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Added 12 mins ago
TC
Restaurant Management | Leadership
The Canadian Brewhouse
Regina, SK
- Full-time
Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality…
Added 12 mins ago
C
Senior Manager, Program Development
Catalyste+
Toronto, ON
- Full-time
To execute on all aspects of program development and growth; the Sr Manager must have excellent technical and writing skills, be a proven team player, agile strategic thinker, able to work…
Added 12 mins ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…professional to join its Marketing department. Reporting to the Manager, Toyota Retail Marketing, the successful candidate will champion effective, efficient and on-brand marketing across…
Added 12 mins ago
YH
Facility Manager
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Full-time
We are currently seeking an experienced and dedicated Facility Manager to lead the operations of our Housekeeping, Laundry, and Maintenance departments and ensure the ongoing safety,…
Added 12 mins ago
CO
Principal Associate, Product Management
Capital One
Toronto, ON
- Full-time
Here are a few of the ways our Product Managers are helping people create meaningful interactions with Capital One:
Added 12 mins ago
SB
Account Manager (Mandatory Travel)
Scandinavian Building Services
Saskatoon, SK
- Full-time
…Connect. As we continue to grow we are looking to add an Account Manager in Saskatoon, SK to the Scandi…
Added 12 mins ago
SB
Director- Atlantic
Scandinavian Building Services
Halifax, NS
- Full-time
30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role
Added 25 mins ago
DE
Sr Operations Supervisor
DHL Express
Mount Hope, ON
- Full-time
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Added 25 mins ago
EG
Talent & Culture Partner
Epic Group
Calgary, AB
- $70,000 to $80,000 CAD / year
- Full-time
Collaborate closely with the HR Operations & Compliance Specialist to support employee and manager needs with clarity and consistency.
Added 25 mins ago
AF
Senior Manager, SSU Finance (15 Month Term)
ATB Financial
Calgary, AB
- Contract
…thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to…
Added 25 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 25 mins ago
VH
Operations Representative – Logistics
VIMY HR Consulting
Calgary, AB
- Full-time
Reporting to the General Manager, Operations, we are looking for an Operations Representative – Logistics, to support the physical movement of C4+ products throughout North America. With a…
Added 25 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 27 mins ago
S
Department Manager, Wine
Save-On-Foods
Surrey, BC · Fleetwood - Surrey BC
- Full-time
…grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers,…
Added 27 mins ago
D
Support Coordinator, Education Team
Desjardins
Toronto, ON · Montreal, QC · Complexe Desjardins Montréal
- Full-time
Plan, manage and update work schedules to ensure that operations run smoothly and at expected performance levels.
Added 27 mins ago
Manager, Media and Public Affairs
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Manager, Media and Public Affairs. In this position, you will play a key…
Added 27 mins ago
B
Senior Manager, AI Strategy & Product Management
BMO
Toronto, ON · FCP
- Full-time
Senior Manager – AI Strategy & Product Management
Added 27 mins ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Montreal, QC
- Full-time
We’re looking for friendly, motivated people who enjoy helping people and being part of a team - this posting represents a current opportunity at Giant Tiger.
Added 27 mins ago
F
Operations Supervisor - 797 Remanufacturing
Finning
Red Deer, AB
- Full-time
Reporting to the Service Manager, the Operations Supervisor is accountable for delivering exceptional customer service through effective safety leadership, people development, repair…
Added 27 mins ago
F/
Senior Relationship Manager, Agriculture Commercial Financing
FCC / FAC
Prince Albert, SK
- Full-time
Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
Added 42 mins ago
AC
Manager, Project Development - Mining and Metals Saskatoon
Allnorth Consultants Limited
Saskatoon, SK
- Full-time
We are seeking a Project Development Manager to join our Mining & Metals team. As a key member of the operations team, you will help strengthen Allnorth’s brand, build lasting client…
Added 42 mins ago
S
gérant (e) de magasin, Dollard-des Ormeaux et environs, QC
Starbucks
Dollard-Des Ormeaux, QC · Pointe-Claire, QC
- $61,000 to $80,875 CAD / year
Starbucks has a reputation for creating extraordinary people who contribute to the success of the company by serving the interests of partners (employees), customers and communities around…
Added 56 mins ago
B
Senior Manager, AI Strategy & Product Management
BMO
Toronto, ON
- Full-time
Senior Manager – AI Strategy & Product Management
Added 56 mins ago
KB
Assistant Store Manager - Sales and Services
Kent Building Supplies
Corner Brook, NL
- Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Added 56 mins ago
CR
Senior Project Manager - Planning, Systems and Business Support
Canadian Red Cross
Canada
- Full-time
Title: Senior Project Manager – Planning, Systems & Business Support

Customer Experience Associate

Port Coquitlam, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 19, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Port Coquitlam, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Customer Service
Relationship Management
Operations
Compliance
Code of Conduct
Administration
Time Management
Communication
Professional Development
Branch Banking

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