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Added 13 mins ago
EC
Commercial Administration Officer
East Coast Credit Union
Port Hood, NS · NS · Dartmouth, NS
- Full-time
East Coast Credit Union is seeking a Full-time Commercial Administration Officer to join our team! This permanent position is well suited for an individual with experience in a financial…
Added 13 mins ago
HR
Clerical Support Associate, Emergency Department, Part time
Humber River Health
Toronto, ON · Greater Toronto, ON
- Part-time
- Other
Employment Status: Part-time Hours of Work: 8 hour days/evenings/nights and continuous weekend workLocation: Humber River Health, Willson Site Labour Group: Teamsters Clerical Reporting…
Added 13 mins ago
JC
Assistant Manager
JYSK Canada
Campbell River, BC
- $42,000 to $45,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 26 mins ago
JC
Assistant Manager
JYSK Canada
Campbell River, BC
- $42,000 to $45,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 27 mins ago
QP
Leasing Associate, New Developments, Residential
QuadReal Property Group
Vancouver, BC
- Full-time
…management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and…
Added 27 mins ago
QP
Operations Coordinator
QuadReal Property Group
Vancouver, BC
- Full-time
…management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and…
Added 27 mins ago
Data Scientist (Askuity division)
The Home Depot
Toronto, ON
…Depot to make profitable, data-driven decisions and drive real-time…
Added 27 mins ago
TH
Front End Supervisor Full-Time - 7052 Regina (12 Month Contract)
The Home Depot
Regina, SK
- Full-time
Health and Dental Benefits for Full Time associates
Added 27 mins ago
TH
PRO Account Sales Associate: Full Time - ABBOTSFORD
The Home Depot
Abbotsford, BC
- Full-time
…responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining…
Added 27 mins ago
TH
Merchandising Execution Associate Full Time - 7255 Cranbrook
The Home Depot
Cranbrook, BC
- Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 27 mins ago
TH
Head Cashier: Full Time - NANAIMO
The Home Depot
Nanaimo, BC
- Full-time
…through scheduling and providing first level of escalation for customer…
Added 27 mins ago
TH
Overnight Freight Team Supervisor : Full Time - LANGFORD
The Home Depot
Victoria, BC
- Full-time
Health and Dental Benefits for Full Time associates
Added 27 mins ago
TH
Merchandising Associate: Full Time (6am- 2:30pm) - LANGFORD
The Home Depot
Victoria, BC
- Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 27 mins ago
TH
Department Supervisor Full-Time - 7052 Regina
The Home Depot
Regina, SK
- Full-time
Health and Dental Benefits for Full Time associates
Added 27 mins ago
TH
Sales Associate Full Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 27 mins ago
TH
Hardware Sales Associate Full Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 27 mins ago
TH
Overnight Freight Associate Full Time - 7102 Thunder Bay
The Home Depot
Thunder Bay, ON
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 27 mins ago
TH
Overnight Order Picker Full Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 27 mins ago
TH
Receiving Supervisor Full-Time - 7248 Whitemud
The Home Depot
Canada
- Full-time
Scheduling Receiving Associates' and the Return to Vendor Associate (RTV) work time and training (to be approved by the Operations Assistant Store Manager (ASM))
Added 27 mins ago
Replenishment Analyst
The Home Depot
Canada
…category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and supply chain customers. The Analysts will be responsible for achieving,…
Added 27 mins ago
TH
Lumber Associate Full-Time - 7175 Grande Prairie
The Home Depot
Grande Prairie, AB
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 27 mins ago
TH
Kitchen And Bath Sales Associate Full Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 27 mins ago
TH
Paint Sales Associate: Full Time - PRINCE GEORGE
The Home Depot
Prince George, BC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 27 mins ago
TH
Plumbing & Electrical Department Supervisor Full Time - 7131 Red Deer
The Home Depot
Red Deer, AB
- Full-time
Health and Dental Benefits for Full Time associates
Added 27 mins ago
TH
Department Supervisor: Full Time - PRINCE GEORGE
The Home Depot
Prince George, BC
- Full-time
Health and Dental Benefits for Full Time associates

Customer Experience Associate

Port Coquitlam, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 19, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Port Coquitlam, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Customer Service
Relationship Management
Operations
Compliance
Code of Conduct
Administration
Time Management
Communication
Professional Development
Branch Banking

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