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Added 1 min ago
NI
Buyer Junior
NORSAT INTERNATIONAL INC
Aurora, ON
- $45,000 to $60,000 CAD / year
- Full-time
Support supplier qualification, development, alternate sourcing, and dual-sourcing initiatives as required.
Added 1 min ago
SS
Director of Wellness
Sienna Senior Living
Uxbridge, ON
- Full-time
Reporting to the General Manager, the Director of Wellness will lead a clinical team to provide care support and services.
Added 1 min ago
ME
Professional Delivery Driver
MCDOUGALL ENERGY INC
St. Marys, ON
- Full-time
We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both…
Added 1 min ago
KP
Autism Support Assistant - CUPE P/D
Kerry's Place Autism Services
Orangeville, ON
- $20.59 to $24.95 CAD / hour
- Part-time
- Temporary
Are you looking for a meaningful career full of lifelong learning and everyday adventures?
Added 1 min ago
KP
Autism Support Assistant - SEIU (Supported Living)
Kerry's Place Autism Services
Toronto, ON
- $23.03 to $25.21 CAD / hour
- Part-time
Are you looking for a meaningful career full of lifelong learning and everyday adventures?
Added 1 min ago
Senior Machine Learning Engineer, Recommendations
Lyft
Toronto, ON
We are seeking a Senior Machine Learning Engineer to join the Rider Applied AI team and lead the design, development, and deployment of state-of-the-art machine learning and artificial…
Added 1 min ago
P
Store Manager- Royalmount
Pandora
Mont-Royal, QC
- Full-time
We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition…
Added 1 min ago
P
Store Manager- Metrotown
Pandora
Burnaby, BC
- Full-time
We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition…
Added 1 min ago
International Tax Advisory Services - Manager or Senior Manager - Pillar Two
EY
Montreal, QC · Quebec, QC
EY is looking for professionals with a transformative mindset to join our fast-growing Pillar Two Tax team as a Manager or Senior Manager. This role will give you the opportunity to work on…
Added 1 min ago
Manager, Financial Accounting & Operations (CPA)
EY
Toronto, ON
The Finance and Operations Manager is responsible for the day-to-day functions of the Team. The role reports to the Director of Partnership Operations and supervises three colleagues. In…
Added 1 min ago
Senior Project Manager
Konrad
Toronto, ON
Konrad is looking for a Senior Project Manager to join our Digital Delivery team. You'll lead cross-functional teams through medium and large-scale digital and AI projects, ensuring…
Added 1 min ago
Delivery Manager
Konrad
Toronto, ON
Konrad is looking for an experienced Delivery Manager to drive the seamless execution and delivery of our digital and AI solutions. You've successfully managed cross-functional project…
Added 1 min ago
Senior Finance Manager - Customer Finance
CONA Services
Toronto, ON
We are recruiting a Senior Finance Manager to join our Customer Finance team. This role will serve as the strategic finance lead for a portfolio of major retail customers, partnering…
Added 1 min ago
B
Senior Relationship Manager
BMO
Vancouver, BC
- Full-time
Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation…
Added 1 min ago
Customs Solutions, Technology Service Manager
Livingston International
Toronto, ON
Contribute to the development of user guides, tip sheets, webinars, and video demos.
Added 1 min ago
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SENIOR COMMERCIAL ACCOUNT MANAGER - Mississauga
BDC
Mississauga, ON · Meadowvale
- Full-time
Opportunities for learning, training and development, and much more...
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Talent Acquisition Specialist Bilingual 1
Lactalis
Toronto, ON
…recommendations and terms of employment in conjunction with hiring manager and human resources manager in accordance with Lactalis Canada’s requirements and presenting offer of employment…
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Procurement Project Manager
Alstom
Toronto, ON
Benefit from our investment in your development, through award-winning learning programs.
Added 16 mins ago
T
Director, Education Design & Intelligence
TVO
Toronto, ON
- Full-time
Reporting to the Vice President, Education, the Director, Education Design & Intelligence leads TVO’s Learning Experience Design and Production functions, with direct accountability for the…
Added 16 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Orillia, ON
- $45,000 to $49,900 CAD / year
- Part-time
Continued individual learning and development to align with Meridian core competencies and values while delivering on action plans aligned with Employee Engagement results.
Added 16 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Vineland, ON
- $45,000 to $49,900 CAD / year
- Part-time
Continued individual learning and development to align with Meridian core competencies and values while delivering on action plans aligned with Employee Engagement results.
Added 16 mins ago
FC
Mechanical Administration
First Canadian Financial Group
Sherwood Park, AB
- Full-time
We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that…
Added 16 mins ago
23028 - HMP Winchester - Neurodiversity Support Manager
Ministry of Justice UK
Windsor, ON
…pathways throughout their sentence. The Neurodiversity Support Manager (NSM) will liaise with the Head of Education Skills and Work (HoESW), Learning and Skills Manager (LSM), Industry…
Added 16 mins ago
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Sales Consultant II
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Thunder Bay, ON · Sysco Thunder Bay
- Full-time
Utilizes PMT & Deal Manager to support territory and market share growth
Added 16 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Yonge St, Toronto, ON
- $19 to $21 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional customer experience.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Code of Conduct
Ethics
Retail Banking

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