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Added 8 mins ago
TT
Transportation Business Analyst
Tundra Technical Solutions
Mississauga, ON
- $111,000 to $125,000 CAD / year
- Full-time
Reporting to the appropriate business or IT leader, the successful candidate will be responsible for supporting and optimizing end-to-end supply chain, logistics, transportation, and…
Added 8 mins ago
ZC
Chief Compliance Officer - Canada
Zurich Canada
Toronto, ON
- Full-time
If you have significant experience leading compliance programs within a regulated environment and are looking for a new challenge, we would love to hear from you.
Added 8 mins ago
R
Sales Business Development Manager
Remco
Mississauga, ON
- $90,000 to $120,000 CAD / year
- Full-time
Grow your career with Remco!! A leader in transportation, warehousing, and logistics as a Business Development Manager. This is an excellent opportunity for someone who is a hunter and…
Added 8 mins ago
U
Dir. Software Development
UKG
Montreal, QC
- Full-time
Le candidat idéal est un leader d'équipe solide possédant une expérience technique approfondie, une expérience avérée dans la direction d'équipes d'ingénierie et une passion pour la…
Added 8 mins ago
K
Boutique Manager (Toronto)
Kanuk
Toronto, ON
- Full-time
Develop and promote a premium customer service experience.
Added 8 mins ago
SC
Regional Business Development manager
Sysco Canada Inc.
Halifax, NS
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 8 mins ago
J&
Retail Team Lead
JACK & JONES
Winnipeg, MB
- Full-time
…world-class service, and supports initiatives that enhance overall customer experience. Responsibilities also include assisting with opening and closing procedures, monitoring inventory and…
Added 8 mins ago
B
Service Desk Analyst
BGIS
Toronto, ON
- Full-time
Reporting directly to the Team Leader, the Service Desk Analyst provides first level support for all technical issues, for hardware, applications and infrastructure, experienced by BGIS…
Added 8 mins ago
FS
Technician, Quality Control
Fresh Start Foods Canada Ltd.
Milton, ON · Fresh Start East Milton Administration-Ontario-FSE
- Full-time
At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.
Added 8 mins ago
BM
Key Holder - Boardwalk
Brand Momentum
Waterloo, ON
- Part-time
…Keyholder to join our team and help deliver an exceptional retail experience. If you're a strong leader with a love for chocolate and customer service, we’d love to meet…
Added 8 mins ago
Internal Opportunity: District Manager Development Program
Money Mart
Toronto, ON
…standards, protecting the business and providing an exceptional customer…
Added 8 mins ago
R
Superviseur des opérations (quart de soir) / Operations Supervisor (Evening Shift)
RTX
Mirabel, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 8 mins ago
Associate Optometrist
EssilorLuxottica Group
Brossard, QC
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 8 mins ago
Associate Optometrist
EssilorLuxottica Group
Montreal, QC · Anjou, QC
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 8 mins ago
Mechanical Installer
Lincoln Electric
Hamilton, ON
Lincoln Electric Company of Canada Limited continually seeks to be the undisputed world leader in the arc welding industry, as well as, manufacturing and supplying the finest quality…
Added 8 mins ago
F
Service Supervisor - Shop
Finning
Edmonton, AB
- Full-time
The ideal candidate is a hands‑on leader with strong technical expertise, proven experience in fast‑paced service or manufacturing environments, and the ability to elevate team performance…
Added 8 mins ago
B
Leader, PI Customer Experience
BrokerLink
Markham, ON
- Full-time
We are looking for a Cantonese/Mandarin speaking Customer Experience Leader, Personal Insurance to join our growing team!
Added 8 mins ago
S
Regional Business Development manager
Sysco
Moncton, NB · Halifax, NS · St. John's, NL · Sysco Halifax
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 8 mins ago
Operational Account Manager
DSV
Brampton, ON
Compensation: Salary starting at $65,000, plus eligible benefits, in accordance with experience and internal equity
Added 24 mins ago
Network Engineer
Capgemini
Toronto, ON · Mississauga, ON
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 24 mins ago
YO
Personal Trainer - Clarence Rockland Y
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- Part-time
…to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full…
Added 24 mins ago
PI
Financial Analyst, Financial Systems & Analysis
Pattison ID
Pickering, ON
- Full-time
Driven by a commitment to innovation, quality, and customer experience, Pattison ID fosters a collaborative and people-focused culture grounded in values such as integrity, dependability,…
Added 24 mins ago
Senior Manager, Benefits
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Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help…
Added 24 mins ago
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Unit Retail Marketing Manager
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Oshawa, ON
- Full-time
Strong customer service mindset and a passion for improving the consumer experience.
Added 24 mins ago
HR
AI Forward Deployed Engineer - CRM & Marketing
Hard Rock Digital
Remote, Canada
- Full-time
- Remote
…technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting…

Customer Experience Associate

Brampton, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution
Discretion
Teamwork
Adaptability

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Personal Banking
Commercial Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Banking Solutions
Administration
Time Management
Communication Skills
Detail Oriented
Team Effectiveness

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