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Added 26 mins ago
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Administrative Associate-EN
Guillevin
Whitehorse, YT
- Full-time
Support the manager by performing all administrative tasks: manage email and scheduling, manage billing, track and update accounts receivable.
Added 26 mins ago
FC
Fit4Less Host - Ottawa Walkley Road
Fit4Less Canada
Ottawa, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 26 mins ago
TS
Store Associate
The Salvation Army in Canada
St. Albert, AB
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 26 mins ago
TH
SUPERVISEUR DE SECTEUR, MISE EN MARCHÉ EN MAGASIN, CANADA
The Home Depot Canada
Saskatoon, SK
- Full-time
…turns. Merchandising Supervisors direct the priorities of the associate based on directives of the Merchandising Execution Manager. Tasks & ResponsibilitiesSupervise, coach, train & develop…
Added 26 mins ago
TH
Merchandising Execution Area Supervisor Full-Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Full-time
…turns. Merchandising Supervisors direct the priorities of the associate based on directives of the Merchandising Execution Manager. Tasks & ResponsibilitiesSupervise, coach, train & develop…
Added 26 mins ago
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Associate Finance Manager, Foods (Canada)
Unilever
Toronto, ON
- Full-time
Associate Finance Manager (AFM) – Foods Canada
Added 26 mins ago
TA
SALES ASSOCIATE – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Victoria, BC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 26 mins ago
IE
Patient Service Associate (Ottawa, ON)
Inizio Engage
Ottawa, ON · Montreal, QC
- Full-time
The PSA is a field role that will be reporting to the Associate Manager, Inizio Engage Canada.
Added 40 mins ago
NS
Recreation Therapy Associate - Rehabilitation Services
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Manager of Rehabilitation Services, and under the supervision of a therapist, the Recreation Therapy Associate is a member of the health care team, providing support to…
Added 55 mins ago
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Store Associate
Glenlyon Norfolk School
Victoria, BC
- $23 CAD / hour
- Part-time
Reporting to the Store Manager, the Store Associate supports the day-to-day operations of the School’s Gryphon Door, providing uniforms, school supplies and other specialty items to…
Added 1 hour ago
TC
Assistant Store Manager Winners Homesense Summit Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Kamloops, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
SC
Sales Associate - Part Time
Staples Canada
Okotoks, AB
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Ottawa, ON
- Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Ottawa, ON · Vanier Thrift Store
- Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 1 hour ago
FT
Automotive Tire Technician
Fountain Tire
Leduc, AB
- Other
Fountain Tire Leduc, an established automotive repair shop, is looking for a responsible, safe, and dedicated associate to join our team as an Automotive Tire Technician!
Added 1 hour ago
WC
(CAN) Cashier
Walmart Canada
Halifax, NS
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
TL
Service Writer
TruckPro, LLC
Ayr, ON
- Full-time
…customer records. This position will also assist the Service Manager with the overall daily operations such as physical inventories, maintain adequate inventory levels, reporting,…
Added 1 hour ago
Part time pharmacy assistant
Walmart Canada
Calgary, AB
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 1 hour ago
TC
Assistant Store Manager in Training Winners - Ancaster Power Centre
TJX Canada – Winners, Marshalls, HomeSense
Ancaster, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 1 hour ago
TC
Assistant Store Manager Marshalls Oshawa Centre
TJX Canada – Winners, Marshalls, HomeSense
Oshawa, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 2 hours ago
GD
DYNAMITE - Seasonal Sales Associate - Avalon Mall
Groupe Dynamite
St. John's, NL
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 2 hours ago
WC
(CAN) OMNI Department Manager Temporary
Walmart Canada
Mount Pearl, NL
- Contract
Position Summary...The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the…
Added 2 hours ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Mount Pearl, NL
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 2 hours ago
WC
(CAN) Asset Protection Associate (VALID SECURITY LICENSE REQUIRED)
Walmart Canada
Calgary, AB
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…

Customer Experience Associate

Kingston, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Kingston, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
Assist with responding and resolving customer concerns, escalating when necessary
Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers

SHAREHOLDER

Support the achievement of business objectives by supporting advice goals
Promote products, advice, services and banking capabilities
Understand and apply operating policies and procedures
Contribute to business objectives for Operational Excellence
Support the timely and accurate completion of business processes and procedures
Escalate non-standard or high-risk transactions / activities as necessary
Support and participate in process improvement opportunities
Ensure necessary due diligence to support the accuracy of all customer transactions / activities
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by continuously developing knowledge in own area
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
Requires a broad knowledge regarding basic product suite of business supported
Evaluates and recommends customer solutions from established options
Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
Impacts team results through the quality of the services or information provided to customers
Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood
Requires working knowledge and skills developed through formal training or work experience
Generally reports to a Manager Customer Experience or Branch Manager

EXPERIENCE & EDUCATION

High School diploma and/or
1+ years of relevant experience
Post-Secondary or Undergraduate degree (in related field) preferred

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Customer Experience Associate is responsible for providing exceptional service by processing financial transactions and identifying customer needs. They also contribute to branch operational excellence by adhering to bank policies and supporting team objectives.

Requirements

Candidates are required to have a high school diploma and at least one year of relevant experience. A post-secondary or undergraduate degree in a related field is preferred.

Skills

Customer service
Financial transactions
Problem solving
Communication skills
Operational excellence
Banking procedures
Relationship building
Team collaboration
Product knowledge
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
Operational Excellence
Branch Management
Client Relations
Compliance
Bank Code of Conduct
Performance Management
Cross Training
Service Advice
Retail Banking

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