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Added 10 mins ago
R
Client Advisor
RBC
Sudbury, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 25 mins ago
T
Personal Banking Associate-1
TD
AB · St. Albert, AB
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 25 mins ago
B
Planificateur Financier
BMO
Hawkesbury, ON
- Full-time
Implements business development strategies to acquire new business (outbound calling campaigns and cultivating branch referrals).
Added 25 mins ago
Epidemiologist
Government of Alberta
AB
The Health Analytics Branch provides population health information and analytical expertise to support health system planning, policy development, and decision-making. The branch compiles,…
Added 25 mins ago
Surveillance Data Coordinator
Government of Alberta
AB
The Health Analytics Branch provides population health information and analytical expertise to support health system planning, policy development, surveillance, and decision-making.
Added 51 mins ago
NS
Senior Site Reliability Engineer (SRE) – CDN & Web Performance
N2P Systems
Toronto, ON
- Full-time
…enterprise web platform delivered through Adobe Experience Manager (AEM) Edge Delivery Services…
Added 55 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 55 mins ago
T
Personal Banker Trainee
TD
Calgary, AB · Canmore, AB
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 55 mins ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
…assignments. You may also correspond with clients and other branch staff. In this frontline role, your first impressions will leave lasting results on our business and customer…
Added 55 mins ago
T
Personal Banking Associate
TD
AB
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 55 mins ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 55 mins ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
…assignments. You may also correspond with clients and other branch staff. In this frontline role, your first impressions will leave lasting results on our business and customer…
Added 55 mins ago
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Manager, Community Partnership & Business Development
BMO
Vancouver, BC · FBT
- Full-time
Working closely with Regional Banking leadership, branch teams, Business Banking, Wealth Management, and corporate partners, the Manager, Community Partnerships & Business Development will…
Added 55 mins ago
B
Mortgage Specialist
BMO
Toronto, ON
- Full-time
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
Added 1 hour ago
FG
Service Account Manager
Flynn Group of Companies
Vancouver, BC
- Full-time
Flynn Group of Companies is currently seeking a Service Account Manager to join our Vancouver Branch (located at 19175 22 Avenue, Surrey BC). Flynn is the Leading Building Envelope…
Added 1 hour ago
RC
Inside Sales Representative
Rexel Canada
Timmins, ON
- Full-time
…customer database and receiving & process orders. Reporting to the Branch Manager, you will support the field sales and project management…
Added 1 hour ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC
- Full-time
Working closely with Regional Banking leadership, branch teams, Business Banking, Wealth Management, and corporate partners, the Manager, Community Partnerships & Business Development will…
Added 1 hour ago
MC
Regional Vice President Wealth
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
…Vice President Of Wealth also provides consultative support to Branch Managers and other licensed…
Added 1 hour ago
Business Analyst - FIN
Government of Alberta
Edmonton, AB
Reporting to the Manager of Operations Finance, the Business Analyst Finance provides analysis and project leadership in support of 1GX operations and the 1GX production environment.
Added 1 hour ago
HP
Branch Manager
HCR Permanent Search
St. Thomas, ON
- $65,000 to $85,000 CAD / year
- Full-time
…organization in St. Thomas, Ontario. They are searching for a Branch Manager to oversee branch operations, business development, recruitment activities, client relationships, and financial…
Added 1 hour ago
FG
Service Account Manager
Flynn Group of Companies
Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
Flynn Group of Companies is currently seeking a Service Account Manager to join our Vancouver Branch (located at 19175 22 Avenue, Surrey BC). Flynn is the Leading Building Envelope…
Added 1 hour ago
SL
Partenaire, développement des affaires/Business Development Partner
Sun Life Québec
Sherbrooke, QC
- Full-time
Added 1 hour ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
The Human Resources Specialist serves as the primary HR resource for a branch location, administering HR programs, advising managers on policy and employee matters, leading workforce…
Added 2 hours ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
ON · Mississauga, ON
- Full-time
Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction.
Added 2 hours ago
BG
CSA
Brandt Group of Companies
ON · Mississauga, ON
- Full-time
Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction.

Customer Experience Associate

Petrolia, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Petrolia, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Customer Experience Associate processes financial transactions such as deposits and withdrawals while providing advice on banking products. They are responsible for building customer relationships, resolving concerns, and achieving business goals through professional service.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Strong administrative, organizational, and communication skills are required, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Retail Banking
Commercial Banking
Operational Excellence

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