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Added 5 mins ago
CI
manager, administrative records
Canworldvisa immigration Services
Brampton, ON
- Full-time
Added 5 mins ago
BS
Accounting Manager
Blue Signal Search
London, ON
- Full-time
A growing family-owned manufacturer in the food and beverage space is building out its finance leadership bench and is hiring a hands-on Accounting Manager to help shape the next chapter of…
Added 20 mins ago
AP
Financial Planning & Analysis - Financial Analyst
Atura Power
Oakville, ON
- Full-time
Reporting to the Manager of Financial Planning & Analysis (FP&A), the Financial Analyst will play a key role in supporting the annual business planning process, monthly performance…
Added 36 mins ago
SP
general manager - real estate management company
Summit Property Group (Canada)
Ottawa, ON
- Full-time
Added 50 mins ago
AC
Gérant 1090
Alimentation Couche-Tard
Levis, QC
- Full-time
…of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 50 mins ago
BG
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BMW Group
Goodwood, ON
- Internship
You will be involved in a variety of different task and topics, not only engineering, but project management, finance, logistics, production, etc. and will learn the ins and outs on how an…
Added 50 mins ago
PH
Project Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
…materials and prioritizing items for attention for the Project Manager, arranging meetings, drafting correspondence, typing a variety of documents such as reports, letters, and memoranda,…
Added 50 mins ago
PH
Project Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
…materials and prioritizing items for attention for the Project Manager, arranging meetings, drafting correspondence, typing a variety of documents such as reports, letters, and memoranda,…
Added 50 mins ago
WN
Manager, Guidewire
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Dartmouth, NS
- Full-time
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Added 51 mins ago
DG
Route Development Manager
DHL Global Forwarding (Canada) Inc.
Mississauga, ON
- Full-time
Join our team as a Route Development Manager at DHL Group! In this pivotal role, you will Lead and execute Air Freight Route Development strategies, plans, and initiatives to drive…
Added 2 hours ago
CO
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- Full-time
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Added 2 hours ago
SC
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- Full-time
Added 2 hours ago
SI
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Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
Work independently with appropriate guidance and support from manager and other members of the IT HCM team.
Added 2 hours ago
MB
Front of House Supervisor
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Calgary, AB
- Full-time
Support the General Manager, Guest Experience in developing tactics that create an engaging environment where all Q-Crew work together as a team, have fun and show genuine appreciation for…
Added 2 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
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- Full-time
Work independently with appropriate guidance and support from manager and other members of the IT HCM team.
Added 2 hours ago
AC
Bilingual Business Development Manager - FF&E
Aramark Canada
Montreal, QC
- Full-time
Collaborate with marketing, design, operations, and finance on proposals, pricing, invoicing, deposits, and client materials.
Added 2 hours ago
AC
Food Service Director
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Burnaby, BC
- Full-time
Reporting to the General Manager, this leadership role is responsible for the overall delivery of essential support services, including Food Services, Environmental Services (Housekeeping),…
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…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 2 hours ago
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IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
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Work independently with appropriate guidance and support from manager and other members of the IT HCM team.
Added 3 hours ago
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Highway Design Engineer, P.Eng.
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- $75,000 to $125,000 CAD / year
- Full-time
Reporting to our Project Manager, Transportation, North Bay and working alongside other Engineers / Planners / Technical Specialists, your primary responsibilities for transportation…
Added 3 hours ago
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Marketing Assistant
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- Full-time
…and Patron Engagement, and supervised by the Senior Marketing Manager, this position is responsible for supporting earned income campaigns through the management of paid and earned media…
Added 3 hours ago
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Front of House and Hospitality Manager
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The Front of House and Hospitality Manager is an integral member of the marketing department, which includes Ticketing Services, Sales, Box Office, Audience Services, Marketing, and Design.…
Added 3 hours ago
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Graduate Management Trainee - Scarborough
targetjobs UK
Toronto, ON · Scarborough Junction, ON
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…excellent training, our Management Trainees can progress to Branch Manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers…
Added 4 hours ago
B
Manager, National Tax Team
BDO
AB · Toronto, ON · Ottawa, ON · Vancouver, BC · Halifax, NS · Calgary, AB
- Full-time
BDO Canada is looking for a Manager to join the National Tax team! This is a net new position and the successful candidate will own the following responsibilities while working from any of…
Added 5 hours ago
SP
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
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Under the guidance of the Project Manager, liaise and communicate with all project stakeholders to facilitate the progress of projects. Prepare progress reports and communications for…

Customer Experience Associate

Toronto, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
Ms office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
Ms Office
Word
Excel
Outlook
Administration
Time Management
Communication
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Commercial Banking

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