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Added 1 hour ago
BG
Field Parts Operations Manager - Truck and Trailer
Brandt Group of Companies
Mississauga, ON
- Full-time
The Field Parts Operations Manager is responsible for leading and supporting Parts departments for our truck and trailer division across multiple store locations to drive sales,…
Added 2 hours ago
RS
Gestionnaire principal de la location/Senior Manager Rental
Ryder System, Inc.
Montreal, QC
- Full-time
…exécution des ventes, responsabilités financières, leadership, opérations et gestion de flotte, fidélisation et développement de la clientèle, ainsi que communication. Ce poste relève…
Added 2 hours ago
DR
Branch Manager
DMC Recruitment Group
Edmonton, AB
- Full-time
They are currently seeking an experienced Branch Manager to lead their Edmonton operation. This is an excellent opportunity for a hands-on leader who enjoys balancing sales leadership,…
Added 3 hours ago
GE
Branch Supervisor - Welland
Gerrie Electric Wholesale Ltd.
Welland, ON
- Full-time
Handle all aspects of the branch as required when the manager is absent
Added 3 hours ago
RD
Team Operations Lead
RBC Dominion Securities
Vernon, BC
- Full-time
The RBC Dominion Securities branch located in Vernon, BC is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as a Team Operations…
Added 3 hours ago
CC
Production Manager
Cintas Canada
AB · Edmonton, AB
- Full-time
Cintas is seeking a Production Manager. The Rental Production Manager is responsible for creating a high performing operational environment with a team that is focused, motivated, and…
Added 4 hours ago
V
Branch Manager - West End
Vancity
Vancouver, BC
- Full-time
As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution within one of…
Added 5 hours ago
HR
Branch Manager, Cold Lake
Herc Rentals
Ardmore, AB
- Full-time
The Mega Project Branch Manager is responsible for the overall leadership, management, and operational success of the Company's Cold Lake Mega Project operations. This role ensures the…
Added 5 hours ago
TE
Branch Administrator - Temporary 18-month contract
TK Elevator
Burnaby, BC
- Full-time
Positive attitude and a proactive approach to supporting branch operations.
Added 5 hours ago
T
Personal Banking Associate Trainee
TD
Burnaby, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 5 hours ago
T
Personal Banking Associate
TD
Welland, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 5 hours ago
T
Personal Banking Associate Trainee
TD
Victoria, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer Department Overview:
Added 5 hours ago
T
Personal Banking Associate
TD
Estevan, SK
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 5 hours ago
T
Senior Personal Banker Trainee - November 5th Networking Event, Edmonton
TD
AB
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 5 hours ago
T
Customer Experience Associate
TD
Port Coquitlam, BC
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 5 hours ago
General Manager
WillScot
New Canada, NS · Toronto, ON · ON · MB · AB · SK · NL · Calgary, AB · Etobicoke, ON
As the leader of the Region/Market, the General Manager is responsible for driving profitable growth by developing and executing strategic business plans that align with company objectives.…
Added 6 hours ago
GC
Sales and Service Rep, Lead
Grainger Canada
Fort McMurray, AB
- Full-time
Under the general direction of the Operations Manager, the Lead, Sales & Service Rep has direct impact on customer retention and financial results of the onsite business. Responsible for…
Added 6 hours ago
CW
General Manager, New Markets - Prairies
Centra Windows & Install Pros
Saskatoon, SK
- Full-time
This is your opportunity to build more than a branch. You will build Centra’s next region and shape how we expand for years to come.
Added 6 hours ago
CW
General Manager, New Markets - Prairies
Centra Windows & Install Pros
Regina, SK
- Full-time
This is your opportunity to build more than a branch. You will build Centra’s next region and shape how we expand for years to come.
Added 6 hours ago
A
Maintenance Technician
ALS
Sudbury, ON · Greater Sudbury, ON
- Full-time
Maintenance, repair and troubleshoot of prep laboratory equipment; provides reports to Manager;
Added 6 hours ago
DW
Regional Sales Manager - Winnipeg
Durabuilt Windows & Doors
Winnipeg, MB
- Full-time
We are seeking a driven and strategic sales leader to take the helm of our Winnipeg branch. As the Branch Sales Leader, you will oversee day-to-day operations and lead a dedicated team of…
Added 6 hours ago
Production Manager
Cintas
Edmonton, AB
Cintas is seeking a Production Manager. The Rental Production Manager is responsible for creating a high performing operational environment with a team that is focused, motivated, and…
Added 7 hours ago
RB
Assistant Branch Manager - Greater Toronto Region
Royal Bank of Canada
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 7 hours ago
RB
Team Operations Lead
Royal Bank of Canada
Vernon, BC
- Full-time
The RBC Dominion Securities branch located in Vernon, BC is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as a Team Operations…
Added 7 hours ago
AK
Assistant Branch Manager
AIM KENNY U-PULL
Trois-Rivières, QC
- Full-time
As the Assistant Branch Manager, you will work under the supervision of the Branch Manager. You will be responsible for managing a team, overseeing daily operations, and ensuring that…

Customer Experience Associate

Port Coquitlam, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 19, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Port Coquitlam, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Customer Service
Relationship Management
Operations
Compliance
Code of Conduct
Administration
Time Management
Communication
Professional Development
Branch Banking

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