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Added 8 mins ago
P
Store Manager- Royalmount
Pandora
Mont-Royal, QC
- Full-time
You can demonstrate you’re a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
Added 8 mins ago
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Store Manager- Metrotown
Pandora
Burnaby, BC
- Full-time
You can demonstrate you’re a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
Added 8 mins ago
Senior Financial Accountant
EY
Toronto, ON
The Partnership Operations Group is dedicated to supporting EY Canada leaders across both the partner talent and financial life cycles. As a team of problem solvers, we are committed to…
Added 23 mins ago
R
Architecte de données / Data Architect
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 1 hour ago
RM
Human Resources/Labour Relations Consultant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…The HR/LR Consultant will exercise independent judgment and initiative in determining and recommending courses of actions when dealing with a full range of employee and labour relations…
Added 1 hour ago
T
Personal Banking Associate
TD
Belleville, ON
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 1 hour ago
T
Personal Banking Associate
TD
Toronto, ON
- Part-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 2 hours ago
E
Regional Director – Quebec & Eastern Ontario / Directeur Régional – Québec et Est de l'Ontario
Everguard
Ottawa, ON
- Full-time
…are proud to employ a diverse team of professionals across Canada who are focused on delivering high-quality products, solutions, and services to our clients. Every day our team members…
Added 4 hours ago
CE
Intermediate/Senior Environmental Specialist
Canadian Energy Insight Inc.
Calgary, AB
- Internship
Summit, An Earth Services Company has become the industry leader in the environmental services sector with operations in Canada, the United States, and Australia. Our company focuses on…
Added 5 hours ago
E
Senior Financial Accountant
EY
Toronto, ON
- Full-time
The Partnership Operations Group is dedicated to supporting EY Canada leaders across both the partner talent and financial life cycles. As a team of problem solvers, we are committed to…
Added 7 hours ago
CG
Technicien(ne) post-production / Post-Production Technician
Canopy Growth Corporation
Pointe-Claire, QC
- Full-time
Rejoignez notre équipe dynamique chez MTLC, une entreprise leader dans l'industrie du cannabis avec des filiales incluant MTL Cannabis, Abba Medix et Canada House Clinics.
Added 7 hours ago
CG
Jardinier(ère) - Gardener
Canopy Growth Corporation
Pointe-Claire, QC
- Full-time
Rejoignez notre équipe dynamique chez MTLC, une entreprise leader dans l'industrie du cannabis avec des filiales incluant MTL Cannabis, Abba Medix et Canada House Clinics. Nous sommes…
Added 7 hours ago
SC
SAP iXp Intern – Sustainability Go-To-Market
SAP Careers
Toronto, ON
- $21 to $38 CAD / hour
- Full-time
…developing your business and AI foundations - and you take initiative to deliver results. You bring emotional intelligence and cultural awareness to your work and your…
Added 7 hours ago
CC
Sales Associate
CONMED Corporation
AB · Edmonton, AB
- Full-time
We are a leader in Orthopedics, General Surgery, Gynecology, Gastroenterology, Pulmonology, and Anesthesiology and our employees enjoy challenging and diverse job opportunities across these…
Added 7 hours ago
CC
Sales Associate
CONMED Corporation
Calgary, AB
- Full-time
We are a leader in Orthopedics, General Surgery, Gynecology, Gastroenterology, Pulmonology, and Anesthesiology and our employees enjoy challenging and diverse job opportunities across these…
Added 8 hours ago
S
Equipment Operator – Pipeline/Facility Abandonment and Pipeline Repairs
SUMMIT
Brooks, AB
- Full-time
Summit Decommissioning Services, a division of Summit, An Earth Services Company is an innovative industry leader in the abandonment and decommissioning services sector in Western Canada…
Added 9 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 9 hours ago
BC
Project Coordinator, Lean Construction - Corporate
Bird Construction
AB · Edmonton
- Full-time
As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects…
Added 9 hours ago
ME
Retail Sales Associate (Advisor) - Whistler
Mountain Equipment Company
Whistler, BC
- $19.35 to $20.2 CAD / hour
MEC is more than a store - we're a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. As an Advisor, you'll help members plan their next…
Added 10 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and…
Added 10 hours ago
C
Quality Assurance Associate
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
…determined by the Alliance of Credential Evaluation Services of Canada (ACESC) such as…
Added 10 hours ago
TH
Nurse Practitioner (Casual) - M TDB Virt Care
Trillium Health Partners
ON · ON, Canada
- Part-time
Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities…
Added 11 hours ago
GC
Technician, MiningNew
Glencore Canada
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 11 hours ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Added 11 hours ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional customer experience.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Code of Conduct
Ethics
Retail Banking

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