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Added 7 mins ago
T
Community Manager
TradeSpace
Calgary, AB
- Full-time
Join TradeSpace as a Community Manager – A Role That Will Challenge You!
Added 7 mins ago
S
Front End - Manager Front End
Sobeys
Winkler, MB
- Full-time
The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 7 mins ago
S
In Store Bakery - Manager Bakery
Sobeys
Belle River, PE
- Full-time
The Bakery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the…
Added 7 mins ago
S
Talent Acquisition Business Partner , Pharmacy (contract)
Sobeys
Calgary, AB
- Contract
…prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of…
Added 7 mins ago
S
Meat - Manager Meat
Sobeys
Campbell River, BC
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 7 mins ago
TB
Manager, Maintenance & Repairs - Contract
The Beer Store
Bolton, ON
- Contract
We are currently searching for a Manager, Maintenance & Repairs - Contract, reporting to the Director, Real Estate & Construction. This is a Full-Time, 18 month contract opportunity. The…
Added 7 mins ago
S
Floral - Manager Floral
Sobeys
Campbell River, BC
- Full-time
The Floral Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
Added 7 mins ago
S
Project Manager, Construction
Sobeys
Mississauga, ON
- Full-time
We’re looking for a Project Manager, Construction to lead and coordinate construction projects from planning and design through to completion. In this role, you’ll work closely with retail…
Added 7 mins ago
RB
IT Operations Team Lead
Robert B. Somerville Co. Limited
King City, ON
- Full-time
Monitor service levels, ticket aging, recurring issues, customer experience, and operational trends; initiate corrective actions and communicate material risks or service impacts.
Added 9 mins ago
S
Meat & Seafood - Cutter Meat
Sobeys
Windsor, NS
- Full-time
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 9 mins ago
S
Meat & Seafood - Cutter Meat
Sobeys
Windsor, NS
- Full-time
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 9 mins ago
S
In Store Bakery - Baker
Sobeys
Winnipeg, MB
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 9 mins ago
S
Front End - Front End Coordinator
Sobeys
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Responsible to support the front-end manager in the overall operation of the front-end department including providing management and leadership to Front End staff. Ensure operational…
Added 9 mins ago
S
Financial Analyst, Operations in Ontario
Sobeys
Mississauga, ON
- Full-time
The Financial Analyst, Operations in Ontario will provide financial analysis and business decision support to the Manager and Director of Finance Operations, the District Operators and…
Added 9 mins ago
S
Management - Store Leader
Sobeys
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Manager will manage all facets of store operations and ensure operational…
Added 11 mins ago
Front End - Manager Front End
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winkler, MB
The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 11 mins ago
JH
Business Development Manager
John Henry Foster Minnesota, Inc.
Winnipeg, MB
- Full-time
Position Summary: The Business Development Manager will be a driven, strategic and hands-on leader responsible for delivering sustained revenue growth, strengthening customer retention, and…
Added 11 mins ago
SN
Buyer, Sourcing & Production (8-month Contract)
Saje Natural Wellness
Vancouver, BC
- Contract
…individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.</p><p>At Saje, you’ll connect with a dynamic community…
Added 11 mins ago
Manager, Maintenance & Repairs - Contract
Brewers Retail Inc
Bolton, ON
We are currently searching for a Manager, Maintenance & Repairs - Contract, reporting to the Director, Real Estate & Construction. This is a Full-Time, 18 month contract opportunity. The…
Added 26 mins ago
T
Bilingual Contact Center Rep II, Digital Services
TD
Ottawa, ON · Markham, ON
- Full-time
Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and…
Added 26 mins ago
T
Customer Experience Associate
TD
Kingston, ON
- Part-time
Generally reports to a Manager Customer Experience or Branch Manager
Added 26 mins ago
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Business Banking Specialist
TD
Montreal, QC
- Full-time
Reporting into the Team Manager, BBS you will engage small business customers in conversations to understand and meet their current Business Account opening, Term and Trust Products and…
Added 26 mins ago
T
Personal Banker Trainee
TD
Niagara Falls, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 26 mins ago
T
Audit Manager II, Financial Crimes Audit, High Risk Areas (667)
TD
Toronto, ON
- Full-time
The Audit Manager II is a Financial Crime Professional, resilient, dynamic, trusted advisor, relationship manager, people manager and adaptive leader with knowledge and experience with…
Added 26 mins ago
T
Personal Banking Associate
TD
Ottawa, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Customer Experience Associate

Brampton, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and maintain a positive, professional environment to ensure operational excellence.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Operational Excellence
Retail Banking
Personal Banking
Commercial Banking

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