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Added 11 mins ago
RE
rooms manager - accommodation services
Renaissance Edmonton Airport Hotel
Edmonton, AB
- Full-time
Added 11 mins ago
DC
Project Manager – Community-Based Research & Engagement
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
Job Title: Project Manager – Community-Based Research & Engagement
Added 11 mins ago
CD
Wellness Navigator
Community Development Council Durham
Ajax, ON
- Full-time
Reports To: Manager, Newcomer Community Services
Added 14 mins ago
GF
Fitness club manager
GoodLife Fitness
Rothesay, NB
- From $47,000 CAD / year
- Full-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 15 mins ago
CM
Deli manager - food store
Creekside Market
Whistler, BC
- $28 to $32 CAD / hour
- Full-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 21 mins ago
BI
Restaurant manager
BOOMburger Inc
Charlottetown, PE
- $21.63 to $29.63 CAD / hour
- Full-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 21 mins ago
BI
Manager, food services
BOOMburger Inc
Charlottetown, PE
- $19.5 to $27 CAD / hour
- Full-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 37 mins ago
GF
Fitness club manager
GoodLife Fitness
St. John's, NL
- From $47,000 CAD / year
- Full-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 38 mins ago
BC
Building maintenance manager
Bear Country Property Management
Sun Peaks, BC
- From $29 CAD / hour
- Full-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 41 mins ago
TS
Maintenance Tech I - Technicien(ne) de maintenance Ilities I
TD SYNNEX North America
Mississauga, ON
- $25 CAD / hour
- Full-time
Assist with coordination of Maintenance Manager responsibilities.
Added 44 mins ago
IE
Assistant department manager - retail
IGA Extra Famille Vincent
Salaberry-de-Valleyfield, QC
- From $20 CAD / hour
- Full-time
- On-site
Health benefits, Financial benefits, Long term benefits, Other benefits
Added 47 mins ago
HI
Operations manager - trade, broadcasting and other services
Homestar Inc
Quispamsis, NB
- $25 to $30 CAD / hour
- Full-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 1 hour ago
CF
Restaurant assistant general manager
Chopstix Filipino Restaurant - Macleod
Calgary, AB
- From $45 CAD / hour
- Full-time
- On-site
Allocate material, human and financial resources to implement organizational policies and programs
Added 1 hour ago
CF
Business Development Manager
CI Financial
Vancouver, BC
- Full-time
We are currently seeking a Business Development Manager (BDM) who will be responsible for sales and asset retention and brand promotion of all CI Global Asset Management investment…
Added 1 hour ago
RD
Accounting Manager
Regional District of Kootenay Boundary
Trail, BC
- Full-time
Reporting to the General Manager of Finance, the Accounting Manager is responsible for two key deliverables - transaction processing and financial reporting. Working with and through their…
Added 1 hour ago
BN
Project Officer
Build Nova Scotia
Halifax, NS
- Full-time
…Workstreams, Groups and Stakeholders. Reporting to a Project Manager, the Project Officer will be a key part in providing project coordination and documents review throughout the project…
Added 1 hour ago
MU
Accounting Technician ll - Accounts Payable, Financial Services
MacEwan University
AB · Edmonton, AB
- Full-time
…Technician II to join our Accounts Payable (AP) team of the Shared Services Centre (SSC), a department within Financial Services. This full-time continuing position supports the university…
Added 1 hour ago
SM
Market research service manager
Sony Music Entertainment Canada Inc.
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 1 hour ago
PM
Investment manager - banking, credit and investment
PNR MANAGEMENT SERVICES LTD
Kelowna, BC
- From $50.48 CAD / hour
- Full-time
- Contract
- On-site
Health benefits, Financial benefits, Other benefits
Added 1 hour ago
A
Sous-chef
Alfred's
Revelstoke, BC
- From $25.89 CAD / hour
- Full-time
- On-site
Added 1 hour ago
GD
Manager, Infrastructure and Cloud Services
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
The Manager, Infrastructure and Cloud Services is accountable for the reliability, security, modernization, and operational delivery of General Dynamics Mission Systems core technology…
Added 1 hour ago
AC
Conseiller Principal En Audit TI
Aston Carter
Montreal, QC
- $35 to $75 CAD / hour
- Contract
…SOX, and Technology Risk to support engagements within the financial services industry. We are open to candidates ranging from junior professionals to managers who are looking to build…
Added 1 hour ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Victoria, BC
- Full-time
The program manager provides operational and administrative direction for the development, implementation and day-to-day management of the program in this CARF-accredited agency. This…
Added 1 hour ago
BC
Business Intelligence Analyst – Finance, Corporate Solutions
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
You’ll report to the Product Manager, Corporate IT Solutions, and play a key role in helping the organization get more value from its data. Your mission will be to turn data into strategic…
Added 1 hour ago
FT
Senior Network Engineer
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and maintain a positive, professional environment in accordance with bank standards.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Ethics
Professional Development
Teamwork

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