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Added 4 mins ago
PA
Protech Mobile Installation Field Trainer
Protech Automotive Solutions
Burlington, ON
- Full-time
…that technicians can install to Protech quality, safety, and customer-experience standards before they are released to work…
Added 4 mins ago
JR
Bilingual (French/English) Corporate Customer Service Associate – Sports Retail
JRoss Retail Recruiters
Burlington, ON
- $50,000 to $53,000 CAD / year
- Full-time
Source for Sports is seeking an enthusiastic, organized and highly service-oriented Bilingual (French/English) Customer Service Associate to join its Marketing team in Burlington, Ontario.…
Added 4 mins ago
JO
Office Manager
Jameson Offices
Vancouver, BC
- Full-time
We are seeking a dedicated, organized, and customer service-oriented Office Manager to oversee the efficient day-to-day operation of our office. This role requires a highly proactive…
Added 6 mins ago
K
Security Supervisor - Retail - Full time
Kandor
Hamilton, ON
- Full-time
Ensure that the key metrics (KPI)for the site and/or the manager's scorecard are always up to date.
Added 6 mins ago
Front End - Front End Coordinator
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
Responsible to support the front-end manager in the overall operation of the front-end department including providing management and leadership to Front End staff. Ensure operational…
Added 6 mins ago
Front Store Clerk
Neighbourly Pharmacy
Regina, SK
Report customer feedback and concerns to the store manager
Added 6 mins ago
Programmable Logic Controller Specialist ( PLC Specialist )
Ensign Energy Services Inc.
Nisku, AB
…installed and thoroughly tested according to specification and customer expectations. This position will use technical and analytical skills to assist in the development, deployment, and…
Added 6 mins ago
DC
Field Manager
Dr Clean
Sudbury, ON
- Full-time
Role Description: We are seeking a motivated and results-driven Field Manager to oversee and support the daily operations of our Janitorial and Industrial Services divisions. This…
Added 20 mins ago
CC
Lloydminster - Full-time Class 1 Driver Merchandiser (12 Month Contract)
Coca-Cola Canada Bottling Limited
AB · Blackfoot, AB
- Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 20 mins ago
JH
Operations Manager - Hotel
JRoss Hospitality Recruiters
Huntsville, ON
- $65,000 to $75,000 CAD / year
- Full-time
Our client is seeking an experienced Operations Manager to join a well-established branded hotel in Huntsville, Ontario. Working closely with the General Manager, this hands-on leader will…
Added 20 mins ago
AC
Part-time Financial Services Representative
Atlantic Central
Bridgewater, NS
- Part-time
…Bridgewater at our LaHave River branch! Reporting to the Assistant Manager, you will be responsible for providing counter and telephone service to current and prospective members;…
Added 20 mins ago
P
Operations manager, restaurant
Petro-Canada
Collingwood, ON
- Full-time
Added 21 mins ago
SR
Sales Associate
Staples Retail
Coquitlam, BC
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 31 mins ago
ScotiaMcLeod IIA Branch Supervision and Service Manager, Toronto
Scotiabank
Toronto, ON
Lead and drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 31 mins ago
NR
Room Attendant (Temporary)
Northview Residential REIT
Inuvik, NT
- Part-time
We are looking for a Room Attendant (Temporary) to join our Hotel team in Inuvik, NT. Reporting to the Operations Manager, Hotel, you will be delivering a clean, comfortable, and…
Added 31 mins ago
C
Manager, Labour & Employee Relations, Talent Services – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
…science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among…
Added 31 mins ago
AW
Logistics & CSR Specialist
Arterra Wines Canada
Mississauga, ON
- Full-time
We are currently recruiting a Customer Service & Logistics Representative to support our Ontario Licensees by providing day to day customer service, including order processing, liaising…
Added 31 mins ago
LS
PT Stock Associate
Levi Strauss & Co.
Hamilton, ON
- Part-time
Reporting to the Store Manager, stylists are consumer centric, open minded, proactive, and think beyond the task. You are responsible for modeling and coaching for the ultimate experience…
Added 33 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The Advisor also leads the resolution of complex or recurring customer concerns that require coordination across service areas, helping ensure issues are fully understood, appropriately…
Added 33 mins ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
The Technical Specialist, Quality Assurance assumes the role of Quality Assurance Manager (QAM) within the Product/Project team organization and has the responsibility of assuring the…
Added 33 mins ago
K
Overhead Crane Technician / Industrial Electrician
Konecranes
Dartmouth, NS
- Full-time
…including Branch Monthly meetings and those established by the customer. Advise Supervisor or Manager of any unsafe practice performed or…
Added 33 mins ago
K
Overhead Crane Technician / Industrial Electrician
Konecranes
Dartmouth, NS
- Full-time
…including Branch Monthly meetings and those established by the customer. Advise Supervisor or Manager of any unsafe practice performed or…
Added 33 mins ago
SM
Store Manager
Summerhill Market
Toronto, ON
- Full-time
Resolve customer concerns professionally and empower employees to deliver exceptional service.
Added 33 mins ago
LH
Job Title Shelter Resource Worker
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- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 33 mins ago
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Wall Panel Production Manager, Star Building Materials
Star Building Materials Calgary
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Reporting to the Manufacturing Manager, as the Production Manager, Wall Panels you will ensure wall panels are manufactured in an accurate, efficient, and safe manner. You also lead and…

Customer Experience Associate

Brampton, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and maintain a positive, professional environment to ensure operational excellence.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Operational Excellence
Retail Banking
Personal Banking
Commercial Banking

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