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Added 17 mins ago
T
Associate Vice President, Product and Underwriting, Small Business Insurance
TD
Toronto, ON · Montreal, QC
- Full-time
Ensure timely, high-quality underwriting decisions and delivery against referral, renewal and service-level commitments.
Added 31 mins ago
CL
General Manager - Secure Destruction Recycling Facility
Clean Lifecycle Network (CLN)
Canada
- Full-time
…will own plant performance end to end – driving throughput, quality, and cost discipline while building the systems, standard operating procedures, and team capability required to scale.…
Added 31 mins ago
TC
Manager, Fund Accounting (Real Assets)
The Citco Group Limited
Toronto, ON
- $111,000 to $133,000 CAD / year
- Full-time
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset…
Added 33 mins ago
GM
Principal Systems Architect
General Motors
Markham, ON
- Full-time
The Principal Systems Architect, AV Platform Software System Architecture is a technical leader for the system architecture of AV Platform, a critical foundation for GM’s future…
Added 33 mins ago
S
Business Center Practice Leader
Stantec
Edmonton, AB
- Full-time
Reporting to the Regional Growth Leader (RGL), the Business Center Practice Leader (BCPL) is the “seller/doer” responsible for leading pursuits. Accountable for the top line, the BCPL leads…
Added 1 hour ago
SA
Scaffolders
Safe Access Scaffold
Calgary, AB
- Full-time
Company Description Safe Access Scaffold is an industry leader in bespoke scaffold access solutions, serving clients across Alberta. The company uses genuine Layher components to deliver…
Added 1 hour ago
T
Senior Personal Banker - Home Borrowing
TD
Ottawa, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 1 hour ago
G
Mechanical Engineering Technologist / Mechanical Designer
Greenergy
Saint John, NB
- $90,000 to $110,000 CAD / year
- Full-time
…seen Greenergy grow from a bedroom start-up to become a world leader in waste-based renewables, and the UK’s leading fuel supplier. We endeavour to approach the status quo of an established…
Added 1 hour ago
RN
Quality Improvement Lead
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON
- Full-time
…better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork,…
Added 1 hour ago
Quality Improvement Lead
Riverside Natural Foods Ltd.
Toronto, ON
…better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork,…
Added 1 hour ago
RB
Senior Director, Program Delivery
Royal Bank of Canada
Toronto, ON
- Full-time
…expands across multiple lines of business, we need a strategic leader who can blend technical depth with program execution excellence to drive delivery at…
Added 2 hours ago
Technician Instructor
Stephenson's Rental Services
Toronto, ON
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power…
Added 2 hours ago
T
Treasury Liquidity Measurement - Analyst
TD
Toronto, ON
- Full-time
Responsible for quality, timeliness and completeness of the underlying data used to produce internal and regulatory metrics and reporting
Added 3 hours ago
JD
Kitchen staff
J D Wetherspoon
Cardiff, ON
- Full-time
working as a team to keep to time and quality targets
Added 6 hours ago
M
Sales Executive Lead, North America
Merchery
Montreal, QC
- $68,000 to $75,000 CAD / year
- Full-time
Merchery is born from the simple observation that corporate gifts and promotional products are most of the time low quality. This billion $ market is shady, and often made of products…
Added 7 hours ago
TO
Clinical Care Leader, Wellness Program
The Ottawa Hospital
Ottawa, ON
- Full-time
…leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position…
Added 9 hours ago
LU
Content Lawyer (Corporate and Private M&A)
LexisNexis UK
AB · BC · MB · NB · NL · NS · Toronto, ON · ON · PE · Montreal, QC · QC · SK · Canada - Toronto (Sheppard Ave)
- Full-time
Do you enjoy creating practical, high-quality legal content that helps other professionals succeed?
Added 10 hours ago
W
Senior Merchant
Walmart
Mississauga, ON
- Full-time
Initiate, negotiate, and manage vendor agreements, costs, vendor allowances/terms, quality, and delivery terms to drive supplier performance. The role involves developing and maintaining…
Added 10 hours ago
AO
Food Production Worker
ANNE of Green Gables Chocolates
Charlottetown, PE
- Full-time
…customer satisfaction, we are known for the great taste and high quality of our products and we strive to maintain this…
Added 10 hours ago
UO
Intermediate Specialist, Academic Avising
University of Ottawa
Ottawa, ON · Montpetit Hall
- Full-time
…committed to becoming a nationally and internationally recognized leader in innovative approaches to active living, health promotion, and quality health…
Added 10 hours ago
Deputy Director, Residential Tenancies Branch
Public Service Delivery
Winnipeg, MB
The Residential Tenancies Branch requires a leader who can balance operational excellence, legislative accountability, and organizational transformation. While knowledge of administrative…
Added 10 hours ago
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Customer Development Manager - Pet Specialty
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
…another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s…
Added 11 hours ago
TT
Digital Controls Technical Specialist
Trane Technologies
Montreal, QC
- Full-time
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 12 hours ago
MG
Warehouse Worker
Municipal Group of Companies
Truro, NS
- Full-time
MBW Courier Inc, Part of the Municipal Group of Companies has become a leader in the transportation industry by providing unmatched quality service to our customers and employing quality…
Added 12 hours ago
FA
Construction Surveyor
FitzGerald and Snow (2010) Ltd.
Charlottetown, PE
- Full-time
Support quality control by verifying work is constructed to line, grade, and design specifications

Customer Experience Associate

Brampton, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution
Discretion
Teamwork
Adaptability

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Personal Banking
Commercial Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Banking Solutions
Administration
Time Management
Communication Skills
Detail Oriented
Team Effectiveness

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