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Added 1 min ago
MC
Staff Accountant
MKG CPA Professional Corporation
Richmond Hill, ON
- Part-time
Role Description The Staff Accountant role is a part-time hybrid position based in Richmond Hill and/or Toronto locations, with flexibility for some work-from-home arrangements. Day-to-day…
Added 1 min ago
D
Business Analyst (Fixed Income)
Dexian
ON · Ontario, Canada
- $75 to $85 CAD / hour
- Contract
Added 1 min ago
OC
Accounts Payable Specialist
Options Consulting Solutions
Toronto, ON
- Contract
Strong attention to detail and a high level of accuracy when processing financial transactions.
Added 1 min ago
IG
Bilingual Administrative Assistant
Insight Global
Montreal, QC
- Contract
-1-3 years of banking or financial operations experience
Added 1 min ago
CN
Senior Contract Administrator
Canadian Nuclear Laboratories
Chalk River, ON
- Contract
Added 1 min ago
CL
Customer Processing Representative
Canada Life
London, ON
- Full-time
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Added 1 min ago
BC
Financial Analyst, Supply Chain (12-month Contract)
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Contract
The Financial Analyst, Supply Chain plays a critical role in supporting the financial performance and strategic decision-making of our supply chain operations. Reporting to the Director of…
Added 1 min ago
CL
Customer Processing Representative
Canada Life
Montreal, QC
- Full-time
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Added 1 min ago
VB
Senior Financial Analyst, Contract
Vaco by Highspring
Oakville, ON
- $45 to $60 CAD / hour
- Contract
Our Client is looking for a Senior Financial Analyst for a 12 month contract.
Added 1 min ago
N
Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 1 min ago
IS
NodeJS Developer
Iris Software Inc.
Halifax, NS
- Contract
…strategic partner to Fortune 500 and other top companies in financial services and many other industries, Iris provides a value-driven approach - a unique blend of highly-skilled…
Added 1 min ago
HT
Business Analyst -KYC
HireOn Tech
Mississauga, ON
- Full-time
5+ years of experience as a Business Analyst in Banking/Financial Services.
Added 1 min ago
MP
Bookkeeper & Office Administrator
Myriad Private Wealth with IA Private Wealth
Montreal, QC
- Full-time
We are seeking an experienced Bookkeeper & Office Administrator to oversee our financial administration, payroll, compliance requirements, and day-to-day office operations. This is a key…
Added 1 min ago
MG
Client Service Representative - Group Benefits
Myriad Group Consultants (Groupe Myriad)
Montreal, QC
- Full-time
…instincts who wants to build a career in group benefits - prior financial services experience is preferred. You'll work closely with the senior broker and internal teams, learning the…
Added 1 min ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Our client is seeking a Senior Financial Analyst to join a collaborative and mission-driven finance team supporting a complex, multi-entity organization. This role offers exposure to…
Added 1 min ago
CB
Assistant Financial Controller
CT Bakery
Toronto, ON · Etobicoke, ON
- $70,000 to $75,000 CAD / year
- Full-time
The Assistant Financial Controller is a hands-on accounting and finance professional responsible for supporting the company’s day-to-day financial operations, reporting, budgeting, costing,…
Added 1 min ago
RO
Executive Coordinator, Collections Care
Royal Ontario Museum
Toronto, ON
- Full-time
We are seeking an Executive Coordinator, Collections Care to support the operational, administrative, financial, and project coordination needs of the Collections Care division. Reporting…
Added 1 min ago
TC
Analyste principal, Planification et analyse financières/ Senior Analyst, Financial Planning and Analysis
Trans-Canada Capital
Montreal, QC
- Full-time
Reporting to the Manager, Finance, the Senior Analyst will be primarily responsible for Trans-Canada Capital’s financial planning and forecasting. The ideal candidate will have excellent…
Added 1 min ago
UO
Compensation Analyst
University of Victoria
Victoria, BC
- Full-time
The Compensation Analyst provides specialized financial, budgetary and compensation expertise to support the University of Victoria's strategic, operational and regulatory requirements.…
Added 1 min ago
CN
Financial Operations Analyst
Caldic North America
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
The Operations Finance Analyst partners with operations and business leaders to provide financial analysis, performance insights, and decision support that drive operational efficiency and…
Added 1 min ago
IS
Senior Data Engineer
Iris Software Inc.
Mississauga, ON
- Contract
Iris's Direct client, a highly diversified financial services provider based in Canada is looking to hire a Sr. Data Engineer for a Long Term Contract opportunity.
Added 1 min ago
MI
Senior Manager, Architect
Mackenzie Investments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $ 310 billion in assets as of December 31, 2025 . It offers financial planning and…
Added 1 min ago
AT
Driver Settlement Services Clerk
Armour Transportation Systems
Moncton, NB
- Full-time
Prepare reports on key performance indicators (KPIs) to validate invoicing and driver settlements, supporting accurate financial operations.
Added 1 min ago
RC
DevOps Engineer
RAPS Consulting Inc
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
…to support highly available, business-critical payments and financial services…
Added 1 min ago
PS
Capital Market Associate
PlanIT Search
Montreal, QC
- Full-time
…Trade Support or Back Office who has a good understanding of financial products and enjoys working in a fast-paced…

Customer Experience Associate

Brampton, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution
Discretion
Teamwork
Adaptability

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Personal Banking
Commercial Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Banking Solutions
Administration
Time Management
Communication Skills
Detail Oriented
Team Effectiveness

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