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Added 4 mins ago
HC
Charge Nurse
Health Careers Canada
Toronto, ON
- Full-time
…focused on developing and delivering innovative healthcare services that generate new revenue opportunities for UHN. Reporting to the Senior Manager, UHN Medical Solutions, the Clinical…
Added 4 mins ago
HC
Charge Nurse
Health Careers Canada
Toronto, ON
- Full-time
…focused on developing and delivering innovative healthcare services that generate new revenue opportunities for UHN. Reporting to the Senior Manager, UHN Medical Solutions, the Clinical…
Added 4 mins ago
HC
Responsibilities
Health Careers Canada
Toronto, ON
- Full-time
…Department, the Nursing Resource Unit, Clinical Externs, and Support Services teams (i.e., Food and Nutrition Services, Environmental Services, Security Services) with staffing and…
Added 1 hour ago
KC
Project Manager, IT
KPMG Canada
Vaughan, ON
- Full-time
KPMG’s Information Technology Services department is looking for a Project Manager to be part of the Project Services team. The Project Services team provides project management, business…
Added 1 hour ago
KC
Project Manager, IT
KPMG Canada
Toronto, ON
- Full-time
KPMG’s Information Technology Services department is looking for a Project Manager to be part of the Project Services team. The Project Services team provides project management, business…
Added 1 hour ago
OT
Lead Automation Architect
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
…automation once and scale it across multiple platforms and services. You will champion best practices that not only streamline operations but also accelerate delivery and improve overall…
Added 1 hour ago
DH
Restaurant General Manager - The Bessborough Hotel
Delta Hotels and Resorts®
Saskatoon, SK
- Full-time
Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
Added 2 hours ago
SG
Sales Business Development Manager
Supportix Global
Canada
- Full-time
We are looking for a proactive and results-driven Business Development Manager with prior experience in AML, Compliance, Risk Management, Financial Services, or related areas.
Added 2 hours ago
WH
Sous Chef
Westin Hotels & Resorts
Edmonton, AB
- Full-time
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by…
Added 2 hours ago
SH
Front Desk Manager
Sheraton Hotels & Resorts
Toronto, ON
- Full-time
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
Added 2 hours ago
T
University of Saskatchewan (Edwards School of Business Hallway Visit) - October 6 2026
TD
Saskatoon, SK
- Full-time
TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector,…
Added 2 hours ago
TV
FINANCE MANAGER/CONTROLLER
Twin Valley Co-op Ltd
Birtle, MB
- Full-time
As Finance Manager/Controller, you are a strategic partner to the General Manager and Senior Leadership Team. This role is a key leadership position functioning as the senior finance leader…
Added 2 hours ago
DH
Assistant Rooms Operations Manager
Delta Hotels and Resorts®
AB · Edmonton, AB
- Full-time
Job CategoryRooms & Guest Services Operations
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 2 hours ago
AS
Sage Intacct Construction Implementation Specialist ($5000 Signing Bonus)
Asyma Solutions Ltd.
Canada
- Full-time
Asyma Solutions Ltd. is a growing boutique Professional Services organization focused on cloud financial management software, implementation, training, support, and long-term customer…
Added 2 hours ago
TA
Financial Services Manager
Trotman Auto Group
Comox, BC
- Full-time
As a Finance Manager, you’ll be the financial services expert customers and the sales team rely on. You’ll navigate lender programs, structure financing solutions, present protection…
Added 3 hours ago
N
Canadian and U.S. Tax Manager
NPAworldwide
Toronto, ON
- Full-time
…specializing in Canadian and U.S. personal and corporate tax services in North…
Added 3 hours ago
N
Canadian Tax Manager
NPAworldwide
Toronto, ON
- Part-time
Our TorontoJobs.ca Recruiting Division client is a well-established accounting practice in North York providing personal and corporate tax and accounting services.
Added 3 hours ago
PH
Term Program Manager - Exempt
Progressive Housing Society
Vancouver, BC · Metro Vancouver A, BC
- Full-time
…organization dedicated to making a difference in the community. The Manager will assist with planning, organizing, directing, and administering at multiple Supportive Housing and Shelter…
Added 3 hours ago
V
Estimating Lead
voestalpine
Richmond, BC
- Full-time
Reporting to the Senior Manager, Estimating, the Estimating Lead performs the core estimating process by reviewing tender requirements and preparing accurate material and labour estimates…
Added 3 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the…
Added 3 hours ago
B
Vice President, Counterparty Credit Risk / XVA Quant
BMO
Toronto, ON · FCP
- Full-time
BMO Capital Markets is a leading, full-service North American-based financial services provider, with over 2,700 professionals in 30+ locations around the world, including 20 offices in…
Added 3 hours ago
UO
Front Desk Clerk
University of Victoria
Victoria, BC
- Temporary
Reporting to the Manager, Conference and Customer Service, the Front Desk Clerk supports day and evening operations, seven days a week. In addition to providing customer service, the Front…
Added 3 hours ago
J
Field Case Manager
Jobgether
Canada
- Contract
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Case Manager based in Canada.
Added 3 hours ago
CO
Corporate Services Financial & Administration Manager
City of Lethbridge
Lethbridge, AB
- Full-time
…service? Do you take pride in helping others understand complex financial information and turn it into clear, practical decisions that serve the community? If collaboration, accuracy, and…

Customer Experience Associate

Toronto, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
Ms office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
Ms Office
Word
Excel
Outlook
Administration
Time Management
Communication
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Commercial Banking

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