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Added 5 mins ago
BT
National Account Manager
Bumper To Bumper Auto Parts
Brampton, ON
- Full-time
Ownership – Builds and grows our business with an owner's mindset. Digs in to understand the factors that can drive our success, meets problems head on and fixes them. Sees change as an…
Added 5 mins ago
T
Personal Banking Associate
TD
Belleville, ON
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 5 mins ago
T
Personal Banking Associate
TD
Toronto, ON
- Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 20 mins ago
D
Product Owner, Financial Crimes
Desjardins
Montreal, QC · Levis, QC
- Full-time
As Product Owner, Financial Crimes, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of…
Added 50 mins ago
D
Product Owner, Financial Crimes
Desjardins
Montréal-Ouest, QC
- Full-time
As Product Owner, Financial Crimes, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of…
Added 4 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
…opening after completing a full design-build project with an owner is…
Added 5 hours ago
CC
Sales Associate
CONMED Corporation
AB · Edmonton, AB
- Full-time
…the business, and advance in their careers as our company and product portfolio…
Added 5 hours ago
CC
Sales Associate
CONMED Corporation
Calgary, AB
- Full-time
…the business, and advance in their careers as our company and product portfolio…
Added 7 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 7 hours ago
SH
Sous Chef – Gerni's Farmhouse
Sparkling Hill Resort
Vernon, BC
- $50,000 to $60,000 CAD / year
- Full-time
Named after Sparkling Hill Resort’s owner, Mr. Gernot Langes-Swarovski, Gerni’s Farmhouse celebrates the flavours and traditions of Austria and Bavaria in a warm and welcoming setting.…
Added 8 hours ago
TT
Senior Creative Director / Directeur(trice) principal(e) de la création
Transformer Table
Montreal, QC
- Full-time
…it, from our website and social channels to paid campaigns, product launches, retail spaces and roadshow events. You will lead our in-house creative team of designers, photo/video content…
Added 8 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 8 hours ago
TI
Digital Marketing & Automation Manager - Bravo Insurance Services Ltd.
The InsureBC Group
Vancouver, BC
- Full-time
Own the digital marketing budget: forecast spend,allocate across channels, and report on return by channel and by product line
Added 9 hours ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Osoyoos, BC
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 9 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Oakville, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 9 hours ago
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Cashier, Hourly Union Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 hours ago
C
Analyste Produit
CGI
Montreal, QC
- Full-time
Potential backgrounds could include: Product Analyst / Product Owner, Business Systems Analyst, Technical Business Analyst, Application Analyst, Functional Analyst, Business Analyst with…
Added 10 hours ago
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Chargé(e) de Compte
CGI
Montreal, QC
- Full-time
Manage the client presentation process by coordinating meetings with Product Specialists and ensuring follow-up throughout the entire sales cycle.
Added 10 hours ago
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Software Architect - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
…systems within the railway signaling domain. As the technical owner of one or more functional areas, the Software Architect is responsible for defining software architecture, specifying and…
Added 11 hours ago
EC
Quality Coordinator
Eaton Corporation
Milton, ON
- Full-time
Process owner for Iso 9001:2015 internal and external audits and carrying activities related to auditing.
Added 11 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Added 11 hours ago
CS
Shift Supervisor
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Winnipeg, MB
- Part-time
…deserves a team. As North America's largest private sector owner and operator off recreational sports complexes, Canlan Sports brings that belief to life across 15 multi-sport complexes and…
Added 11 hours ago
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Responsable Agile (Scrum Master)
Jobgether
Canada
- Full-time
You’ll work closely with Product Owners, technical leaders, developers, and business stakeholders to align priorities and delivery objectives.
Added 11 hours ago
EI
Sr Manager, Product Owner
Economical Insurance
Waterloo, ON
- Full-time
Collaborate with technology and delivery teams to translate business needs into effective solutions and product enhancements.
Added 11 hours ago
Product Manager
Aylo Careers
Montreal, QC
3-5 years of experience in a similar Product Management or Product Owner role

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional customer experience.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Code of Conduct
Ethics
Retail Banking

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