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Added 4 mins ago
GF
Fit4Less Manager - Halifax Clayton Park - Term Position
GoodLife Fitness
Halifax, NS
- Full-time
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Added 4 mins ago
GF
Fit4Less Manager - Toronto Castlefield
GoodLife Fitness
Toronto, ON
- Full-time
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Added 4 mins ago
GF
Fit4Less Region Manager - Halifax Regional Municipality (HRM) Based
GoodLife Fitness
Bedford, NS
- Full-time
Leads and trains on customer service, handling member concerns and addressing escalated member complaints.
Added 4 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Markham, ON
- Full-time
The Sales Account Manager works to develop new and potential accounts within a defined territory of Fire Safety and Protection LLC (FSP). The Sales Account Manager will provide expert…
Added 4 mins ago
RH
Land Development Project Manager
Richcraft Homes Ltd
Ottawa, ON
- $105,000 to $125,000 CAD / year
- Full-time
The Project Manager, Land Development is responsible for supporting in the development and evaluation of land-use plans on the premise of municipal policies, development constraints,…
Added 4 mins ago
M
Manager, Information Risk Management
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Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Manager, Information Risk Management, plays a critical role in supporting regulatory readiness by leading and coordinating Line 2 activities related to regulatory requests, data calls,…
Added 17 mins ago
Facilities Coordinator (Part time, 6 month contract)
JSI
Ottawa, ON
…closely with internal teams and external vendors, the Facilities Manager plays a key role in creating a productive and welcoming workplace…
Added 17 mins ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
Job Title: Senior Manager, Salesforce Platform Architecture & Development
Added 17 mins ago
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- Part-time
Communicate inventory issues/concerns to merchandising supervisor or store manager.
Added 17 mins ago
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Dual Rate - F&B Supervisor / Server
Pure Canadian Gaming Corp.
Calgary, AB
- Full-time
The Food & Beverage Supervisor assists the Food and Beverage Manager in managing the department to ensure superior guest satisfaction. This individual will assist in overseeing the overall…
Added 17 mins ago
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CNC Operator
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Markham, ON
- Full-time
- Report hazards to your supervisor/manager that you are aware of
Added 23 mins ago
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- Full-time
We are looking for an experienced Compliance Specialist to join our Head Office team. Reporting to the Manager, Insurance Compliance, this role is responsible for helping ensure our…
Added 23 mins ago
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kitchen manager
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- Full-time
Added 23 mins ago
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restaurant manager
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- Full-time
Added 23 mins ago
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Waterfront Operations Coordinator
Build Nova Scotia
Halifax, NS
- Full-time
The Waterfront Operations Coordinator supports the safe, efficient, and customer-focused operation of marina facilities across the waterfront portfolio. Reporting to the Area Manager, this…
Added 23 mins ago
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Senior Investigator, High Risk Team, Anti-Money Laundering Financial Intelligence Unit
BMO
Toronto, ON
- Full-time
Analyze customer profiles, ownership structures, expected activity, transactional patterns, and supporting documentation to identify potential AML risks or concerns.
Added 23 mins ago
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Part-Time Manager
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- $16 to $17 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 23 mins ago
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Ottawa, ON
- Full-time
We are seeking a highly skilled and experienced Service Manager with a strong background in the installation, service, and inspection of fire alarm, security, and sprinkler systems (a…
Added 23 mins ago
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- Full-time
The Catering & Conference Event Manager is responsible for developing, coordinating and managing all details of special events. The role will prepare quotes for clients and follow up on the…
Added 23 mins ago
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Bookkeeper/Office Manager
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- $70,000 to $80,000 CAD / year
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Added 35 mins ago
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Added 35 mins ago
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…report any Environmental, Health & Safety hazards, incidents and concerns to the immediate supervisor/manager. Management will ensure employees are provided with job specific Environmental,…
Added 35 mins ago
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Added 35 mins ago
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Added 35 mins ago
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Customer Experience Associate

Kingston, ON, Canada

$22.00 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Kingston, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
Assist with responding and resolving customer concerns, escalating when necessary
Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers

SHAREHOLDER

Support the achievement of business objectives by supporting advice goals
Promote products, advice, services and banking capabilities
Understand and apply operating policies and procedures
Contribute to business objectives for Operational Excellence
Support the timely and accurate completion of business processes and procedures
Escalate non-standard or high-risk transactions / activities as necessary
Support and participate in process improvement opportunities
Ensure necessary due diligence to support the accuracy of all customer transactions / activities
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by continuously developing knowledge in own area
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
Requires a broad knowledge regarding basic product suite of business supported
Evaluates and recommends customer solutions from established options
Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
Impacts team results through the quality of the services or information provided to customers
Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood
Requires working knowledge and skills developed through formal training or work experience
Generally reports to a Manager Customer Experience or Branch Manager

EXPERIENCE & EDUCATION

High School diploma and/or
1+ years of relevant experience
Post-Secondary or Undergraduate degree (in related field) preferred

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Customer Experience Associate is responsible for providing exceptional service by processing financial transactions and identifying customer needs. They also contribute to branch operational excellence by adhering to bank policies and supporting team objectives.

Requirements

Candidates are required to have a high school diploma and at least one year of relevant experience. A post-secondary or undergraduate degree in a related field is preferred.

Skills

Customer service
Financial transactions
Problem solving
Communication skills
Operational excellence
Banking procedures
Relationship building
Team collaboration
Product knowledge
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
Operational Excellence
Branch Management
Client Relations
Compliance
Bank Code of Conduct
Performance Management
Cross Training
Service Advice
Retail Banking

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