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Added 12 mins ago
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Enterprise Change Enablement Manager
RBC
Toronto, ON
- Full-time
Join RBC's IT Change Management team as an Enterprise Change Enablement Manager and drive the modernization of our IT change processes. You'll balance tactical template management with…
Added 12 mins ago
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Client Advisor
RBC
Smooth Rock Falls, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 26 mins ago
AG
Program Specialist I
Allegis Global Solutions
Mississauga, ON
- Full-time
…It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We…
Added 26 mins ago
TH
DIRECTEUR DES FINANCES - CANADA
The Home Depot Canada
Toronto, ON
- Full-time
In this position, the Manager, Finance (Merchandising Finance), will be expected to provide total financial leadership, direction and analysis for their respective business units. The…
Added 26 mins ago
TH
Finance Manager, Technology
The Home Depot Canada
Toronto, ON
- Full-time
In this position, the Manager, Finance (Merchandising Finance), will be expected to provide total financial leadership, direction and analysis for their respective business units. The…
Added 26 mins ago
T
Directeur de comptes, Services bancaires aux PME
TD
Montreal, QC · Saint-Laurent, QC
- Full-time
Account Manager, Small Business (Territory : Cote Vertu, Saint-Laurent )
Added 26 mins ago
CI
Water Treatment Account Manager
Chem-Aqua, Inc.
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
…with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy. We offer an unparalleled training program, uncapped income potential, and a culture that…
Added 26 mins ago
MV
Talent Acquisition Specialist
Mount Valley Foundation Services
Burlington, ON
- Full-time
…driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their…
Added 26 mins ago
C
Legal Product Builder
Carta
Toronto, ON
- Full-time
Build AI-powered legal products alongside engineers and product managers: Bring deep legal expertise into the product development process, helping turn complex legal work into scalable,…
Added 26 mins ago
TI
Full Stack Java Developer
Themesoft Inc.
Toronto, ON
- Contract
Talent Acquisition Group - Strategic Recruitment Manager
Added 27 mins ago
Operations Coordinator - Casual
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Reporting to the Manager, Access & Review, the Operations Coordinator plays a key safety & security role in the Security Operations Centre (SOC), a high-volume operations centre that acts…
Added 27 mins ago
Assistant Store Manager
JD Sports / Livestock / Size?
Markham, ON
Our Retail team is looking for an Assistant Store Manager at our CF Markville location! Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include…
Added 27 mins ago
Store Manager
JD Sports / Livestock / Size?
Oshawa, ON
…throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for…
Added 27 mins ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 27 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 27 mins ago
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Customer Experience Associate
TD
Erin, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 27 mins ago
T
Personal Banker Trainee
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 27 mins ago
T
Solutions Design IT Specialist
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 27 mins ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and…
Added 27 mins ago
ID
Outlets Server
IPI Delta Kamloops
Kamloops, BC
- $18.25 to $19.2 CAD / hour
- Part-time
Ongoing training and development opportunities
Added 39 mins ago
EG
Career Opportunities: HR Business Partner (1601)
Equinox Gold Corp.
Grand Falls-Windsor, NL
- Full-time
…disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition and morale; occupational health and safety; and training and…
Added 42 mins ago
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Market Development Manager
Desjardins
Dollard-Des Ormeaux, QC · Kirkland, QC · Montreal, QC
- Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 42 mins ago
Quality Manager
FCC Canada
Toronto, ON
…environmental services, end-to-end water management, and the development of concessions for large infrastructure. In Canada, FCC is proud to be involved in multiple projects in Ontario and…
Added 42 mins ago
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Full Time Theatre Manager - Cineplex Normanview
Cineplex
Regina, SK · GLX Regina
- Full-time
Ability to prioritize and manage multiple activities, attend to employee's development while continuing to meet financial targets and reporting responsibilities.
Added 42 mins ago
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Manager, Expatriate Tax Services
BDO
Montreal, QC
- Full-time
BDO Canada is looking for a Manager to join the Expatriate Tax Services team in Montreal. The successful candidate will provide tax compliance and advisory services to globally mobile…

Customer Experience Associate

Calgary, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 23, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Regulatory Compliance
Code of Conduct
Banking Solutions
Retail Banking
Personal Banking
Commercial Banking

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