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Added 14 mins ago
GC
Elevator Inspector / Consultant, Vancouver
GUNN Consultants
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
We are looking for a solutions-driven efficiency expert to complement our Project Management Teams in delivering optimal service to our clients. If that sounds like you, read on!
Added 14 mins ago
GC
Coordinator, Training, Mine OperationsNew
Glencore Canada
Sparwood, BC
- $108,000 to $128,000 CAD / year
- Full-time
Assess training needs and recommend learning solutions to support business priorities
Added 14 mins ago
CT
Territory Sales Manager - Eastern Canada (ONT)
CSG Talent
ON · Ontario, Canada
- Full-time
…Representative to grow sales of its CBCT and digital imaging solutions across Ontario and Eastern Canada. This is a growth role, created to expand the company's presence in the region. It…
Added 14 mins ago
L
Product Operations Lead | Promenade St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product…
Added 14 mins ago
TI
Vendor Manager
TekStaff IT Solutions
Toronto, ON
- Contract
The Vendor Manager is responsible for managing Third Party Business Arrangements throughout all stages of the Third Party Management Lifecycle (TPML). This role involves monitoring,…
Added 14 mins ago
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Application Engineer - AMR
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Mississauga, ON
- Full-time
…designing, modifying, developing, and implementing engineered solutions for AMR and automation solutions and deployments using KUKA products and packages across various…
Added 14 mins ago
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Toronto, ON
- Full-time
Position the practice for future scale and specialization as the business grows.
Added 14 mins ago
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Intern - Software Engineer, Winter 2027
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Toronto, ON
- Volunteer
…services from banking and lending, to trust and credit union…
Added 14 mins ago
EI
Project Manager, Senior Civil Engineer - Land Development
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Ottawa, ON
- $115,000 to $140,000 CAD / year
- Full-time
…orchestrating urban subdivisions, we strive to uncover optimal solutions, positioning ourselves as your trusted partner in land development. Armed with a wealth of project experience and an…
Added 14 mins ago
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Test Automation Architect
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Toronto, ON
- Contract
We are seeking a Test Automation Architect to define, design, and govern enterprise-scale automation solutions. The role requires strong hands-on expertise in TypeScript, Playwright, and…
Added 14 mins ago
EI
Senior Water Resources Engineer
Egis in Canada
AB · Edmonton, AB
- $105,000 to $130,000 CAD / year
- Full-time
…delivery of water resources engineering and hydraulic modeling solutions for municipal infrastructure, land development, and urban development projects. The role collaborates with…
Added 14 mins ago
AC
Catering Services Manager
Aramark Canada
Ottawa, ON
- Full-time
…a leadership position which manages all aspects of catering solutions and special events at the location. This position will lead the Catering team to execute events or catering delivery…
Added 14 mins ago
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Java Software Engineer
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Mississauga, ON
- Contract
We are looking for an Architect-Level Java Full Stack Developer to join the Finance & Securitization (FNS) Team. The team is part of a Front Office business environment, working closely…
Added 14 mins ago
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Oracle Cloud SCM Consultant
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- Full-time
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Added 14 mins ago
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Director, Communications and Engagement – Redevelopment Projects
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Brantford, ON
- Full-time
Added 14 mins ago
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Added 14 mins ago
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IT Systems Manager
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Vancouver, BC
- Full-time
Oversee all infrastructure and business applications well continuously improving IT systems for employees, vendors and customers.
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Technical Account Manager
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Woodstock, ON
- Full-time
…forestry. We have access to the broadest range of metalwork solutions worldwide through our elite group of companies. Arrow focuses on providing innovative design, quality craftsmanship,…
Added 14 mins ago
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Water Resources Engineer
Egis in Canada
Toronto, ON
- $85,000 to $115,000 CAD / year
- Full-time
Support planning and execution of stormwater management systems, including ponds, drainage networks, and LID solutions.
Added 14 mins ago
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Senior Identity Governance & Administration (IGA) Developer
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- $99,100 to $132,100 CAD / year
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…identity governance, access automation, and modern cybersecurity solutions? We are seeking a Senior Identity Governance & Administration (IGA) Developer to design, implement, and enhance…
Added 14 mins ago
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At BOS Innovations, we are driven by a clear purpose: to deliver exceptional industrial automation solutions that solve real manufacturing challenges and enable our customers to compete at…
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Added 14 mins ago
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Senior Sales Representative
Evlv
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
You will play a key role in driving new business, expanding market presence, and delivering customized international logistics solutions across air and ocean freight.

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and maintain a positive, professional environment in accordance with bank standards.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Ethics
Professional Development
Teamwork

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