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Added 35 mins ago
H(
Technical Lead, API & Integration Engineering
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 35 mins ago
H(
Associate Director, Operational Risk & Enterprise Crisis Management
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- Full-time
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 35 mins ago
EG
Développeur(-euse) de logiciels sénior(e) (contenu) / Senior Software Development Engineer
Expedia Group
Montreal, QC · Canada - Quebec - Montreal
- Full-time
…at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer…
Added 49 mins ago
G
Corporate / Commercial Solicitor (5-10 Years Call)
gpac
Calgary, AB
- $133,900 to $203,000 CAD / year
- Full-time
Compensation: Competitive and flexible, based on experience, portable business, and selected compensation structure.
Added 49 mins ago
B
Senior Copywriter
Burson
Toronto, ON
- Full-time
WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation…
Added 49 mins ago
SW
Talent Manager
STAGE Windows & Doors
Concord, ON
- $65,000 to $80,000 CAD / year
- Full-time
Are you passionate about finding great talent, developing people, and helping employees succeed?
Added 50 mins ago
CP
Full Stack Solutions Developer
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at…
Added 50 mins ago
B
Acheteur bilingue - Contrat 12 mois
BD
Quebec, QC · CAN Québec - Boulevard du Parc Technologique
- Full-time
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position…
Added 50 mins ago
B
Senior Manager, Marketing and Commercial Operations
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position…
Added 50 mins ago
SS
Warehouse Supervisor/ Superviseur d’entrepôt
Simpson Strong-Tie
Châteauguay, QC · SST - Canada QC
- Full-time
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented…
Added 50 mins ago
SM
Senior Manager, Business Insights
Spin Master
Toronto, ON
- Full-time
Partner with engineering to optimize database performance, ensuring our underlying queries run efficiently and dashboards load instantly for business users.
Added 50 mins ago
CO
Director, Data Science
Capital One
Toronto, ON
- Full-time
We're building a portfolio of agentic AI products to transform Capital One's engineering organizations and lines of business – autonomous coding agents, context engineering, and agentic…
Added 50 mins ago
C
Human Resources Manager, (People & Culture) (English Services) (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON
- Full-time
…across all HR functional areas will be vital assets as you partner with client leadership to drive successful workforce strategies, leverage internal HR centers of expertise, and offer…
Added 50 mins ago
C
Human Resources Manager (English Services) (People & Culture)
CBC/Radio-Canada
Toronto, ON
- Full-time
…across all HR functional areas will be vital assets as you partner with the newsroom and operational leadership to drive successful workforce strategies. In this role, you will support…
Added 50 mins ago
C
Customer Success Manager
CDW
Toronto, ON
- Full-time
Translate customer business objectives into clear technical requirements and configurations
Added 50 mins ago
C
Partner Renewal Specialist - Cisco
CDW
Toronto, ON
- Full-time
· Educate customers and internal stakeholders on contractual obligations, licensing requirements, and business practices.
Added 50 mins ago
C
Account Representative- Sales Training Program (Vancouver) October 2026
CDW
Vancouver, BC
- Full-time
We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to…
Added 50 mins ago
S
Regional Vice President Sales-Western Region
Sedgwick
Vancouver, BC · Calgary, AB · CAN-Vancouver
- Full-time
The Vice President, Reginal Sales is responsible for leading Sedgwick Canada's business development strategy, driving sustainable revenue growth, and expanding market share across all…
Added 50 mins ago
SE
Manager, Product Management (Mobile Enhancements)
Samsung Electronics
Mississauga, ON
- Full-time
The incumbent is responsible to drive the product related business decisions over the life cycle of the products in the Wearable and Accessories (Mobile Enhancements) category and will work…
Added 50 mins ago
S
Strategy Development Principal
SGI
Tisdale, SK · Lloydminster, SK · Swift Current, SK · North Battleford, SK · Meadow Lake, SK · Estevan, SK · Regina, SK · Moose Jaw, SK · Kindersley, SK · Prince Albert, SK · Weyburn, SK · Yorkton, SK · Saskatoon, SK
- Full-time
The successful candidate is responsible for leading the development of business strategies cascading from SGI’s strategic plan and supporting development of corporate strategic plans. In…
Added 1 hour ago
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Account Executive
XTM
Montreal, QC
- Full-time
We believe innovation happens when talented people collaborate, experiment, and continuously learn. That's why we foster an inclusive, solution-oriented culture where curiosity, teamwork,…
Added 1 hour ago
S
Run Rate Programs Senior Manager
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it…
Added 1 hour ago
A
SDx / Octave Solution Architect
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
We are Accenture's Supply Chain and Engineering reinvention partner. We help organizations reimagine how products are designed, engineered, manufactured, and supported across the…
Added 1 hour ago
R
PT Learning OCM Partner
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
The Organizational Change Management (OCM) Partner is the strategic change architect and cultural catalyst for the PT Learning Organisation. Reporting to the Head of Business Operations in…
Added 1 hour ago
RA
Production Supervisor - 1st shift (ETO)
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
…global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the…

Customer Experience Associate

Brampton, ON, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution
Discretion
Teamwork
Adaptability

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Personal Banking
Commercial Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Banking Solutions
Administration
Time Management
Communication Skills
Detail Oriented
Team Effectiveness

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