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Added 11 mins ago
MU
Student Recruitment Associate
McGill University
Sainte-Anne-de-Bellevue, QC · Laird Hall
- Full-time
Demonstrated ability to provide professional, responsive, and client-focused service to prospective students, applicants, parents, and other stakeholders.
Added 11 mins ago
C
Associate, Client Services
CIBC
Toronto, ON
- Full-time
Reporting to the Director or Team Leader, the Associate, Client Services will conduct client risk assessments, including a thorough review of adverse media and geopolitical risks associated…
Added 11 mins ago
B
Intermediate Accountant, Financial Reporting & Insights
BDO
Toronto, ON
- Full-time
Our Toronto Bay Street office is looking for an Intermediate Associate to join the Financial Reporting & Insights team. This is an existing vacancy where you will own the following…
Added 22 mins ago
NB
Associate
National Bank of Canada
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
Added 22 mins ago
NB
Wealth Associate
National Bank of Canada
Rimouski, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 22 mins ago
BH
Registered Practical Nurse (SWAN)
Bayshore HealthCare
Hamilton, ON
- Full-time
Client-Centered Care: Focus on building strong, trusting relationships with clients and their families
Added 24 mins ago
NB
Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 24 mins ago
NB
Senior Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
We are seeking an experienced Senior Wealth Associate to serve as a trusted partner to our Wealth Advisors and a key relationship contact for our clients. This is a highly visible,…
Added 26 mins ago
KS
Canada Partner Associate
Kastech Software Solutions Group
Toronto, ON
- $30 to $35 USD / hour
- Contract
The Client team is looking for ambitious, highly motivated bilingual individuals to join our Sales team. As a Bilingual Sales Representative, you will play a key role in growing the Client…
Added 26 mins ago
Campus Recruiter - Senior Associate
EY
Toronto, ON
…the National Campus Recruitment Team, our Human Resources and Client Serving Team Members from our Practices as well as other Service Lines. The Recruiter is responsible for recruiting…
Added 26 mins ago
Registered Nurse (NSWOC)
Bayshore
Hamilton, ON
Client-Centered Care: Focus on building strong, trusting relationships with clients and their families
Added 41 mins ago
Donor Centre Associate - Blood Collection
Canadian Blood Services
Nanaimo, BC
Canadian Blood Services is looking for a Casual Donor Centre Associate - Blood Collection to join our dynamic Collections team in our BC-Nanaimo donor mobiles.
Added 41 mins ago
CH
Administrative Associate
CBI Health
Ottawa, ON
- Full-time
…out-patient rehabilitation clinic. As a full-time Administrative Associate at our Ottawa office, you will be the face and voice of an accredited, innovative healthcare organization…
Added 55 mins ago
V
Lead Optimizely Solutions Architect
Valtech
Canada
- Full-time
…leadership, AI innovation and people management. You'll help shape client roadmaps, support business development efforts, mentor engineers and architects, and ensure solutions are scalable,…
Added 55 mins ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 USD / hour
- Full-time
- Collaborer avec les services internes pour répondre aux demandes des clients et garantir une expérience client positive
Added 56 mins ago
Associate Veterinarian - North Hill Animal Hospital
VetStrategy / Daubigny
Bolton, ON
Strong communication skills and a compassionate, client-focused approach
Added 56 mins ago
Associate Veterinarian - North Hill Animal Hospital
VetStrategy / Daubigny
Bolton, ON
Strong communication skills and a compassionate, client-focused approach
Added 56 mins ago
R
Associate Advisor
RBC
Sherbrooke, QC
- Full-time
RBC Dominion Securities is seeking an Associate Advisor to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will deepen…
Added 1 hour ago
T
Research Associate, Quantitative Research Team - TD Asset Management
TD
Toronto, ON · Montreal, QC
- Full-time
In attaining this client commitment, TDAM has built one of Canada’s largest and most respected investment management and research teams with more than 220 Portfolio Managers, Associate…
Added 1 hour ago
T
Customer Experience Associate
TD
Richmond, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
A
Associate Account Director
ApplyBoard
Kitchener, ON
- Full-time
As a frontline relationship owner, the Associate Account Director will be responsible for managing a diverse portfolio of institutional partners across one or more regions. Acting as a…
Added 1 hour ago
RD
Associate- EN
RBC Dominion Securities
Laval, QC
- Full-time
The RBC Dominion Securities Laval branch is looking for a resourceful, efficient, and collaborative individual to join our leading wealth management firm as an Associate.
Added 1 hour ago
RD
Associate Advisor- EN
RBC Dominion Securities
Sherbrooke, QC
- Full-time
RBC Dominion Securities is seeking an Associate Advisor to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will deepen…
Added 1 hour ago
PC
GRADUATE ANALYST / ASSOCIATE
Pyramid Consulting, Inc
Saskatoon, SK
- $23 to $25 CAD / hour
- Contract
Immediate need for a talented GRADUATE ANALYST / ASSOCIATE. This is a 06+ Months Contract opportunity with long-term potential and is located in Saskatoon, Saskatchewan, Canada (Onsite).…
Added 1 hour ago
KP
Client Experience Associate
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
We have an excellent opening for a Client Experience Associate to join our amazing environment with an opportunity for continuous growth and development. For more information, please read…

Customer Experience Associate

Richmond, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 21, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Work Location:

Richmond, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Mandarin or Cantonese skills are considered an asset for this opportunity.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in accordance with bank policies.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Mandarin
Cantonese

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Mandarin
Cantonese
Retail Banking
Client Relations
Operational Excellence

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