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Added 6 mins ago
Software Engineer II, Earnings
Toast
Toronto, ON
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Added 6 mins ago
Lead Software Engineer
Capgemini
Mississauga, ON
…industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex…
Added 6 mins ago
RB
Manager, Change Management
Royal Bank of Canada
Toronto, ON
- Full-time
…execute end-to-end change management (process, technology, and people) for an assigned set of strategic initiatives. The incumbent will develop change management approach and solid plans…
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Director, Business Development - Asset Servicing
Royal Bank of Canada
Toronto, ON
- Full-time
Partner across all areas of RBC to bring OneRBC to the market. Build and execute on a pipeline of large revenue, high-impact enterprise deals using RBCIS platform capabilities.
Added 6 mins ago
MH
Data Analyst (Claims)
Moe's Home Collection
Vancouver, BC
- Full-time
Design made simple for the modern home. Our passion lies in furniture and design, and it is the fuel that drives our business. We are a family-run company and aim to maintain this as we…
Added 6 mins ago
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Workforce Strategy & Transformation Lead
The Home Depot
Canada
- Full-time
Partner with Business, HR, Operations leaders, and other cross-functional partners to align workforce strategies with current and future business needs.
Added 6 mins ago
Fixed-Term Marketing Manager, Home
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…ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the…
Added 19 mins ago
AC
Property Field Claims Manager
Allstate Canada
ON · Ontario, Canada
- Full-time
Partner closely with cross-functional teams and vendor partners to support strategic initiatives, process improvements, and business objectives.
Added 19 mins ago
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DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
He is also responsible for the performance of his team and the organization's technology partner ecosystem. This role is for an experienced, business-oriented, and results-driven IT leader…
Added 19 mins ago
MS
Operations Supervisor
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Mississauga, ON
- Full-time
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring…
Added 19 mins ago
SP
Sales Programs Senior Manager
Salesforce Partner Canada
Toronto, ON
- Full-time
We are looking for high-energy, driven people who are passionate about helping sales teams succeed in Canada. Salesforce’s Sales Programs team is focused on executive-level alignment to…
Added 19 mins ago
AM
Cost Estimator
Array Marketing
Toronto, ON · Greater Toronto Area, Canada
- $62,000 to $72,000 CAD / year
- Contract
…merchandising solutions. With more than 1,800 employees worldwide, we partner with leading brands including Sephora, L’Oréal, Coty, PUIG, Amazon, and many others to design, engineer,…
Added 19 mins ago
SS
Manager, IT Business Systems
SMS Security
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
SMS Security has protected people and property since 1988. Headquartered in Toronto, we proudly serve multi-residential condominium communities across the Greater Toronto Area, providing…
Added 19 mins ago
MS
Senior Director Business Development
Metro Supply Chain
Mississauga, ON
- Full-time
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring…
Added 19 mins ago
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Marketing Director Redken/Pulp Riot
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Montreal, QC
- Full-time
Lead for growth: Partner with Sales, Education, Finance and the broader leadership team to identify growth opportunities, shape business priorities and make clear choices on investment and…
Added 19 mins ago
AM
Customs & Trade Compliance Analyst
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
…merchandising solutions. With more than 1,800 employees worldwide, we partner with leading brands including Sephora, L’Oréal, Coty, PUIG, Amazon, and many others to design, engineer,…
Added 19 mins ago
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Director, Talent Attraction
Salesforce Partner Canada
Toronto, ON
- Full-time
…closely with talent delivery, employee brand marketing, and business leaders to build a high-quality pipeline that meets current and future hiring needs. The role also plays a key part in…
Added 21 mins ago
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Assoc Business Dev - ITS
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Toronto, ON
- Full-time
We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to…
Added 21 mins ago
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Director, Talent Attraction
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it…
Added 21 mins ago
TI
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- Full-time
…marine, and indoor mobile survey operations. Our products and our people collaboratively work hard, work smart and work well in any condition. Our culture is caring and cooperative. We love…
Added 21 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 21 mins ago
T
Manager Governance and Control (ATHN464)
TD
Toronto, ON
- Full-time
Partner with business and functional stakeholders to drive and deliver governance and control program change and improvement initiatives.
Added 21 mins ago
Digital Marketing and Content Manager
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…pipeline of high-quality, brand-aligned content that supports business objectives across all digital…
Added 21 mins ago
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Key Account Specialist, Quarry Park
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Support and partner with the Sales Team regarding customer-focused initiatives, regular portfolio updates, and account evaluation and upkeep.
Added 36 mins ago
B
CUSTOMER SERVICE REPRESENTATIVE
BMO
Vancouver, BC · FBT
- Part-time
…deliver the desired customer experience and achieve overall business…

Customer Experience Associate

Lacombe, AB, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Oct 23, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Work Location:

Lacombe, Alberta, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

22.00 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. Job Description: Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. In this role, you will:
- Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Job Requirements:
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset.
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Communication
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Retail Banking
Commercial Banking
Communication
Problem Resolution
Operational Excellence

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