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Added 4 mins ago
TM
PT Assistant Office Manager, Vancouver BC
Tribe Management inc
Vancouver, BC
- $23 to $25 CAD / hour
- Part-time
Position: Assistant Office Manager (minimum 25 hours/ week; Part Time, Permanent)
Added 4 mins ago
RP
Manager, Medical Affairs Operations, Canada
Regeneron Pharmaceuticals
Toronto, ON
- Full-time
…performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and…
Added 18 mins ago
SM
Warehouse Associate
Swish Maintenance Limited
Winnipeg, MB
- Full-time
Added 18 mins ago
SH
Crisis Clinician (N3) - Crisis Services
Shared Health-Soins Communs
Winnipeg, MB
- Internship
…separate but linked service that will remain at a separate location. Up to 20,000 people are anticipated to access the Crisis Response Services each…
Added 18 mins ago
SH
Crisis Clinician (N3) - Crisis Services
Shared Health-Soins Communs
Winnipeg, MB
- Internship
…separate but linked service that will remain at a separate location. Up to 20,000 people are anticipated to access the Crisis Response Services each…
Added 18 mins ago
TI
Security Technical Program Manager
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Security Technical Program Manager with expertise in AI Security, Agentic AI, Cybersecurity Research, Product Evaluation, Technical Due Diligence, and Emerging Security Technologies,…
Added 18 mins ago
TI
Technology Risk Lead - Cybersecurity
Themesoft Inc.
Toronto, ON
- Contract
Talent Acquisition Group - Strategic Recruitment Manager
Added 19 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified, Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
…offer urban living in a picturesque natural setting - the ideal location for the avid city-goer and outdoor enthusiast. The centrally located area of the Tri-Cities offers the perfect…
Added 19 mins ago
K
Manager, People & Change
KPMG
Vancouver, BC
- Full-time
Our People & Change Advisory team is seeking a Manager to strengthen our Management Consulting practice. We are looking for an experienced professional with expertise in organizational…
Added 19 mins ago
K
Manager, International Corporate Tax
KPMG
Montreal, QC
- Full-time
…salary offered within this range depends on factors such as location, skills, abilities, and unique…
Added 33 mins ago
WI
Project Manager - Mining Consulting
WSP in Canada
Mississauga, ON
- Full-time
This opportunity is well suited for a developing Project Manager who is strengthening their delivery, financial, and client management capabilities within a structured project governance…
Added 33 mins ago
WI
Project Manager - Mining Consulting
WSP in Canada
Toronto, ON
- Full-time
This opportunity is well suited for a developing Project Manager who is strengthening their delivery, financial, and client management capabilities within a structured project governance…
Added 33 mins ago
E
Assistant Business Manager
ELEMIS
Edmonton, AB
- Full-time
…highest-performing store across the UK and Ireland. As Assistant Business Manager, you’ll work in close partnership with the Business Manager to drive the success of a fast-paced,…
Added 48 mins ago
S
Associate Brand Manager - Intern
SoTalent
ON · Ontario, Canada
- $34,000 to $49,450 CAD / year
- Internship
Associate Brand Manager Intern – Consumer Marketing
Added 48 mins ago
R&
Tax Manager
Robertson & Company Ltd.
Mississauga, ON
- Full-time
Added 48 mins ago
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assistant manager - retail trade
Jean Coutu
Cap-aux-Meules, QC
- Full-time
Work must be completed at the physical location. There is no option to work remotely.
Added 48 mins ago
CI
In-Home Care Nurse Opportunity
Calian in Space & Technology
Calgary, AB
- Internship
Complete visits at the patient’s home or other approved location.
Added 48 mins ago
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retail sales manager
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Edmonton, AB
- Full-time
Work must be completed at the physical location. There is no option to work remotely.
Added 48 mins ago
R&
Quebec - Commercial Banker / Relationship Manager
Robertson & Company Ltd.
Quebec, QC
- Full-time
Account Manager, Commercial Financing – Defence Sector
Added 1 hour ago
C
PUBLISHING MANAGER
CIRCA
London, ON
- Full-time
Location: London (Hybrid, with regular studio presence)
Added 1 hour ago
AH
Manager
Alberta Health Services
Two Hills, AB
- Full-time
Transition Company: Assisted Living Alberta Classification: Manager Union: Exempt Unit and Program: Continuing Care Primary Location: Two Hills Health Centre Location Details: As Per…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Edson, AB
- Part-time
…support all levels of the multidisciplinary team as per Unit Manager Direction. This position is located at the Edson Hemodialysis…
Added 1 hour ago
AH
Licensed Practical Nurse
Alberta Health Services
Sylvan Lake, AB
- Part-time
As a Licensed Practical Nurse, you will report to the Home Care Manager and will be responsible to assess, plan, monitor and evaluate clients in consultation with the Registered Nurse Case…
Added 1 hour ago
AH
Licensed Practical Nurse
Alberta Health Services
Drumheller, AB
- Part-time
…Designated Supportive Living (DSL) services. Speak to the hiring manager who will confirm if there are any COVID outbreak…
Added 1 hour ago
AH
Supply Coordinator
Alberta Health Services
Red Deer, AB
- Full-time
…conditions! Working under the general direction of the Unit Manager for Cardiac Cath Lab, the Supply Coordinator plays an essential role in supporting the safe, efficient, and consistent…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and maintain a positive, professional environment in accordance with bank standards.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Ethics
Professional Development
Teamwork

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