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Added 1 min ago
HS
Warehouse Associate
Hercules SLR
NS · Dartmouth, NS
- Full-time
Ensure customer orders and branch transfers are accurate, securely packaged, and ready for shipment.
Added 45 mins ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
…The primary objective of this role is to support the Project Manager in delivering high-quality project results as efficiently as possible. May be requested to lead and manage smaller…
Added 1 hour ago
A
Personal Banking Officer
Altis
Toronto, ON
- $53,000 to $67,000 CAD / year
- Full-time
You’ll work closely with members, branch colleagues and internal partners to grow relationships and identify new opportunities. This is an excellent fit for someone who enjoys proactive…
Added 1 hour ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
DW
Regional Sales Manager
Durabuilt Windows & Doors
Winnipeg, MB
- Full-time
…and strategic sales leader to take the helm of our Winnipeg branch. As the Branch Sales Leader, you will oversee day-to-day operations and lead a dedicated team of 8–10 direct reports. You…
Added 2 hours ago
CC
Operations Manager (Flooring, Construction)
CentiMark Corporation
ON · Ontario, Canada
- Full-time
…2020! QuestMark is hiring an industry-experienced Operations Manager to supervise, coordinate and ensure the timely installation and completion of flooring projects. This position will also…
Added 2 hours ago
SM
Sales Manager
Swish Maintenance Limited
Delta, BC
- Full-time
The Sales Manager is responsible for leading the branch’s sales and customer service functions, driving revenue growth across new and existing accounts, and executing the company’s…
Added 2 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
FB
Branch Manager
Fairstone Bank
Cranbrook, BC
- Full-time
Join Fairstone as a Branch manager for our Cranbrook, British Columbia branch and be part of our talented and growing team!
Added 3 hours ago
BI
Licensed Insurance Advisor
BMO Insurance
ON · Ontario, Canada
- Full-time
Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.
Added 3 hours ago
BI
Licensed Insurance Advisor
BMO Insurance
BC · British Columbia, Canada
- Full-time
Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.
Added 3 hours ago
BI
Licensed Insurance Advisor
BMO Insurance
AB · Alberta, Canada
- Full-time
Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.
Added 3 hours ago
TL
Branch Sales Manager
TruGreen LawnCare
Barrie, ON
- Full-time
Assists manager – lawncare branch – in developing annual budget and reforecast.
Added 3 hours ago
Director, Child Intervention
Government of Alberta
Bonnyville, AB
Classification: Senior Manager Zone 2 / (M42Z2)
Added 3 hours ago
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Universal Financial Associate - Blackfalds
Servus Credit Union
Blackfalds, AB
- Full-time
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal Financial…
Added 3 hours ago
CC
Account Representative 3 - RC - Union
Coastal Community
Nanaimo, BC
- Full-time
Resolves member concerns/issues and refers to the Branch Manager or Assistant Manager for issues above their level of authority.
Added 3 hours ago
CC
Account Representative 3 - RC - Union
Coastal Community
BC · Nanaimo, BC · Courtenay, BC
- Full-time
Resolves member concerns/issues and refers to the Branch Manager or Assistant Manager for issues above their level of authority.
Added 3 hours ago
IW
Warehouse/Yard Associate
ICONIX Waterworks
Calgary, AB
- Other
We are looking for a dependable, hands-on Warehouse/Yard Associate to join our Calgary branch!
Added 3 hours ago
W
Heavy Duty Technician - Fort McMurray Rotation
Wajax
Regina, SK
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added 4 hours ago
T
Personal Banking Associate - Ile des Soeurs (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
Added 4 hours ago
T
Professional Wealth Branch Manager
TD
Burlington, ON
- Full-time
Registered with CIRO as a Registered Representative and Supervisor, including but not limited to Option & Derivatives Supervisor, Portfolio Manager
Added 4 hours ago
T
Assistant Branch Manager Trainee
TD
AB
- Full-time
As an Assistant Branch Manager, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development objectives.
Added 4 hours ago
CO
Administrative Assistant I (ID: 56182)
City of Edmonton
Edmonton, AB
- Full-time
…and oversee workflows for the Building Great Neighbourhoods Branch. Reporting to the Branch Manager and working closely with the Strategic Coordinator, you will supervise three…
Added 4 hours ago
Senior LCE Underwriter
First West
Langley (District), BC · Langley, BC
Broker/Branch Relations: Maintains and strengthens relationships with brokers and branches, communicates underwriting guidelines and policies, and seeks opportunities to develop new…

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional customer experience.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Code of Conduct
Ethics
Retail Banking

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