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Added 7 mins ago
CT
Addiction & Mental Health Wkr, Supported Employment & Education Specialist, PEPP
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
- $27.14 to $30.01 CAD / hour
- Full-time
Added 7 mins ago
CT
Addiction and Mental Health Worker, HART Hub
CMHA Thames Valley Addiction and Mental Health Services
London, ON
- $27.14 to $37.26 CAD / hour
- Part-time
Added 7 mins ago
CT
Relief Addiction and Mental Health Worker, Withdrawal Management
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
- $27.14 to $37.26 CAD / hour
- Part-time
For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
Added 7 mins ago
CT
Addiction and Mental Health Worker, Withdrawal and Crisis Services
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
- $27.14 to $37.26 CAD / hour
- Full-time
Added 7 mins ago
CT
Transitional Case Manager, Substance Use Disorder Service (SUDS)
CMHA Thames Valley Addiction and Mental Health Services
London, ON
- $27.14 to $30.01 CAD / hour
- Full-time
Added 7 mins ago
CT
Addiction and Mental Health Worker, Withdrawal Management
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
- $27.14 to $37.26 CAD / hour
- Part-time
For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
Added 7 mins ago
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Financial Analyst, Product Control
CIBC
Toronto, ON
- Full-time
…which includes decomposition of P&L by risk factors to ensure business partners, understand the underlying drivers of P&L. Review and consolidate daily commentary and analyses for…
Added 7 mins ago
C
Senior Manager, Digital Product Strategy
CIBC
Toronto, ON
- Full-time
…high-impact digital banking experiences by connecting client needs, business priorities, and delivery planning. As a Senior Manager, Digital Product Strategy, you'll be a senior strategic…
Added 7 mins ago
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Consultant, Technology Enablement
CIBC
Toronto, ON
- Full-time
…from planning through execution by gathering and clarifying business requirements, shaping practical solutions, and supporting successful delivery. You'll develop and coordinate test plans…
Added 7 mins ago
C
Junior Project Manager Intern
Ciena
Ottawa, ON
- Full-time
Education: Bachelor’s degree (or currently pursuing) in Business, Finance, Operations, or a related field
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Consultant, Use Experience - Investor's Edge
CIBC
Toronto, ON
- Full-time
…short- and long-term solutions that address client needs and business priorities. You’re comfortable presenting your ideas to leadership and building support for recommendations that…
Added 7 mins ago
C
Senior Consultant, Employer Brand
CIBC
Toronto, ON
- Full-time
As part of CIBC's Enterprise Employer Brand team, you'll support a fast-moving digital banking business by building and activating an employee value proposition (EVP) expression that…
Added 7 mins ago
C
Client service representative - Part-time (15 hours/week)
CIBC
Clarenville, NL
- Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 7 mins ago
C&
Regional Quality Head – International West
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
…Quality Head – International West. Reporting to the Director, Business & Product Quality, this role will lead the quality and compliance agenda across the International West region,…
Added 7 mins ago
BG
Territory Manager
Brandt Group of Companies
Calgary, AB
- Full-time
The Territory Manager is responsible for driving business growth and market share within an assigned Area of Responsibility (AoR). This role focuses on building and maintaining strong…
Added 7 mins ago
DC
Part-time Professor- Social Service Worker
Durham College
Oshawa, ON
- Part-time
…designed to respond to evolving workforce needs. Our programs span business, information technology, engineering, construction and skilled trades, health care, science and technology,…
Added 7 mins ago
C
Analyst, Corporate Finance and M&A
CAE
Montreal, QC
- Full-time
…exposure to a variety of deals that span the spectrum of our business units worldwide with a common vision: to be the worldwide training partner of…
Added 7 mins ago
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Associate, Operations – Deposits and Payments
BMO
Montreal, QC · HO
- Full-time
…administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with…
Added 7 mins ago
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Managing Director, Head of Financial Engineering
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Toronto, ON · FCP
- Full-time
…decision-support capabilities that enhance investment outcomes, business effectiveness and client…
Added 7 mins ago
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Senior Relationship Manager
BMO
St. John's, NL
- Full-time
…high-value commercial clients, leveraging your financial expertise, business development skills, and industry insights to identify opportunities, structure complex solutions, and create…
Added 7 mins ago
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Strategic Sourcing Manager
BMO
Toronto, ON · YNG
- Full-time
…project-based Statements of Work (SOWs). The role partners with business stakeholders to understand workforce needs, sourcing requirements, transformation priorities, and supplier…
Added 7 mins ago
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Loss Prevention Manager - Head Office (Yorkdale Mall)
Retailors
Toronto, ON · North York, Ontario
- Full-time
…and maintain strong relationships with internal and external business…
Added 7 mins ago
S
Integration and Test Developer
Syntronic
ON
- Temporary
Verify that products meet technical, functional, performance, and business requirements.
Added 7 mins ago
WE
Junior Accountant
Wesgroup Equipment
Surrey, BC
- Full-time
Work Across the Business: Support inventory, financing, capital assets, rental fleets, and commission calculations.
Added 7 mins ago
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ASSOCIATE, GROWTH & TRANSITION CAPITAL - Calgary, Edmonton, and Winnipeg
BDC
Calgary, AB · AB · Winnipeg, MB
- Full-time
…structuring, and executing financing transactions that support business growth, ownership transitions, mergers, and acquisitions. Working as part of the deal team, you will perform…

Customer Experience Associate

Erin, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Erin, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Retail Banking
Client Relations
Operational Excellence
Compliance
Ethics

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