat
Canada
- Full-time
As a Pooled Customer Success Manager, you serve a shared portfolio of customers alongside your teammates rather than owning a named list of your own. Any customer in the pool may be yours…
Added 1 hour ago
ME
General Manager, Vancouver Flagship
Mountain Equipment Company
Vancouver, BC
- $110,000 to $145,000 CAD / year
As General Manager, Vancouver Flagship, you will lead the overall performance, culture, and evolution of this highly visible location. You will set a clear direction for the store, build…

Customer Experience Associate

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Customer Experience
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Outlook
Excel
Word
Client Relations
Operational Excellence
Compliance
Code of Conduct
Retail Banking

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