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Added 20 mins ago
A
Outside Field Sales Representative (Small Business Solutions) – Whitby Territory
ADP
Mississauga, ON
- $71,600 to $121,600 CAD / year
- Full-time
Prospect, engage, and close deals using a consultative B2B sales approach, working with business owners and HR, payroll, and finance decision makers.
Added 20 mins ago
A
Inside Sales Representative-Small Business Solutions (Hybrid)
ADP
Mississauga, ON
- $63,500 to $113,500 CAD / year
- Full-time
Prospect, engage, and convert decision‑makers (small business owners, HR, payroll, and finance leaders) using a consultative B2B sales approach to build and grow a book of business.
Added 20 mins ago
A
Outside Field Sales Representative (Small Business Solutions)
ADP
Burnaby, BC
- $71,600 to $121,600 CAD / year
- Full-time
Prospect, engage, and close deals using a consultative B2B sales approach, working with business owners and HR, payroll, and finance decision makers.
Added 20 mins ago
A
Banking Relationship Sales Representative (Small Business Solutions)
ADP
Burnaby, BC
- $71,600 to $121,600 CAD / year
- Full-time
Prospect, engage, and close deals using a consultative B2B sales approach, working with business owners and HR, payroll, and finance decision makers.
Added 50 mins ago
OM
Chef de projet et opérations client
Omnicom Media
Montreal, QC
- Full-time
Des connaissances en administration et finance (suivi financier, réconciliation, etc.) ;
Added 50 mins ago
SG
office manager
S&R Group
Brampton, ON
- Full-time
Added 1 hour ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking an experienced and highly motivated HR Manager to join our Human Resources team. This is an exciting opportunity for a practical, hands-on HR professional…
Added 1 hour ago
CO
Job ID #32266: Manager, Vacant Unit Tax & General Revenue
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director, Revenue Services, the Manager, Vacant Unit Tax & General Revenue provides strategic and operational leadership for the City’s Vacant Unit Tax Program, other…
Added 1 hour ago
CO
Job ID #32259: Tax Registration Officer
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…issues forward to Tax Billings & Collections Administrator, Manager and/or…
Added 1 hour ago
NB
Branch Administrator
National Bank of Canada
Oakville, ON
- Full-time
Provide administrative support to the Regional Manager on a variety of tasks
Added 2 hours ago
RP
Manager, Medical Affairs Operations, Canada
Regeneron Pharmaceuticals
Toronto, ON
- Full-time
…medicines for people with serious diseases. We are seeking a Manager, Medical Affairs Operations, Canada to join our Medical Affairs team, supporting our Canadian organization in a hybrid…
Added 3 hours ago
TH
Administrative Co-Ordinator - Haematology/Oncology
The Hospital for Sick Children
Toronto, ON
- Full-time
…Clinician Educators and Clinician Administrators in the areas of administration, academic, clinical, research, finance, and sectional/divisional activities in the Division of…
Added 3 hours ago
R&
Quebec - Commercial Banker / Relationship Manager
Robertson & Company Ltd.
Quebec, QC
- Full-time
Baccalauréat en commerce, en administration des affaires ou dans une discipline connexe
Added 3 hours ago
QR
Responsable des succursales / Branch Manager Canada Quiz Room & Bomb Squad Canada
Quiz Room
Montreal, QC
- Full-time
Administrative Oversight: Handle operational administration outside HR and Finance scope (landlord relations, insurance, banking, etc.).
Added 4 hours ago
TO
Manager of Financial Planning & Reporting/Deputy Treasurer
Town of Niagara-on-the-Lake
Niagara-on-the-Lake, ON
- Full-time
The Manager of Financial Planning & Reporting/Deputy Treasurer, under the direction of the Associate Director of Finance/Treasurer, manages the delivery of the Town's Budgeting & Financial…
Added 5 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 6 hours ago
PL
Administrative Assistant
Pomeroy Lodging
Calgary, AB
- Full-time
…comprehensive administrative assistance to the Areas Operations Manager/General Manager. This includes handling a variety of tasks related to organization and communication, requiring…
Added 7 hours ago
PC
Senior Account Manager
Provincial Credit Union
O'Leary, PE
- Full-time
A Bachelor’s Degree in Business Administration or a College Diploma focused on Business/Commerce, Finance, Accounting, or a related field, or an equivalent combination of education and…
Added 7 hours ago
AG
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Toronto, ON
- Full-time
…this application. (University graduate with a preference in Finance, Accounting, Business Administration or…
Added 7 hours ago
AG
Coordonnateur de projet
Adelphi Group
Montreal, QC
- Full-time
Des connaissances en administration et finance (suivi financier, réconciliation, etc.) ;
Added 7 hours ago
AG
Senior Media Planner
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of media buys.
Added 7 hours ago
AG
Senior Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of media buys.
Added 7 hours ago
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Supervisor, Communications Designer
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of media buys.
Added 7 hours ago
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Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of the media plan.
Added 7 hours ago
AG
Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Oversee the administration and maintenance of the media plan.

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional customer experience.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Code of Conduct
Ethics
Retail Banking

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