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Added 28 mins ago
FH
Business Support Assistant
Fraser Health Authority
Surrey, BC
- $25.26 to $33.15 CAD / hour
- Full-time
…identifies attendance issues and sets up meeting for Director/Manager and/or front line supervisor to review concerns with…
Added 29 mins ago
Merchandiser
CONA Services
Carleton Place, ON
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 29 mins ago
Merchandiser
CONA Services
Carleton Place, ON
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 44 mins ago
'
Supervisor Production Coaldale
''
Coaldale, AB
- Full-time
Communicate closely with their Shift Manager to ensure completion of production requirements and that finished product meets quality standards and meets customer specifications.
Added 58 mins ago
CC
Driver Merchandiser
Coca-Cola Canada Bottling Limited
Stellarton, NS
- Full-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…
Added 1 hour ago
NC
Pump Technician
Nikkiso Clean Energy & Industrial Gases
Red Deer, AB
- Full-time
…performs disassembly, analysis, troubleshooting, and rebuilding of customer pumps. The Pump Technician must be highly productive and produce quality repairs on time and within budget to…
Added 1 hour ago
SI
Resident and Family Service Coordinator - DePaul Hall Annex
Shannex Incorporated
Bedford, NS
- Full-time
Reporting to the Regional Manager, the Resident and Family Services Coordinator plans, coordinates, implements and evaluates client and family services including admissions, assessment and…
Added 1 hour ago
PD
Compliance Coordinator
Paul Davis Restoration of the National Capital Region, VA
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
This is a fast-paced and important role combining compliance, project manager support, administration, and reception. The successful candidate will help ensure files are complete, deadlines…
Added 1 hour ago
GE
Branch Supervisor - Welland
Gerrie Electric Wholesale Ltd.
Welland, ON
- Full-time
Deal with customer questions and concerns in a timely fashion
Added 1 hour ago
MF
Supervisor Production Coaldale
McCain Foods
Coaldale, AB
- Full-time
Communicate closely with their Shift Manager to ensure completion of production requirements and that finished product meets quality standards and meets customer specifications.
Added 1 hour ago
PD
Contents Handler
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
What does a Contents Manager with Paul Davis do?
Added 1 hour ago
TH
Reservations Manager
The Hazelton Hotel
Toronto, ON
- Full-time
The Reservations Manager leads the day-to-day operations and performance of the Reservations Department, ensuring exceptional luxury service while maximizing room revenue through effective…
Added 2 hours ago
W
Manager, Project Controls
Worley
Markham, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
We are currently recruiting for a Manager of Project Controls.Our team includes world class experts and dynamic go-getters.This is a full-time position based in Canada.
Added 2 hours ago
CA
Maintenance Technician
Centurion Associates Inc
Ottawa, ON
- Full-time
…and ice in winter, if this occurs notify the Senior Property Manager to schedule contractors. Maintain par stock maintenance supplies, and complete regular inventories; order supplies as…
Added 2 hours ago
SR
Property Manager (Residential)
SmartCentres REIT
Vaughan, ON
- Full-time
As the Property Manager, you will play a key role in fostering a positive living environment, ensuring operational excellence, and delivering best-in-class customer service. You will lead a…
Added 2 hours ago
CN
Inventory Clerk
Community Natural Foods
AB · Edmonton, AB
- Part-time
Manage and resolve customer complaints effectively and understand when a situation requires a manager's intervention.
Added 2 hours ago
CW
Sales Manager
Canadian Wealth Inc.
Calgary, AB
- Full-time
We're looking for an experienced Sales Manager to lead new business development for a National Cleaning company across Canada. You'll be responsible for growing our client base, managing…
Added 2 hours ago
CC
Client Services Coordinator
Canadian Cancer Society
Montreal, QC
- Temporary
Provide a high level of customer service within the context of the program delivery model
Added 2 hours ago
EO
Manager, Canada Region
Entrepreneurs' Organization
Canada
- Full-time
The Regional Manager (RM) is a critical leadership and relationship role within Entrepreneurs’ Organization (EO), serving as the primary staff partner to a portfolio of chapters and…
Added 2 hours ago
C
Delivery Manager
Croesus
Laval, QC
- Full-time
The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer…
Added 2 hours ago
C
Delivery Manager
Croesus
Montreal, QC
- Full-time
The Delivery Manager serves as the central point of coordination between internal teams and clients to ensure predictable execution, seamless communication, and a high-quality customer…
Added 2 hours ago
LH
Outreach Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Outreach Worker reports to the Designated Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of…
Added 2 hours ago
UI
Property Manager
unitiiPM Inc
Calgary, AB
- Full-time
Role Description The Property Manager is a full-time, on-site role based in Calgary, AB, responsible for the daily management and performance of residential and/or commercial properties.…
Added 3 hours ago
DD
restaurant manager
Donair Dude
Kamloops, BC
- Full-time
Added 3 hours ago
SC
Sales Associate - Part Time
Staples Canada
Okotoks, AB
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.

Customer Experience Associate

Toronto, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
Ms office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
Ms Office
Word
Excel
Outlook
Administration
Time Management
Communication
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Commercial Banking

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