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Added 1 min ago
AS
IT Business Analyst
AgileGrid Solutions
Canada
- Full-time
Reporting directly to the Manager of Business Analysis, this role is pivotal in bridging the gap between business needs and technological solutions within Sanimax. As a Business Analyst,…
Added 1 min ago
RH
Finance ERP Consultant
Robert Half
Toronto, ON · North York, ON
- Contract
Partner with Finance, IT, and business stakeholders to ensure successful implementation and adoption.
Added 1 min ago
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(HRIS) Human Resources Information System Analyst
Vertage
Montreal, QC
- Contract
…HR Analytics & Insights team. This role will serve as a key partner between HR, IT, and business stakeholders, supporting, maintaining, and enhancing the organization's HR technology…
Added 1 min ago
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VP, Strategy and Operations
RELX
Toronto, ON
- Full-time
…domain. The role would suit an individual from a technology, finance, consulting or information services background. This role provides significant exposure to and opportunities to…
Added 1 min ago
BT
Co-op Student, Assurance & Advisory
Baker Tilly Canada
Dartmouth, NS
- Full-time
Working towards or completion of a bachelor’s degree in commerce or business administration (Accounting/Finance major)
Added 16 mins ago
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Director of Finance And Operations
BoomerangFX
Mississauga, ON
- $120,000 to $130,000 CAD / year
- Full-time
As Director of Finance & Operations, you will work closely with the CEO and leadership team to shape strategic plans, strengthen financial oversight, and improve performance across the…
Added 31 mins ago
TC
.NET Full stack Developer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 31 mins ago
Assistant Manager, Settlements & Clearing
Scotiabank
Toronto, ON
Postgraduate Degree in Finance, Business Analysis & Marketing
Added 31 mins ago
Wealth Advisor - Halifax
Scotiabank
Halifax, NS
…initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal…
Added 31 mins ago
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Dynamics 365 Business Central Operations Manager
BDO
Hamilton, ON · Toronto, ON · Ottawa, ON · Vancouver, BC
- Full-time
BDO Canada is seeking a Dynamics 365 Business Central Operations Manager to join our fast-paced and growing Solution Operations practice, with the ability to work from anywhere in Canada.…
Added 47 mins ago
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Analyste financier (ère)
Alcoa
Baie-Comeau, QC · CA BCQ Baie-Comeau, QC
- Full-time
Minimum de cinq (5) années d’expérience dans un rôle en comptabilité ou en finance, idéalement dans un contexte manufacturier ou industriel.
Added 47 mins ago
LC
Senior Analytics Engineer
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
…financial performance, GTM activities, and product insights. You'll partner with stakeholders across Finance, Revenue Ops, Marketing, and Product to deliver the analytics foundation the…
Added 47 mins ago
LC
Senior Analytics Engineer
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
…financial performance, GTM activities, and product insights. You'll partner with stakeholders across Finance, Revenue Ops, Marketing, and Product to deliver the analytics foundation the…
Added 47 mins ago
OT
Senior Manager, Contracts
Open Text Corporation
Waterloo, ON
- Other
…organization. This role partners closely with Renewals, Sales, Legal, Finance, Support Services, and executive stakeholders to support complex License, Support, SaaS, Partner, and OEM…
Added 1 hour ago
SP
Accounting Manager
Stefanizzi Professional Corporation
Sault Ste. Marie, ON
- Full-time
…providing practical advice across accounting, assurance, taxation, business advisory, and financial…
Added 1 hour ago
TC
SAP Callidus Consultant (ICM)
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Collaborate with business stakeholders, sales operations, finance, and IT teams to ensure accurate commission processing.
Added 1 hour ago
T
Personal Banking Associate
TD
Belleville, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Personal Banking Associate
TD
Toronto, ON
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Segment Risk Specialist – Technology and Cyber Risk Management (ATH 5304)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
PA
Portfolio Manager
Purpose Advisor Solutions
Canada
- Full-time
Every portfolio decision made for a partner firm either deepens their trust in Purpose or costs the next decade of that relationship. We're hiring the Portfolio Manager who owns that…
Added 1 hour ago
T
Head of Direct Sales (North America & EMEA- remote work)
TuxCare
Remote, Canada
- Full-time
- Remote
Partner with Marketing, Revenue Operations, Product, and Finance to improve go-to-market execution and resolve customer needs.
Added 2 hours ago
SH
Sr Financial Analyst - Strategy & Portfolio Management
Siemens Healthineers
Ottawa, ON
- Full-time
…effectiveness of planning, analysis and reporting activities within the business area. As part of a team, and through best in class, data-driven analytics, this role will partner and/or…
Added 2 hours ago
D
Delivery Lead
Delpath
Toronto, ON
- Contract
Possibility of extension: Yes, based on performance and business needs
Added 2 hours ago
WN
Manager, Guidewire
WCB Nova Scotia
Dartmouth, NS
- Full-time
Partner with Product Owners and business stakeholders to translate complex operational needs into practical technology outcomes.
Added 3 hours ago
NB
Executive Assistant
National Bank of Canada
Toronto, ON
- Full-time
A career as an Executive Assistant within the Specialized Groups team at National Bank means acting as a key partner to a Vice President and their teams. In this role, you can make a…

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional customer experience.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Code of Conduct
Ethics
Retail Banking

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