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Added 13 mins ago
GI
Project Manager
Green Infrastructure Partners
Markham, ON · Commerce Valley Dr W, Markham, ON
- Full-time
The Project Manager is accountable for the successful delivery of Construction Dewatering and Water Treatment projects, with a focus on achieving excellence in revenue generation,…
Added 13 mins ago
GI
HSE Advisor
Green Infrastructure Partners
Hamilton, ON · Lancing Dr, Hamilton, ON
- Full-time
Reporting on the ON West HSE Manager, the HSE Advisor is responsible for supporting the implementation and continuous improvement of GIP’s Health, Safety and Environmental programs across…
Added 13 mins ago
GI
Construction Quality Manager
Green Infrastructure Partners
Toronto, ON · Danforth Ave, Toronto, ON
- $120,000 CAD / year
- Full-time
The Construction Quality Manager is responsible for the continuous oversight and proactive management of quality control (QC) and quality assurance (QA) processes for large-scale…
Added 13 mins ago
GI
Estimating Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Pre-Construction Manager, the Pre-Construction Coordinator will be responsible for supporting the Estimating and Operations teams in the successful preparation of…
Added 13 mins ago
GI
Risk Manager
Green Infrastructure Partners
Markham, ON · Commerce Valley Dr W, Markham, ON
- Full-time
…project risk management across a portfolio of projects. The Risk Manager will work closely with estimating, scheduling, design/engineering, construction, and commercial from…
Added 13 mins ago
GI
Project Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
We are seeking an experienced Project Manager to join our Major Projects team in the Greater Toronto Area (GTA). In this role, you will lead high-impact, large-scale initiatives from…
Added 13 mins ago
GI
Talent Acquisition Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the VP, HR, the Talent Acquisition Manager is pivotal in cultivating a talent-centric organization by developing and executing innovative recruitment strategies that attract…
Added 23 mins ago
ML
Senior Operations Manager (Operations Manager I)
Matrix Logistics Services Limited
Calgary, AB
- Full-time
The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $110,000, with bonus potential.
Added 23 mins ago
A
Senior Bilingual French Recruiter
AMS
Toronto, ON
- $76,000 to $100,000 CAD / year
- Full-time
Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and…
Added 23 mins ago
A
Test Technologist
Actalent
Oakville, ON
- $25 to $35 CAD / hour
- Contract
This role requires working onsite at the Oakville location for 5 days a week. The project is managed by a U.S.-based manager, while local support and coordination will be provided on-site.…
Added 23 mins ago
A
Hardware Engineer
Actalent
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time
…year. The successful candidate will contribute to new product development and an upcoming large instrumentation project incorporating radio and wireless technology. The role is expected to…
Added 23 mins ago
L&
Gérant(e) de Magasin/Retail Store Manager - Place Ste-Foy
Lindt & Sprüngli USA
Quebec, QC · LCA - CAN - Retail - Place Ste-Foy - QC
- Full-time
We are looking for an enthusiastic and keen individual to fill the role of Store Manager for our Lindt store in the Place Ste-Foy location. The ideal candidate must possess strong…
Added 23 mins ago
L&
National Account Manager - West
Lindt & Sprüngli USA
Vancouver, BC · BC
- Full-time
Reporting to the Director, Sales, the National Account Manager leads the development and execution of customer strategies for Pattison Food Group and London Drugs. This role builds…
Added 23 mins ago
SH
Engineering Manager, Controls & Industrial Automation
Sotera Health
Ottawa, ON
- Full-time
Nordion is seeking an Engineering Manager, Controls & Industrial Automation, who will provide strategic leadership and oversight for the electrical, control, and industrial automation…
Added 23 mins ago
B
Senior Generalist, Corporate HR & Total Rewards
B2GOLD
Vancouver, BC
- $120,000 to $145,000 CAD / year
Reporting to the Manager, Corporate HR and Manager, Total Rewards, the Senior Generalist provides operational, analytical and administrative support for a wide range of HR and Total Rewards…
Added 23 mins ago
Assistant Manager I
EssilorLuxottica Group
Winnipeg, MB
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to…
Added 43 mins ago
KD
Warehouse Associate I
Keurig Dr Pepper
Coquitlam, BC
- $41,900 to $56,056 CAD / year
- Full-time
This list is not exhaustive. Any other related duties as may be assigned by the line manager.
Added 43 mins ago
EC
Lead Radio Frequency Engineer
Eaton Corporation
Port Coquitlam, BC
- Full-time
…If you are seeking a fast-paced, innovative career offering development opportunities in an entrepreneurial and growing business, then this position is for you. This position will play a…
Added 58 mins ago
FC
Fit4Less Manager - Edmonton Depot 170
Fit4Less Canada
AB · Edmonton, AB
- Full-time
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Added 58 mins ago
CG
Unit Retail Marketing Manager
Compass Group Canada
Oshawa, ON
- Full-time
…details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note…
Added 58 mins ago
FC
Fit4Less Manager - Orangeville Fairgrounds
Fit4Less Canada
Orangeville, ON
- Full-time
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Added 58 mins ago
T
Information Security Specialist
TD
Mississauga, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 58 mins ago
T
Manager, GTS Risk & Control Shared Services Testing
TD
Markham, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 58 mins ago
E
Warehouse and Production Manager
Emerson
Elmira, ON
- Full-time
The Warehouse and Production Manager, under the direction of the Plant Manager, leads the production and warehouse team to ensure that accuracy, performance and production standards are…
Added 1 hour ago
D
Manager, Commercial Assurance (Calgary)
Deloitte
Calgary, AB
- Full-time
As a Manager, Commercial Assurance serving Energy, Resources and Industrials clients, you will lead and execute contract compliance audits focused on complex commercial arrangements. Your…

Customer Experience Associate

Richmond, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 21, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Work Location:

Richmond, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Mandarin or Cantonese skills are considered an asset for this opportunity.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in accordance with bank policies.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Mandarin
Cantonese

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Mandarin
Cantonese
Retail Banking
Client Relations
Operational Excellence

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