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Added 14 mins ago
S
Inventory Control Analyst - Moncton
Sysco
Moncton, NB · Sysco Moncton
- Full-time
Perform quality checks on date-sensitive, slow-moving, and obsolete items.
Added 18 mins ago
GB
Sales Solutions Specialist
GeoTraceability by OPTEL
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…responsible capitalism.OPTEL’s renowned solutions ensure the quality of health products and help combat the counterfeiting of medications and medical devices worldwide. The company also…
Added 18 mins ago
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FP Client Service Associate
TD
Toronto, ON
- Full-time
Prioritize and manage workflow to ensure quality, efficiency and timeliness
Added 18 mins ago
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Product Manager - Accounting
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Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 30 mins ago
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fgf brands
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- Other
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Principal Software Developer
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OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
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Software Developer
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Waterloo, ON
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Waterloo, ON
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Waterloo, ON
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Added 30 mins ago
Manager, Software Development
Open Text Corporation
Waterloo, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
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Sr. Quality Assurance Developer
Open Text Corporation
Waterloo, ON
We are seeking an experienced Senior Quality Assurance Developer who shares our passion for developing and maintaining the Enterprise Capture product line. OpenText’s Capture solutions are…
Added 30 mins ago
Quality Assurance Developer
Open Text Corporation
Waterloo, ON
We are seeking an experienced Quality Assurance Developer who shares our passion for developing and maintaining the Enterprise Capture product line. OpenText’s Capture solutions are…
Added 45 mins ago
Corporate Services Representative
Dye & Durham Talent Team
Vancouver, BC
Contribute to process improvements, procedural documentation, and departmental initiatives that enhance operational efficiency and service quality.
Added 45 mins ago
Operations Team Lead
Circle of Care, Sinai Health
Toronto, ON
…workflows, focusing on maximizing productivity and ensuring quality outputs. You will also be responsible for training and development of new and existing team members. You will oversee…
Added 45 mins ago
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Senior Manager, KYC Technology and Capabilities Enablement (5579)
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Toronto, ON
- Full-time
TD is seeking a strategic and execution-oriented leader to advance technology enablement across the KYC program within FCRM. The Senior Manager, KYC Technology Enablement will define and…
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FCRM Testing Analyst (5559)
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Toronto, ON · Markham, ON
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Prioritize and manage own workload to deliver quality results and meet assigned timelines
Added 45 mins ago
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Supply Chain Associate
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Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 45 mins ago
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Customer Experience Associate
TD
Lacombe, AB
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 45 mins ago
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Software Engineer I - Development and Quality Engineering
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Toronto, ON
- Full-time
…Superintendent of Financial Institutions (OSFI). The team provides high-quality, timely SDLC services, including business analysis, solution design, development, quality engineering, and…
Added 45 mins ago
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Wealth Operations Officer II
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Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Added 45 mins ago
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Quality Control Coordinator (18-Month Contact)
InTandem Talent
AB · Calgary, AB · Edmonton
- Full-time
Maintain quality records and documents in line with SB Canada’s quality assurance policies.
Added 45 mins ago
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Team leader, Management support and expertise support
Desjardins
Montreal, QC · Levis, QC
- Full-time
As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced…
Added 47 mins ago
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Registered Nurse (Medicine/Surgery H7)
Michael Garron Hospital
Toronto, ON
- Full-time
…effective patient and family-centered care. In serving as the leader of the Coordinated Care Team, Registered Nurses have a pivotal role in care planning, coordination and delivery and in…
Added 1 hour ago
FS
Technician, Quality Control
Fresh Start Foods Canada Ltd.
Milton, ON · Fresh Start East Milton Administration-Ontario-FSE
- Full-time
Due to continued growth, we are currently seeking a full time Quality Control / Quality Assurance Technician to join our team based out of our Milton, Ontario location.

Customer Experience Associate

Brampton, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Banking solutions
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Personal Banking
Commercial Banking
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking

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